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Lastminute.com CEO Calls on Airlines to Issue Refunds Faster

Lastminute.com CEO Calls on Airlines to Issue Refunds Faster

Sean O'Neill, Skift

Travelers are finding roadblocks to getting their money back from trips canceled by the pandemic, even when the law requires refunds. Enter online travel group Lastminute.com, which isn't happy about it.

29 mins ago

Lufthansa to Step Up Restructuring After Posting a $2.35 Billion Loss

Lufthansa to Step Up Restructuring After Posting a $2.35 Billion Loss

Ludwig Burger, Reuters

Restructuring won't be easy, and the process of paying off its latest debts won't be helped by numbers like the $1 billion hit from fuel hedging contracts. There's a long road ahead for the group.

2 hours ago

Covid Impact Knocks EasyJet and Carnival From Prestigious London Stock Exchange Index

Covid Impact Knocks EasyJet and Carnival From Prestigious London Stock Exchange Index

Julien Ponthus, Reuters

It's a sign of the times: Two of the UK's most venerable travel companies are now not considered top blue chip companies.

3 hours ago

Skiftx Original
5 Ways to Successfully Pivot Travel Marketing During Covid-19

5 Ways to Successfully Pivot Travel Marketing During Covid-19

SkiftX

In today’s ever-evolving landscape, travel marketers face a myriad of challenges. Crafting informed and empathetic messaging in times of crisis is no mean feat, but the brands that remain active with thought leadership content will secure the best position on the starting line when it’s time to rebound.

2 weeks ago

Hotel CEOs Say Protests Are Our ‘Call to Action’ to Do More to Promote Racial Justice

Hotel CEOs Say Protests Are Our ‘Call to Action’ to Do More to Promote Racial Justice

Cameron Sperance, Skift

U.S. hotel leaders say repeated examples of prejudice and racial inequality are a call for them to do more given their diverse workforces. What materializes from such a call? A whole world is waiting.

16 hours ago

Emirates Needs More Time Before Deciding Future of Superjumbos

Emirates Needs More Time Before Deciding Future of Superjumbos

Alexander Cornwell and Hadeel Al Sayegh, Reuters

Emirates had a nice moment for about a decade. But what were the airline's strengths are now weaknesses. It has no local market and its fleet is dominated by gigantic airplanes.

17 hours ago

Laid-Off Corp Travel Agents Become Consultants: Will Clients Follow?

Laid-Off Corp Travel Agents Become Consultants: Will Clients Follow?

Matthew Parsons, Skift

If downsizing is a natural correction to the peaks prior to coronavirus, so-called micro agencies are the logical next phase in the travel management cycle.

18 hours ago

Can Flight Subscriptions Help Airlines Recover From an Unprecedented Drop in Demand?

Can Flight Subscriptions Help Airlines Recover From an Unprecedented Drop in Demand?

Brian Sumers, Skift

Before Covid-19, many airlines were skeptical about subscription services. They feared selling cheap seats and not having enough inventory available for big-spenders. But times may be changing.

19 hours ago

Booking.com Extends Chairwoman Gillian Tans’ Contract to 2021 in Surprise Move

Booking.com Extends Chairwoman Gillian Tans’ Contract to 2021 in Surprise Move

Dennis Schaal, Skift

Kayak, OpenTable, and Agoda have laid off employees. The flagship brand, Booking.com, initially took Dutch government relief money that forestalled downsizing, but has opted not to extend it. Amid other restructuring moves under way, that means layoffs are likely on the agenda as Chairwoman Gillian Tans re-ups.

20 hours ago

The Long View This Week: Oyo CEO Ritesh Agarwal on the Future of His Company & Hospitality

The Long View This Week: Oyo CEO Ritesh Agarwal on the Future of His Company & Hospitality

Rafat Ali, Skift

A path to survival for Oyo was already compounded by mounting problems pre-pandemic. But CEO Ritesh Agarwal says he has a plan to ensure that Oyo will be around for a long time. Don't miss out on him telling me what is behind that strategy.

21 hours ago

KLM Will Add Summer Flights to European Tourist Destinations

KLM Will Add Summer Flights to European Tourist Destinations

Toby Sterling, Reuters

Airlines are increasing flights as some demand recovers. But it's a long way from normal. Good thing KLM likely will get government money to prop it up.

21 hours ago

Parisians Return to Cafe Terraces as Government Lifts Restrictions

Parisians Return to Cafe Terraces as Government Lifts Restrictions

Geert De Clercq, Reuters

That most enduring sign of civilization — the Parisian café terrace — is back. But proprietors are reopening in a strange new world of government guidelines.

24 hours ago