UPDATED AND REVISED AS OF MARCH 31, 2023
At Skift, we very much appreciate your readership and understand the importance of your personal privacy. This policy is available to help you understand the handling of information while you’re on the site. On this page, we’ll explain our approach to achieving GDPR-compliance, both for ourselves and for you.
Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, that is not otherwise publicly available. Skift collects personal information in a variety of ways, including when you subscribe to or use Skift products or services; when you subscribe to Skift newsletters, daily, weekly, speciality, and similar email notices; when you register for or participate in Skift Forum and other events such as, virtual educational programs such as seminars, webinars, etc., that Skift conducts from time to time; when you visit Skift website or the websites of certain Skift Partners; and when you enter Internet-based contests, promotions or sweepstakes sponsored or administered by Skift; when you download reports or editorial pieces such as Oral History Projects, digital magazines, etc; and when you purchase Skift Products such as Research Subscription.
When you register on our website or for our products and services, we ask for and collect information such as, but not limited to; your name, email address, company, job title, country, zip code, and industry. For some products and services we may also ask for your address and information about you or your business’s assets or income. Once you register with Skift and sign in to our services, you are not anonymous to us.
If you are purchasing something from a Skift website, we need to know personal information such as your name, email address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. This information may also be used by Skift to notify you of related products and services. Credit card information will not be shared or sold to unaffiliated third parties for any purpose without your express permission, except as necessary to process the transaction.
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example:
In addition, Skift automatically receives and records information on our server logs from your browser, including your IP address, Skift cookie information, and the website page you request. Skift uses this information to help diagnose problems with our servers, for system administration, and to examine our website traffic in aggregate. The information may be collected and used to improve the content of our Web pages and to customize content and/or layout for each user.
Registration is not required in order to use this site. However, Skift may provide comments, polls, submission forms, etc. to its users. You may be required to register for these features. If you do register, and in the process provide us with personally identifiable information, no information will be shared with any third-party organization except with your express consent. If you post comments or articles on the site, any personally identifiable information you provide in those comments or articles will be public. As such, we are not responsible for personally identifiable information that you may choose to share through these channels.
We also provide visitors the opportunity to sign up to receive communications from us. In this case, we ask the visitor for personally identifiable information. Depending on what the visitor opts-in for, these communications will include some or all of the following: daily or weekly newsletters, company updates, and/or other relevant promotions. You may opt out of receiving any, or all, of these communications by clicking on the “unsubscribe” link in any email we send, or by replying to any email stating you’d like to removed from our list.
We may use personal information collected through its website to send out targeted email promotions on behalf of its advertisers and industry partners.
If you participate in a Skift virtual programs such as Skift Talks, webinars, or other time-sensitive programs, we use personal information to contact you to remind you of upcoming deadlines or additional information concerning these programs.
Skift occasionally conducts subscriber and/or user surveys to better target our content to our audiences. The aggregated information collected is sometimes shared with our advertisers, however, we do not share specific individual information with third parties.
Skift operates several websites featuring its travel-related content and services. Skift may share personal information collected from users of its websites internally across these websites to better serve its users.
Skift has numerous products and services and therefore numerous email and promotion lists. In an effort to allow users to tailor their participation in Skift services and promotions, Skift provides users the ability to choose specific lists or products of interest and opt-out options are product and use/list specific. All email promotions sent from Skift provide an opt-out link at the bottom of the email pursuant to which users can opt-out of specific products and promotions. If you receive one of these emails and wish to unsubscribe please follow the instructions given in each email or contact [email protected].
If you provide financial information, we use that information primarily to verify your credit and collect payments for your purchases, orders, subscriptions, etc.
If you provide us with personally identifiable information for the purposes of receiving these communications, this information will not be shared with any third-party organization except with your express consent. If your personally identifiable information changes, or if you no longer wish us to possess your information, you can request correction, updating, or deletion of your information by emailing us at [email protected].
Skift does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, when we have your permission, or under the following circumstances:
We may provide personal information about our users to trusted partners and vendors who work on behalf of or with Skift under confidentiality and similar agreements prohibiting such parties’ further use of the information. These companies may use your personal information to help Skift communicate with you about offers from Skift and our marketing partners. However, these companies do not have any independent right to use or share this information.
When you register for a contest, event, virtual trade-show, or other promotion that is sponsored by a third party, the third party will be provided personal information unless otherwise posted in connection with the promotion. This is noted on all forms upon submission.
This website may contain links to other websites that are not controlled by us. We are not responsible for the privacy practices and policies of any website other than our own.
To use the Skift Research App for Slack, Skift will store information about your Slack account: the ID of the app bot user unique to your workspace, an encrypted access token for the bot ID, the ID of the channel where Skift post updates, and the ID of your Slack team. The app will require your authorization to create and join channels and send messages as the bot. This data is retained on Skift Research’s server as long as your organization has the app installed. When a user uninstalls the app, all associated data is deleted. You may also email [email protected] to request your data be deleted.
We follow accepted industry standards to protect personal information you have provided.
We work hard to protect Skift and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
However, no method of electronic storage can ever be 100% secure. Therefore we are not in a position to guarantee the absolute security of your information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.
To update your email address or change your email preferences please contact [email protected].
We’re committed to our users enjoying Skift to help them understand and prepare for the General Data Protection Regulation (“GDPR”). The GDPR is the most comprehensive EU data privacy law in decades, and will come into effect on May 25, 2018.
As well as strengthening and unifying user data privacy across the EU, it also puts new or additional obligations upon anyone that handles EU citizens’ personal data, regardless of where they are located.
Below, we’ll explain our approach to achieving GDPR-compliance, both for ourselves and for our Customers.
The GDPR’s updated requirements are significant and our team is working hard to bring Skift’s service offerings and contractual commitments in line so Customers can prepare themselves before May 25, 2018. Measures taken to achieve this include:
We’ll also continue to monitor the guidance around GDPR compliance from privacy-related regulatory bodies, and will adjust our plans accordingly if it changes.
Fulfilling our privacy and data security commitments is important to us. So we’re happy to help you prepare for all the changes the GDPR brings. This page will be revised to reflect GDPR-related information as it becomes available. If you have any questions about how Skift can help you with compliance, we hope you’ll reach out to us at [email protected].
If you have any questions regarding this policy, please email [email protected].