Business Travel News

These articles explore key aspects of the industry, including travel buyers, distribution, duty of care, and loyalty programs, providing valuable insights for stakeholders and decision-makers. Travel buyers will find relevant information on the latest procurement strategies, negotiation tactics, and supplier relations, enabling them to make informed decisions and optimize their travel programs. In the realm of distribution, the archive covers the evolving landscape of booking channels, global distribution systems (GDS), and direct connects, shedding light on the challenges and opportunities in this area. The archive also delves into the critical issue of duty of care, emphasizing the importance of traveler safety, risk management, and compliance with ever-changing regulations. Learn also how companies are leveraging loyalty programs to enhance traveler satisfaction, drive cost savings, and foster long-term relationships with suppliers.

Airlines

American Airlines CEO Admits ‘We’ve Dug Ourselves a Hole’

Robert Isom had warm words for Vasu Raja, the airline’s outgoing chief commercial officer, but hinted that it was time for him to go.

American Airlines CEO Admits ‘We’ve Dug Ourselves a Hole’

Airlines

American Airlines Cuts Outlook, Chief Commercial Officer Vasu Raja to Exit

Raja's departure comes as the airline has struggled to gain ground on its two major competitors.

American Airlines Cuts Outlook, Chief Commercial Officer Vasu Raja to Exit

Airlines

IndiGo is Launching Business Class by Year-End — Here’s What We Know

With a business class configuration, is it still possible to call IndiGo a low-cost carrier?

IndiGo is Launching Business Class by Year-End — Here’s What We Know

Airlines

A New Frontier? Carrier Scraps Most Change Fees, Introduces Premium and Business Perks 

The changes come as the Department of Transportation released a final rule that will require airlines to disclose all fees associated with add-on perks.

A New Frontier? Carrier Scraps Most Change Fees, Introduces Premium and Business Perks 

Business Travel

Simplifying Business Travel: T&E Comes Closer Together

"T&E" makes it sound like travel booking and expense tracking are already integrated, but that's far from the case. Some tech tools are trying to be at the forefront of this integration.

Simplifying Business Travel: T&E Comes Closer Together

Airlines

Emirates Sees Rise in Unsold Premium Seats, But the Post-Pandemic Party Isn’t Over Yet

With premium cabins typically delivering much higher profit margins than economy seats, good occupancy is a key performance metric for many airlines.

Emirates Sees Rise in Unsold Premium Seats, But the Post-Pandemic Party Isn’t Over Yet

Airlines

JetBlue Slashes its Winter Transatlantic Schedule — A Sign of Weakness or Strength?

Almost a third of the airline's long-haul European capacity is being cut as it redeploys aircraft and resources to routes in the Americas.

JetBlue Slashes its Winter Transatlantic Schedule — A Sign of Weakness or Strength?

Business Travel

World Cup Tickets Will Go to Corporations, Not Fans

The visitor profile for World Cup 2026 is trending toward corporate group travelers. Individual tourists are being left out.

World Cup Tickets Will Go to Corporations, Not Fans

Business Travel

Amex Global Business Travel Sees Big Gains From Tech Customers

Big companies are on the move again, but the business travel growth engine — small- to medium-sized businesses — took a step back because of high interest rates and inflation.

Amex Global Business Travel Sees Big Gains From Tech Customers

Business Travel

State Bank of India Launches Its First Travel Credit Card – India Report

While there are several co-branded credit cards offered by airlines and hotels, banks releasing travel-focused core credit cards indicates a shift in consumer preference and the rising popularity of travel credit cards in India.

State Bank of India Launches Its First Travel Credit Card – India Report