Business Travel News

These articles explore key aspects of the industry, including travel buyers, distribution, duty of care, and loyalty programs, providing valuable insights for stakeholders and decision-makers. Travel buyers will find relevant information on the latest procurement strategies, negotiation tactics, and supplier relations, enabling them to make informed decisions and optimize their travel programs. In the realm of distribution, the archive covers the evolving landscape of booking channels, global distribution systems (GDS), and direct connects, shedding light on the challenges and opportunities in this area. The archive also delves into the critical issue of duty of care, emphasizing the importance of traveler safety, risk management, and compliance with ever-changing regulations. Learn also how companies are leveraging loyalty programs to enhance traveler satisfaction, drive cost savings, and foster long-term relationships with suppliers.

News Blog

IDEAS: Qantas Introduces Travel Management Tool for Australian Businesses

​​A new tool has been launched by Qantas to help small and medium sized Australian businesses manage their travel requirements. Credit: Qantas The new service will allow users to streamline the travel management process - from booking flights and hotels to implementing travel policies - whilst providing real-time data and analytics to manage costs and…

Business Travel

Wellbeing… The Last Mile of Luxury? In Conversation with Harry Jameson

In episode eight of the Skift Ideas Podcast, we are joined by Harry Jameson of Pillar Wellbeing, to examine the industry's transformative journey towards embracing and incorporating wellness as an integral aspect of the guest experience.

Wellbeing… The Last Mile of Luxury? In Conversation with Harry Jameson

Business Travel

Amex GBT Sees More Small Companies Needing Business Travel Help

Shifting business travel patterns makes small businesses an essential part of the overall travel management client mix for Amex GBT. Its use of generative AI to serve them is eye-catching.

Amex GBT Sees More Small Companies Needing Business Travel Help

Business Travel

U.S.-Australia Business Travel Jump Seen – Here’s What’s Driving It

Business travel may finally return to pre-pandemic levels in 2024, and a boost in flight connectivity is helping.

U.S.-Australia Business Travel Jump Seen – Here’s What’s Driving It

Business Travel

Citi and Navan Enter Into Travel and Expense Partnership

This is a big win for Navan, giving it an inside track to a lot of Citi's corporate accounts.

Citi and Navan Enter Into Travel and Expense Partnership

Airlines

American Airlines Shakes up its Small Businesses Travel Loyalty

Loyalty programs are big business for airlines, with companies and their employees carefully weighing the perks of these programs.

American Airlines Shakes up its Small Businesses Travel Loyalty

Business Travel

Hilton Extends Loyalty Program: Reward Small Businesses for Booking Direct

Hilton will simplify its process for booking small events and meetings, too. All told, it's a promising sign that hoteliers are finally taking the pain points of small and medium-sized businesses seriously.

Hilton Extends Loyalty Program: Reward Small Businesses for Booking Direct

Business Travel

Navan CEO Shares the Challenges Companies Face With AI

Artificial intelligence is seemingly becoming ubiquitous in the travel industry, but there are many hurdles that can trip up companies looking to boost business through the booming technology.

Navan CEO Shares the Challenges Companies Face With AI

Airlines

Business Cabin Revenues Exceed Pre-Pandemic Highs

Outpacing recovery in economy cabin, business cabin revenues have surpassed pre-pandemic highs despite the slow return of business travelers globally.

Business Cabin Revenues Exceed Pre-Pandemic Highs

News Blog

Flight Centre Appoints New Lead For U.S. Corporate Traveler Division

Flight Centre Travel Group has appointed John van den Heuvel as president of its Corporate Traveler USA Division, as the company places significant focus on growth in the region. Van den Heuvel will lead the company's newly opened Corporate Traveler's headquarters in Bryant Park. Before his appointment, Van den Heuvel was president of the group's…