Articles tagged “artificial intelligence”

Travel Technology

Call Centers Could Turn to Artificial Intelligence to Face Flight Madness

Between permanent shifts into remote working, the Great Resignation, and spikes in flight cancellations, investing in advanced automation technology could be the only way call centers in the travel industry can show consistency long-term. Or just hire more humans.

Mary Ann Ha, Skift | 1 month ago
Call Centers Could Turn to Artificial Intelligence to Face Flight Madness

Hotels

Robots and Automation Move From Novelty to Necessity in Hotels

Given the constraints of today’s labor market — and the speed to onboard new hospitality talent — it’s time to push the envelope when it comes to artificial intelligence, robotics, and automation.

Carley Thornell, Skift | 3 months ago
Robots and Automation Move From Novelty to Necessity in Hotels

Skift Meetings

Events and Artificial Intelligence: 2022 and Beyond

Artificial intelligence adoption has gained traction throughout the Covid pandemic. But what do these developments mean for the event industry, and could it relieve people altogether from the event planning process in the future?

6 months ago
Events and Artificial Intelligence: 2022 and Beyond

Airlines

Alaska Airlines Taps New Flight Planning Software to Avoid Costly Delays

Until now, artificial intelligence has mostly been hype. But AI is starting to save travel companies real money by making smarter predictions about events that impact operations.

Sean O'Neill, Skift | 12 months ago
Alaska Airlines Taps New Flight Planning Software to Avoid Costly Delays

Airlines

Australia’s Skyfii Targets Airport Tech Market Globally With Its Computer Vision Acquisition

Skyfii's acquisition of the startup CrowdVision highlights how computer vision is becoming a key technology for the travel sector. The tech lets airports and other companies generate data and insights to ensure safe and efficient crowd control and optimal retail sales.

Sean O'Neill, Skift | 1 year ago
Australia’s Skyfii Targets Airport Tech Market Globally With Its Computer Vision Acquisition

EventMB

What Is Artificial Intelligence Really and When Will It Matter for Events?

1 year ago
What Is Artificial Intelligence Really and When Will It Matter for Events?

Coronavirus

Amadeus Teams With Microsoft: Take That Sabre and Google

Battling huge losses, and ongoing travel restrictions in Europe, Amadeus' decision to team up with the technology titan could pay off — but the race is on to deliver something tangible as rival Sabre gets to work with Google.

Matthew Parsons, Skift | 1 year ago
Amadeus Teams With Microsoft: Take That Sabre and Google

Online Travel

How Artificial Intelligence Could Reshape How Travelers Book Hotels

Imagine there's no distribution. It's easy if you try. Imagine there's no commission. All bookings, peer-to-peer. You may say Fetch.Ai is a dreamer. But it's not the only one. This startup hopes someday you'll join it, and hotels will sell as one.

Sean O'Neill, Skift | 2 years ago
How Artificial Intelligence Could Reshape How Travelers Book Hotels

Coronavirus

New Report: Five Contactless Hotel Technology Trends for 2021

In 2020, contactless technology has rapidly evolved from a nice-to-have to a must-have feature in the hotel industry. What does the future hold for contactless experiences? We investigate in this new report.

Skift | 2 years ago
New Report: Five Contactless Hotel Technology Trends for 2021

Business Travel

Artificial Intelligence Wants to Help Covid-Wary Biz Travelers Be Smarter About Flying

With emotions likely to be high in 2021, it will be interesting to see how effective data crunching is when it comes to restarting travel.

Matthew Parsons, Skift | 2 years ago
Artificial Intelligence Wants to Help Covid-Wary Biz Travelers Be Smarter About Flying