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Ideas

News Blog

IDEAS: Korean Air’s New In-Flight Safety Video Stars Virtual Humans

Korean Air has released a new in-flight safety video starring virtual humans. Credit: Korean Air The new video, which takes place in the virtual ‘Korean Air Safety Lounge’ sees ‘Rina’ - a virtual human donning a Korean Air Flight Attendant uniform - giving the safety demonstration to a host of virtual passengers. The video covers…

Adam Stacey | 4 months ago

News Blog

IDEAS: Malaysia Airlines to Offer Educational Content as Part of In-Flight Entertainment Package

Malaysia Airlines is introducing 'Education on the Go' content as part of in-flight entertainment offering. The new initiative, which has been launched in collaboration with Universiti Malaya Centre for Continuing Education, will allow passengers travelling with the carrier to access a selection of educational content, covering topics from lifestyle courses to business modules. The new…

Adam Stacey | 5 months ago

News Blog

IDEAS: Four Seasons Introduces In-Room Shopping Experience at New York City Hotel

Four Seasons New York Downtown has introduced a new in-room shopping experience that will allow guests to shop the Hotel's most sought-after retail items from the comfort of their rooms.  Credit: Four Seasons In-Room Essentials, which is available now, will enable guests to browse and purchase a curated selection of products - including skincare products…

Adam Stacey | 5 months ago

News Blog

IDEAS: Qatar Airways to Provide Cabin Crew with Smart Technology

Qatar Airways has launched a new digital initiative designed to support cabin crew in delivering a more personalized experience for its customers in the air. Credit: Qatar Airways The new in-house application provides information on passengers flying with Qatar Airways, through customer profiles that provide insights into any special service requests and preferences, as well…

Adam Stacey | 5 months ago

News Blog

IDEAS: Experience Abu Dhabi Encourages Visitors to ‘Find Your Pace’ with New Global Campaign

Experience Abu Dhabi has launched a new global campaign titled ‘Find Your Pace', with the aim of inspiring curiosity 'for every type of traveller.' Credit: Experience Abu Dhabi The campaign video follows four characters as they explore Abu Dhabi for the first time, with destinations featured in the campaign including Al Ain Oasis, Louvre Abu…

Adam Stacey | 5 months ago

News Blog

IDEAS: Hamad International Airport Blends Heritage with Hospitality at New Retail Experience

​​Qatar Duty Free has debuted Souq Al Matar - a new experiential mixed retail and dining concept - at Hamad International Airport in Doha. Credit: Qatar Airways Inspired by ‘the bustling energy and aesthetics of Qatar’s iconic traditional markets,' the seven shops and two restaurants are located in the North Node terminal of the airport. Offerings…

Adam Stacey | 5 months ago

News Blog

IDEAS: Holiday Inn Launches Open Lobby Concept in Dubai

Holiday Inn has introduced a new open lobby concept at the 275 room Holiday Inn Dubai Business Bay, located in the United Arab Emirates.  Credit: IHG Hotels & Resorts The new concept has been designed to transform the traditional hotel lobby into a multi-functional hub that fosters ‘a dynamic environment where individuals can seamlessly blend…

Adam Stacey | 5 months ago

News Blog

IDEAS: British Airways Introduces Signed Video Content for Deaf and Hard-of-Hearing Customers

British Airways is working with SigncodeUK on a new partnership to provide accessible signed video content for its deaf and hard-of-hearing customers. Credit: British Airways The first video, which you can take a look at below, has been created to provide a more comprehensive overview of the travel journey, from the booking process to the…

Adam Stacey | 5 months ago

News Blog

IDEAS: Renaissance Hotels Launches RENAI, its New AI-powered Virtual Concierge

Guests staying at select Renaissance Hotels will soon have access to RENAI, a virtual concierge. Credit: Renaissance Hotels/Marriott Bonvoy RENAI, which stands for Renaissance Artificial Intelligence, is being launched as part of a pilot program designed to provide guests with instant access to ‘vetted , insiders’ picks for vibey cocktail bars, under-the-radar attractions, top-rated breakfast…

Adam Stacey | 5 months ago

News Blog

IDEAS: Marriott International Introduces Neuroinclusive Practices at Meetings and Events

Marriott International has announced a partnership with The Neu Project, an initiative from Google’s Experience Institute (Xi), in an effort to create a more neuroinclusive experience for event attendees.   Under the new partnership, all customer meetings and events of over 250 people that are hosted by Marriott will incorporate a range of neuroinclusive initiatives, including:…

Adam Stacey | 5 months ago