Travel Technology

Mergers and Acquisitions

Private Equity Backs Travel Upgrade Startup Plusgrade to Do Acquisitions

Expect more travel tech companies to mimic Plusgrade and get private equity backing to be able to do the acquisitions they need to grow during the recovery.

Private Equity Backs Travel Upgrade Startup Plusgrade to Do Acquisitions

Online Travel

Lufthansa and Travelport Reach Ceasefire in Distribution Battle

Lufthansa appears to be playing well what could've been a weak hand in its negotiations with distribution middlemen. But this deal also may help tech player Travelport level the playing field with some of its rivals.

Lufthansa and Travelport Reach Ceasefire in Distribution Battle

Online Travel

Lufthansa Frequent Flyer Program Tests a Direct-to-Consumer Warby Parker Model

Lufthansa's test partnership may or may not work out. But what's certain is that all major travel rewards programs have broad opportunities to use their customer databases in ways that luxury retailers such as Aston Martin and Omega will actually like.

Lufthansa Frequent Flyer Program Tests a Direct-to-Consumer Warby Parker Model

Hotels

Why Grubhub Took Over Room Service at Resorts World Las Vegas

Expect more attempts by tech companies to become outsourced vendors for hospitality companies. Resorts want to manage their labor costs tightly during the pandemic.

Why Grubhub Took Over Room Service at Resorts World Las Vegas
Free Read

Online Travel

The 2021 Digital Transformation Report

The Covid-19 pandemic in 2020 was a digital wake-up call for the travel and hospitality industry, placing new demands on companies across the sector and creating an urgent need for solutions to address them. Travelers demanded more online shopping options, digital communications, and contactless solutions, forcing companies to adapt how they served customers. Meanwhile, behind…

The 2021 Digital Transformation Report

Online Travel

U.S. Travel Brands Hop on TikTok Marketing to Reach Next-Gen Travelers

TikTok is finally becoming a promising tool for travel marketers. But brands should expect a lot of trial and error. This social video app isn't just Instagram or YouTube by another name.

U.S. Travel Brands Hop on TikTok Marketing to Reach Next-Gen Travelers

Airlines

Alaska Airlines Taps New Flight Planning Software to Avoid Costly Delays

Until now, artificial intelligence has mostly been hype. But AI is starting to save travel companies real money by making smarter predictions about events that impact operations.

Alaska Airlines Taps New Flight Planning Software to Avoid Costly Delays

Coronavirus

AirAsia Launches Ridesharing Through Superapp in Latest Digital Push

AirAsia isn't backing down from the intense competition of superapps and ridesharing in Southeast Asia. Can an airline really become a digital lifestyle brand powerhouse? AirAsia is going all out to prove the skeptics wrong.

AirAsia Launches Ridesharing Through Superapp in Latest Digital Push

Business Travel

SAP Concur to Help Businesses Sync Meeting Planning With Travel Expense Management

We anticipate a convergence between travel expense management and meeting planning. Companies will see a boom in internal meetings for team bonding and training as the pandemic subsides. So they'll need software to rein in costs.

SAP Concur to Help Businesses Sync Meeting Planning With Travel Expense Management

Online Travel

Sabre Bets on Post-Pandemic Surge in Software Demand from Airlines and Hotels

Operational software may sound dull, but it could become dramatically lucrative for Sabre once the crisis recedes and airlines and hotels resume spending on travel technology.

Sabre Bets on Post-Pandemic Surge in Software Demand from Airlines and Hotels

Online Travel

Amadeus’ Improving Performance Mirrors the Gradual Travel Rebound

As goes Amadeus, so goes the travel industry. The travel tech company said its June revenues were the best since the pandemic began. That was another positive signal for the sector as a whole.

Amadeus’ Improving Performance Mirrors the Gradual Travel Rebound

Online Travel

Amadeus Will Deploy Hopper’s Upsell Products to Airlines and Agencies

Amadeus will distribute Hopper's upsells, such as trip cancellation protection, for consumers to add when buying from airlines and agencies. Seems like B2B2B2C is the new business-to-consumer (B2C).

Amadeus Will Deploy Hopper’s Upsell Products to Airlines and Agencies