Windstar Cruises + Skift
Travel providers need to step up the experiences they offer to compete in an increasingly crowded market –– and those in the cruise sector are no exception. With the recent announcement that it’s overhauling three of its ships, Windstar Cruises is one example of a cruise brand that realizes this.
1 month ago
Sabre + Skift
The digital transformation that the airline industry has undergone in recent years has helped fuel a customer-centric approach. But there’s still opportunity for improvement as far as behind-the-scenes tech infrastructure goes.
3 months ago
Switchfly + Skift
Today’s consumer no longer thinks about loyalty solely in terms of points and miles. That’s created a growing opportunity for travel brands to rethink the strategies they use to build loyalty with travelers.
4 months ago
Adobe + Skift
Today's most forward-thinking travel brands aren't just thinking about mobile. They're thinking about how to connect the dots between mobile and every aspect of the travel experience, from trip research to purchase to the in-trip journey.
10 months ago
Travelport + Skift
Brands need to deliver the right information at the right time to the right device in order to succeed with today’s travelers. Those that are engaging with customer touchpoints throughout the entire travel journey are the ones making the most impact.
1 year ago
SkiftX
Jonathan Keane, Managing Director, Aviation at Accenture, spoke with Skift CEO and Founder, Rafat Ali, about how companies can embrace hyper-relevance and vitality to create a living business.
1 year ago
Cenium + Skift
Hotels are looking at the guest experience and the offerings available in more sophisticated ways than ever before. However, the current technologies that these services are based upon limit the hotel’s ability to provide the guest with a seamless journey.
1 year ago
[24]7 + Skift
Travel providers should pay attention to the preferences in communication of different generations in order to provide optimal customer support to every customer. Download this free report to learn more!
1 year ago
UserTesting + Skift
Travel businesses are rethinking their products and experiences for a new customer-focused era. Download our free report to learn more!
1 year ago
Delta Air Lines + Skift
Offering business travelers personalized experiences can not only improve traveler satisfaction, but also allow corporate travel providers to stand out among their competitors.
1 year ago
Allianz Worldwide Partners + Skift
Travelers today require more flexibility than ever before, but travel providers have a ways to go to meet the demand.
2 years ago
Boxever + Skift
Learn how travel marketers are driving loyalty through customer experience and personalization with this video recap of our recent webinar with Boxever!
2 years ago