Sean O'Neill, Skift
Travelers are finding roadblocks to getting their money back from trips canceled by the pandemic, even when the law requires refunds. Enter online travel group Lastminute.com, which isn't happy about it.
29 mins ago
Ludwig Burger, Reuters
Restructuring won't be easy, and the process of paying off its latest debts won't be helped by numbers like the $1 billion hit from fuel hedging contracts. There's a long road ahead for the group.
2 hours ago
Julien Ponthus, Reuters
It's a sign of the times: Two of the UK's most venerable travel companies are now not considered top blue chip companies.
3 hours ago
SkiftX
In today’s ever-evolving landscape, travel marketers face a myriad of challenges. Crafting informed and empathetic messaging in times of crisis is no mean feat, but the brands that remain active with thought leadership content will secure the best position on the starting line when it’s time to rebound.
2 weeks ago
Cameron Sperance, Skift
U.S. hotel leaders say repeated examples of prejudice and racial inequality are a call for them to do more given their diverse workforces. What materializes from such a call? A whole world is waiting.
16 hours ago
Alexander Cornwell and Hadeel Al Sayegh, Reuters
Emirates had a nice moment for about a decade. But what were the airline's strengths are now weaknesses. It has no local market and its fleet is dominated by gigantic airplanes.
17 hours ago
Matthew Parsons, Skift
If downsizing is a natural correction to the peaks prior to coronavirus, so-called micro agencies are the logical next phase in the travel management cycle.
18 hours ago
Brian Sumers, Skift
Before Covid-19, many airlines were skeptical about subscription services. They feared selling cheap seats and not having enough inventory available for big-spenders. But times may be changing.
19 hours ago
Dennis Schaal, Skift
Kayak, OpenTable, and Agoda have laid off employees. The flagship brand, Booking.com, initially took Dutch government relief money that forestalled downsizing, but has opted not to extend it. Amid other restructuring moves under way, that means layoffs are likely on the agenda as Chairwoman Gillian Tans re-ups.
20 hours ago
Rafat Ali, Skift
A path to survival for Oyo was already compounded by mounting problems pre-pandemic. But CEO Ritesh Agarwal says he has a plan to ensure that Oyo will be around for a long time. Don't miss out on him telling me what is behind that strategy.
21 hours ago
Toby Sterling, Reuters
Airlines are increasing flights as some demand recovers. But it's a long way from normal. Good thing KLM likely will get government money to prop it up.
21 hours ago
Geert De Clercq, Reuters
That most enduring sign of civilization — the Parisian café terrace — is back. But proprietors are reopening in a strange new world of government guidelines.
24 hours ago
