Mobile

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Loyalty-Program Fatigue and What to Do About It

Loyalty-Program Fatigue and What to Do About It

Caroline Bremner, Euromonitor International

Personalization and mobile tools will allow loyalty programs to create more compelling offers for their members in coming years. The most important advances, however, may originate outside of the travel industry.

5 months ago

Airbnb Was Most-Installed Travel App in September

Airbnb Was Most-Installed Travel App in September

Andrew Sheivachman, Skift

It looks like Airbnb is experiencing a huge upswing in mobile adoption. But traditional search engines and social networks are still driving consumers to travel sites on desktop, too.

5 months ago

Sponsored
Mobile and the Next Wave of Digital Disruption: A Look at the Future of Traveler Experience

Mobile and the Next Wave of Digital Disruption: A Look at the Future of Traveler Experience

Travelport + Skift

The travel providers that are leading the new engagement economy we now live in are the ones adding value, removing friction, and offering customers seamless and relevant solutions throughout the entire travel journey.

5 months ago

U.S. Business Travelers Embrace Technology but Also Fear Its Impact

U.S. Business Travelers Embrace Technology but Also Fear Its Impact

Andrew Sheivachman, Skift

U.S. business travelers want the technology tools to make their trips easier. The rest of the world, however, doesn't necessarily see technology as the solution to service problems.

5 months ago

How the iPhone Changed the Way We Travel for Better or Worse

How the iPhone Changed the Way We Travel for Better or Worse

Colin Nagy, Skift

The hardware and evolving software on the iPhone removed friction for travelers in immeasurable ways. It also created friction. The iPhone beckons us whenever we have an idle moment, forcing us to miss some of the things that make travel, particularly solo travel, so beautiful.

6 months ago

HotelTonight Outlook — Travel’s Best and Brightest Have a Say on Its Prospects

HotelTonight Outlook — Travel’s Best and Brightest Have a Say on Its Prospects

Dennis Schaal, Skift

Most of the travel brainiacs we consulted feel that HotelTonight has an uphill battle ahead, but as they say in baseball, that's why they play the games. In other words, maybe they're wrong, and HotelTonight will have the right stuff to persevere. The entire travel industry is watching.

6 months ago

Travel Habits of Americans: Gen Xers Lead Hotel-Mobile Bookings Among U.S. Travelers

Travel Habits of Americans: Gen Xers Lead Hotel-Mobile Bookings Among U.S. Travelers

Dan Peltier, Skift

It's not a tsunami, but it's been clear for some time that the tides are turning: Skift's data show 23 percent of U.S. consumers who booked a hotel in the past year used a smartphone to do so. The waters – or mobile hotel bookings – will only keep rising.

6 months ago

Sponsored
It’s Time to Close the Gap Between Corporate and Leisure Travel Tools

It’s Time to Close the Gap Between Corporate and Leisure Travel Tools

Sabre + Skift

Leisure travel has seen increased technology capabilities in recent years, but managed travel still lags far behind. Using an integrated tool that incorporates mobile experiences found in the leisure space can help close the gap to improve traveler satisfaction, drive adoption, and increase savings.

6 months ago

Turing Smartphone Lux Concierge Can Book Charter Flights

Turing Smartphone Lux Concierge Can Book Charter Flights

Mark Gurman , Bloomberg

Appassionato has had production glitches and the $1,000 subscription service is a tad pricy. But the idea of a concierge service on smartphones or other voice-enabled devices is already happening.

7 months ago

Language App Competition Is Growing But the Best Features Aren’t Free

Language App Competition Is Growing But the Best Features Aren’t Free

Nikki Ekstein, Bloomberg

It's easier than ever to pick up some key phrases (or more) before a foreign trip, but travelers should do some research to figure out which option is best for their needs — and how much it will cost.

7 months ago

Sponsored
How the Digital Concierge Is Reshaping the Hotel Industry

How the Digital Concierge Is Reshaping the Hotel Industry

[24]7 + Skift

Hospitality brands who want travelers to book directly on hotel websites should work to optimize the customer experience from pre-booking to post-stay. Download this report on the rise of the digital concierge for free!

7 months ago

Sponsored
How Faster Search and Automation Can Help Power Performance for Travel Brands

How Faster Search and Automation Can Help Power Performance for Travel Brands

Travelport + Skift

Artificial intelligence, machine learning, and more sophisticated API-connected platforms are powering better speed, relevance, and accuracy of search and automating services across all touchpoints of the traveler journey—allowing travel providers and resellers to connect with customers more efficiently.

8 months ago