Articles tagged “artificial intelligence”

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How Faster Search and Automation Can Help Power Performance for Travel Brands

How Faster Search and Automation Can Help Power Performance for Travel Brands

Travelport + Skift

Artificial intelligence, machine learning, and more sophisticated API-connected platforms are powering better speed, relevance, and accuracy of search and automating services across all touchpoints of the traveler journey—allowing travel providers and resellers to connect with customers more efficiently.

2 weeks ago

Airlines Put Facebook Messenger Chatbots to Work Answering Easy Questions

Airlines Put Facebook Messenger Chatbots to Work Answering Easy Questions

Brian Sumers, Skift

Bots have come a long way since Alaska Airlines introduced 'Ask Jenn' about a decade ago. But they're still not perfect. At least for now, we'd rather have a human touch.

2 months ago

Overtourism and Artificial Intelligence Spell Trouble for Icelandic Language

Overtourism and Artificial Intelligence Spell Trouble for Icelandic Language

Egill Bjarnason, Associated Press

We certainly hope that overtourism, which in Iceland requires the import of foreign tourism workers to handle the influx of travelers, doesn't doom the Icelandic language. There's nothing like watching a 'hundslappadrifa' with a bunch of locals talking about it in their native tongue.

3 months ago

Microsoft Bets on Artificial Intelligence to Help It Succeed Again in Travel

Microsoft Bets on Artificial Intelligence to Help It Succeed Again in Travel

Sean O'Neill, Skift

Microsoft thinks that voice-powered internet gives it a shot — via voice assistant Cortana — at upending today's travel search funnel, which is dominated by Google's search results. The theory's plausible, but Microsoft needs to move faster to win.

4 months ago

How Will the Travel Industry Use AI? — Digital Marketing News This Week

How Will the Travel Industry Use AI? — Digital Marketing News This Week

Jeremy Kressmann, Skift

Today, the travel industry is mostly applying artificial intelligence (AI) to power chatbots and dynamic pricing tools. But a time-traveling cyborg tells us more innovation is coming.

4 months ago

TripAdvisor Debuts Facebook Messenger Chatbot for User-Generated Recommendations

TripAdvisor Debuts Facebook Messenger Chatbot for User-Generated Recommendations

Dennis Schaal, Skift

If your company doesn't have an artificial intelligence-fueled chatbot, the odds are you will one day. Is your company going to sit out this trend like so many procrastinators, or resource-constrained companies, did when the first crop of mobile apps appeared? History does have a habit of repeating itself but it doesn't have to.

4 months ago

Artificial Intelligence Is Coming to Corporate Booking Tools

Artificial Intelligence Is Coming to Corporate Booking Tools

Sean O'Neill, Skift

Corporate-booking technology vendors Serko and Concur plan to add natural language bots to their tools. Other players are likely to follow.

4 months ago

Travel Megatrends 2017: Artificial Intelligence in Travel Is Finally Becoming a Reality

Travel Megatrends 2017: Artificial Intelligence in Travel Is Finally Becoming a Reality

Greg Oates, Skift

After years of hype, hospitality and travel companies are now delivering real added value for consumers by integrating artificial intelligence into online search and booking platforms.

6 months ago

Interview: CEO of CES 2017 on the Future of Connectivity

Interview: CEO of CES 2017 on the Future of Connectivity

Greg Oates, Skift

CES 2017 this month in Las Vegas marked the emergence of Artificial Intelligence-integrated connectivity and voice responsiveness into the mainstream, especially in terms of smart cars and smart homes. We will soon all be basically living and driving inside our mobile phones.

6 months ago

What Comes Next for U.S. Consumers, Travel Brands and Messaging in 2017?

What Comes Next for U.S. Consumers, Travel Brands and Messaging in 2017?

Dan Peltier, Skift

The past year was one when consumers in the U.S. began communicating with major brands via messaging apps more intuitively, travel being no exception. But the time and money it takes to test and invest in this complicated technology is significant and 2017 will likely involve more testing and learning for brands before they fully understand what most travelers want when they open a messaging app and rattle off a question.

7 months ago

Microsoft is Latest Tech Company to Release an Artificial Intelligence Translator App

Microsoft is Latest Tech Company to Release an Artificial Intelligence Translator App

Dina Bass, Bloomberg

Microsoft has steep competition going up against Google Translate and despite its heavy investments consumers have yet to demonstrate they care about the company's artificial intelligence ambitions.

7 months ago

Wynn Las Vegas Bets Big on Amazon Echo and Voice-Activated Rooms

Wynn Las Vegas Bets Big on Amazon Echo and Voice-Activated Rooms

Deanna Ting, Skift

Will the Amazon Echo eventually become the new iHome docking station of the past? Will this technology be outdated in just a year or more? And more importantly: Is this what people really want from their hotel experience just yet?

7 months ago