Articles tagged “digital”

Travel Technology

You’ll Soon Be Able to Upload Your U.S. Passport to Google Wallet

Google is making a big step toward a world where a physical wallet is obsolete. And it beat competitor Apple in announcing plans to enable a digital passport.

You’ll Soon Be Able to Upload Your U.S. Passport to Google Wallet
Free Read

Travel Technology

New Report: How Hoteliers Can Navigate the Complex B2B Tech Ecosystem

How can hoteliers choose the right tech partnerships amid a plethora of options? A new study from ZS and the American Hotel and Lodging Association (AHLA) provides insights on how to select partnerships strategically and make informed tech investments that achieve results.

New Report: How Hoteliers Can Navigate the Complex B2B Tech Ecosystem

Tourism

Visa’s Digital Payments Data Reveals Asian Travel Trends 

Grasping the shift to digital payments in Asia would be a game-changer for the travel industry. Cashless is the future — think convenience and cool perks!

Visa’s Digital Payments Data Reveals Asian Travel Trends 
Free Read

Airlines

Enhancing Customer Service With the Best of AI and Human Empathy

Delivering seamless digital interactions across every touchpoint is more critical than ever in today’s travel landscape, especially during major travel disruptions. Using AI tools behind the scenes can help travel brands enhance — not replace — human talent and personal empathy.

Enhancing Customer Service With the Best of AI and Human Empathy

Airlines

India Is Trying to Make Air Travel Affordable, But How? – India Report

India's aviation sector is expanding and people from smaller cities are increasingly looking to fly. Keeping airfares in check is key to ensuring that air travel remains accessible to the Indian middle class, particularly as it makes up for about a third of the country's population.

India Is Trying to Make Air Travel Affordable, But How? – India Report

Tourism

India’s Move to Make Payments Easier for International Visitors – India Report

International visitor spending in India in 2023 was 14% below pre-pandemic levels. UPI One World wallet eliminates the need for international travelers to carry currency, and could boost tourism spending in India.

India’s Move to Make Payments Easier for International Visitors – India Report

Airlines

IndiGo Continues Premium Shift: New Digital Upgrades and International Expansion

IndiGo's strategy shake-up is evident as it moves from low-cost basics to premium offerings, with business class, wide-body aircraft, and now in-flight entertainment.

IndiGo Continues Premium Shift: New Digital Upgrades and International Expansion

Experiences

Singapore Airlines’ Travel Experiences Arm Tackles Payments With New Partnership

By 2024, Asia’s travel and tourism revenue is projected to hit a whopping $326 billion. To cash in on this boom, travel providers need to tackle Asia’s patchwork of payment options.

Singapore Airlines’ Travel Experiences Arm Tackles Payments With New Partnership

Tourism

Goa Invites Public Suggestions for New Tourism Bill – India Report

Goa is working to position itself as more than just a tourism destination known for its beaches and nightlife. As it seeks to welcome more visitors, the state is taking measures to ensure that the negative impacts of tourism are mitigated - both on the environment and its people.

Goa Invites Public Suggestions for New Tourism Bill – India Report

Experiences

Lastminute.com Starts Adding TUI Group’s Travel Experiences to Packages

Lastminute.com Group's deal with TUI Musement will enable more travelers to book tours and activities as an add-on to flight-plus-hotel packages.

Lastminute.com Starts Adding TUI Group’s Travel Experiences to Packages