Morningstar Is Balancing Business Trips With Meetings in the Metaverse


Skift Take

All-digital experiences are a pandemic legacy, and the financial services sector is seeing a lot of value in the extra dimension that virtual reality can bring to conferences, training and education. Business meetings aren’t that far away.

Analysts and advisors at Morningstar could soon be wearing virtual reality headsets instead of traveling to meetings in the future, as growing numbers of financial services companies enter the metaverse.

Another company, Accenture, ordered 60,000 Oculus Quest 2 headsets in October last year for its trainees who weren’t able to meet in person. It also created a virtual office environment called the Nth Floor. Fidelity Investments, meanwhile, has been looking into the effectiveness of training in virtual reality, after a pilot program involving 140 employees.

After two years of digital experimentation, a clear pandemic legacy is emerging.

And banking overall continues to be the most cautious sector when reopening offices. American Express Global Business Travel has highlighted how two customers in the sector, which it didn’t name, hadn’t yet fully reopened their buildings — their travel had resumed to just 24 percent and 33 percent in total trans