Articles tagged “artificial intelligence”

Sponsored
Executive Q&A: Dee Waddell from IBM on How Technology Must Converge to Deliver a Seamless Airline Experience

Executive Q&A: Dee Waddell from IBM on How Technology Must Converge to Deliver a Seamless Airline Experience

IBM + Skift

For airlines to deliver a seamless passenger experience, technology, people, and systems must connect on the back end.

3 months ago

Sponsored
New Whitepaper Reviews the Travel Industry’s Progress on Data-Driven Personalization

New Whitepaper Reviews the Travel Industry’s Progress on Data-Driven Personalization

Adara + Skift

This new whitepaper from Adara, based on the results of a survey of close to 500 travel marketing executives, offers a snapshot of the industry’s progress deploying advanced data-driven personalization strategies.

3 months ago

Sponsored
Using the Power of Integrated Systems to Drive Next-Level Personalization

Using the Power of Integrated Systems to Drive Next-Level Personalization

Salesforce + Skift

Gone are the days when “legacy systems” could explain away a travel brand’s inability to deliver next-level personalization.

4 months ago

Sponsored
Four Ways Tech Can Optimize Airline Operations and Improve Customer Satisfaction

Four Ways Tech Can Optimize Airline Operations and Improve Customer Satisfaction

IBM + Skift

The best airline solutions lie at the intersection of data, people, and technology that makes sense of the data and connects the people.

4 months ago

Skiftx Original
Skift Global Forum Video: Beyond Automation – Understanding AI’s True Power in Travel Marketing

Skift Global Forum Video: Beyond Automation – Understanding AI’s True Power in Travel Marketing

SkiftX

Artificial intelligence was a hot topic at this year’s Skift Global Forum in New York. In this video recap from the event, we learn about the true power of AI in the travel industry, which will pail machine-powered automation with smart insights to create more meaningful relationships with customers.

5 months ago

Oyo Turns to Danamica for Artificial Intelligence Firepower for Vacation Rentals

Oyo Turns to Danamica for Artificial Intelligence Firepower for Vacation Rentals

Danni Santana, Skift

Oyo is more than just a budget hotel operator these days. Investments into its vacation home rental business are proof of that.

5 months ago

Grab Will Pump in Another $150 Million Into Artificial Intelligence

Grab Will Pump in Another $150 Million Into Artificial Intelligence

Yoolim Lee, Bloomberg

A further investment into artificial intelligence and localized languages — underserved in Southeast Asia — will give Grab a huge edge over its archrival. So watch out, Gojek.

6 months ago

Sponsored
Executive Q&A: How Airlines are Improving Passenger Experiences With a Customer-First Approach

Executive Q&A: How Airlines are Improving Passenger Experiences With a Customer-First Approach

Salesforce + Skift

Higher customer service expectations in the airline industry mandates a new approach to using innovative technology. This means not only deploying solutions to improve direct-to-customer experiences but also empowering employees to provide exceptional service at every touchpoint.

6 months ago

Why SoftBank’s Second $108 Billion Vision Fund Matters to Travel

Why SoftBank’s Second $108 Billion Vision Fund Matters to Travel

Pavel Alpeyev, Bloomberg

With a second Vision Fund, Japan has emerged as the dominant driver of key technologies, many of which apply to travel and tourism. While the first staked ridehailing and the future of work technologies, the second is said to eye opportunities in artificial intelligence and autonomous driving.

7 months ago

6 Big Travel Takeaways From Skift Tech Forum

6 Big Travel Takeaways From Skift Tech Forum

Dennis Schaal and Sean O'Neill, Skift

The travel industry is obsessed with Big Data and artificial intelligence. The genie is out of the bottle. But the best way to use it will trigger an intense debate and much soul-searching.

8 months ago

Sponsored
How Advanced Tech is Helping Hotels Humanize the Guest Experience

How Advanced Tech is Helping Hotels Humanize the Guest Experience

Salesforce + Skift

The use of technology in hospitality must go beyond improving consumer-facing products and digital experiences. Its true potential will be realized when hotel staff are empowered with the right insights at the right time so that they can transform guest experiences.

9 months ago

Skiftx Original
Skift Forum Europe Video: Quantifying the Hotel Brand Experience With AI

Skift Forum Europe Video: Quantifying the Hotel Brand Experience With AI

SkiftX

Artificial intelligence was a hot topic at this year’s Skift Forum Europe in London. In this video recap from the event, we learn more about how Travelsify is using AI to help unlock unexpected insights about hotels and their brands hidden within customer review data.

9 months ago