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Rhode Island Summer Tourism Arrivals Down After Flubbed Campaign

Even though Visit Rhode Island muckied up its tourism campaign in April, it's difficult to believe that's wholly responsible for the drop in tourism numbers this summer.

Japanese Ski Town Looks to International Travelers to Turn its Tourism Around

Niseko seems to have found the right balance of tourism and local life. It's making tourism work for the local economy rather than the other way around, with the latter playing out in several destinations from Iceland to Machu Picchu.

Connected Hospitality: Data Drives Actionable Moments for Travel Ops and Marketing

Explore with us where the travel industry is headed, technologically. The time has come to look at what the future holds for hospitality, and every travel vertical, as an industry that uses digital tools to better reach customers — and re-envisions itself along the way.

Lufthansa CEO: 'Market Volatility Has Become Huge'

Europe's airlines are resilient, but they may not be able may not be able to withstand the twin shocks of Brexit and terrorism.

Hotel Occupancy and Airfares Drop for Tourists to Miami

Miami maybe taking all actions that can prevent the spread of mosquitoes that are possibly carrying the virus, but in the meantime travelers are looking elsewhere out of abundance of caution.

Connected Hospitality: Data Drives Actionable Moments for Travel Ops and Marketing

Explore with us where the travel industry is headed, technologically. The time has come to look at what the future holds for hospitality, and every travel vertical, as an industry that uses digital tools to better reach customers — and re-envisions itself along the way.

Fan-Made 'Star Trek' Sets Are Becoming Tourist Magnets in New York State

Like in space, "Star Trek" knows no boundaries on Earth and any destination could transplant these kinds of sets to woo diehard fans.

Private Equity Firms May Be Looking to Buy Cruise Operator Hurtigruten

Hurtigruten is not known for flashy ships or onboard innovations. But the Norway-based operator sails itineraries that have proven popular, especially as the Mediterranean has been struggling in recent months.

Expedia's Q2 Wobbles and 9 Other Digital Trends This Week

These are the digital trends we were talking about this week.

The State of Airline Upgrades for the Big 3 U.S. Carriers

Consistently getting upgrades requires cold-hard cash and the loyalty that brings from the airlines.

After Record Profit, Air New Zealand Expects Increased Competition

Air New Zealand has been adding new routes but expects international rivals to compete more strongly in the near future.

Ryanair Looks to Boost Bookings by Slashing Ticket Prices

Ryanair has never been shy about cutting fares to stimulate demand and in a difficult environment its aggressive tactics could well pay off again.

Disney Rival Wanda's Latest Move Is a $9.5 Billion Tourism Project in China

Dalian Wanda Group is building at breakneck speed, but Disney executives have said they don't feel threatened. We think there's room for more than one entertainment giant in China.

Cuba Clears Last Obstacle to Scheduled Commercial Flights From the U.S.

The tourism surge is coming to Cuba. Get ready for a few years of shortages and overcrowding followed by some smart, sustainable tourism development. OK, we're just hoping about that last half. Fingers crossed.

Kinder, Gentler Airlines Bring Back Free Snacks and Entertainment

When it comes to onboard perks, little things mean a lot. Free snacks -- and perish the thought, free meals -- plus in-flight entertainment without charge will go a long way toward engendering loyalty from passengers at the back of the plane. Smart moves by the airlines involved.

TUI Group Sees Cruise Sector as Key to Growth Strategy

Growing its cruise offering is a key plank of TUI’s current strategy. Expect to see further expansion in the near future.

How Smart Hotels Use Messaging to Connect With Guests

Hotels are finally beginning to implement messaging strategies that make it easier for their guests to get in touch with them via SMS, WhatsApp, Facebook Messenger, WeChat, and the like. But how are they doing that, and what's next in messaging?

American 'Shuffles' Its Award Ticket Prices, Stays Quiet About Dynamic Pricing

American wants flyers to know that it's only "shuffling" reward prices. We're not sure what that means either.

Travel's Location Marketing Moment – Digital Marketing This Week

There's billions of location-specific insights hidden inside travelers' Instagram photos, Tweets and TripAdvisor reviews. All travel marketers need to do is "connect the dots."

Is Global Chaos Affecting U.S. Vacation Bookings? Not Really, Say Travel Agencies

Security concerns in Europe seems to be the new normal, according to travel agency executives. Travelers are simply booking vacations to safer destinations instead of putting off travel altogether.
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