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So much more needs to be done on making it easier for the world to come to visit America, from a policy, infrastructure, and experience perspective. Especially as the dollar's power makes visiting the U.S. tougher.

O'Leary has worked hard to polish a gentler image, but he'll fight this decision with all his former fervor.

Travel brands don't need to make viewers cry to move them along the funnel.

You may be able to get a better tan in Cancun or see a great Broadway show in New York, but if you'd like a nice place to live, start a business, and enjoy a nice glass of rose on a pleasant plaza, look to this list.

Big data is driving opportunities to create loyalty and conversions for the hospitality industry, but it’s also posing challenges. The key to leveraging the power of customer information is to bring these datasets together. This report examines how to do that, and the value that can be extracted from big data once integration is underway. Download this report for FREE!

Travelers no longer experience a place solely through landmarks or big events. Local food and drink now offers a compelling (and delicious) way for destinations to stand apart.

Raising awareness with awe-inspring footage may not be enough to bring in travelers when fear is an issue, but it can help redefine armchair tourism.

This app is by no means a game-changer. But you have to admire Four Seasons' effort to create a hotel app giving guests access to every service available in the hotel. And there are plenty of humans around to follow through.

JetBlue is getting all-grown up. It now has business class service, the airline will soon roll out a new fare structure and its pilots voted to join a union. The challenge is to ensure that the products and service that built JetBlue's reputation don't get lost in the evolution.

There is big money to be made here for whatever communications firm can help airlines carry a winning message, without making an omelette of it. But some of the more disingenuous arguments the organization makes will prove a pickle for whatever firm tries.

As the temperatures heat up for summer in many parts of the world so does the investment activity taking place with vacation rentals sites like Luxury Retreats and recently HomeAway as both are bent on moving into new and promising markets.