Tour Operators

Our articles cover a wide range of topics related to multi-day tour operators as well as day trips from tours and activities companies. The archive offers insights into industry trends, including changes in consumer preferences and new technologies impacting the tour operator business. We also cover industry news, such as mergers and acquisitions, regulatory changes, and market analysis. Browse our collection to gain new insights and inspiration for your tour operator business.

Tour Operators

This ‘Airbnb of Boats’ Shows the Upside of a Growing Water Tours Sector

Competition remains fierce as boat owners, captains, and tour operators look to meet the demand of travelers craving unique and memorable experiences.

Selene Brophy | 23 hours ago

Tour Operators

The Hard Business Case for Do-It-Yourself Tours in the Face of Generative AI

Self-guided audio tours that spit out generic facts about attractions or points of interest in a destination are at risk of becoming obsolete if they don't put in the work to differentiate through an emotive, storytelling experience. Why? Because generative AI is coming.

Selene Brophy | 1 week ago

Tour Operators

Niche Tours Building Direct Booking Tools

Few solutions exist to group niche experience and accommodations components together in a niche direct booking tool, especially for tours well off the beaten track — but that seems to be changing.

Selene Brophy | 2 weeks ago

News Blog

GetYourGuide Relaunches Originals With Homepage Refresh

Tours and activities online booking platform GetYourGuide has unveiled a fresh look on its homepage this week, and with it, a new series of Originals by GetYourGuide. The Originals offering, previously put on hold towards the end of 2022, was run in partnership with local operators in popular destinations. Now the operator has shifted the…

Selene Brophy | 2 weeks ago

Tour Operators

Viator Outperforms Tripadvisor Experiences in Bookings Growth

Viator is the star performer in the Tripadvisor portfolio, and after trying for a time to focus on the Tripadvisor experiences brand instead, it might be time that CEO Matt Goldberg went all in on the brand bringing in the money.

Selene Brophy | 2 weeks ago

Tour Operators

Multi-Day Family Tours Tweak Models Ahead of Peak Summer Season

Summer 2023 is shaping up to what could be a peak period of record growth as travel companies play to the strengths of aspirational, multi-gen family travel unfettered by inflationary price increases.

Selene Brophy | 3 weeks ago

Tour Operators

Australia’s Flight Centre Bolsters Online to Complement In-Store Sales

Flight Centre's recovery is on track as its results for the first half of the 2023 financial year show a thriving leisure market performance five times bigger than a year ago.

Selene Brophy | 4 weeks ago

News Blog

Tours Software Provider Trekksoft Takes Stake in Berlin Startup Giant Monkey

TrekkSoft, a Swiss Saas startup for tour and activity providers has added Giant Monkey, a Berlin-based producer of visitor management solutions, to its stable. Giant Monkey's portfolio includes equipping museums with modern payment and omnichannel solutions. The acquired stake lets Trekksoft expand its reach to museums and cultural institutions throughout Europe, beginning with Germany, Austria and Switzerland.…

Selene Brophy | 1 month ago

Tour Operators

Intrepid Travel Removes Wildlife Experiences Not Aligned With Its Animal Welfare Policy

Implementing responsible tourism policies requires constant regulation, something Intrepid knows all too well. The company has just audited its 140-plus wildlife tours to maintain its ethical practice standards.

Selene Brophy | 1 month ago

Tour Operators

TUI Doubles Down on Flexible Tour Packages to Help Reverse Losses

Early bookings for the summer period ahead are picking up, with $4 billion in first-quarter revenues giving the TUI executive team confidence in its so-called dynamic product strategy to recover market share in some markets and grow it significantly in others.

Selene Brophy | 1 month ago