Support Skift and Independent Journalism During the Travel Industry's Moment of Crisis.

Give Now

Articles tagged “amex gbt”

Travel Managers Still Fall Way Behind on Instant Messaging

Travel Managers Still Fall Way Behind on Instant Messaging

Isaac Carey, Skift

Texting is central to most people's everyday lives, so it's surprising that most travel agencies are so sluggish to adopt it. At this point, it's only a matter of time before it becomes a key part of every corporate travel program.

4 months ago

Why More Travel Managers Still Aren’t Offering Text Messaging — in 2019

Why More Travel Managers Still Aren’t Offering Text Messaging — in 2019

Isaac Carey, Skift

When it comes to tech, most travel management companies have focused on improving the user interface or putting in more automated features. Instant messaging hasn’t been high on the list, but thankfully that’s starting to change.

4 months ago

Business Travelers Resist All-in-One Corporate Travel Platforms

Business Travelers Resist All-in-One Corporate Travel Platforms

Isaac Carey, Skift

It's not easy to make someone change an ingrained habit, even when there's a good reason to do so. So if companies don't focus on majorly improving the end product for travelers, they can expect a lot of out-of-policy bookings.

5 months ago

All-in-One Management Platforms Need Traveler Support to Get Off the Ground

All-in-One Management Platforms Need Traveler Support to Get Off the Ground

Isaac Carey, Skift

This trend is becoming more and more pronounced: The future of corporate management is going to be all about the traveler.

5 months ago

American Express GBT Picks New CEO to Lead Tech Growth

American Express GBT Picks New CEO to Lead Tech Growth

Isaac Carey, Skift

Over the past three years, the company finalized two major acquisitions and kicked off a tech overhaul. Now it's ready to invest further in creating new web and mobile platforms.

7 months ago

Philippine Tourism Industry Attracts More Family Money: Why It’s Wrong

Philippine Tourism Industry Attracts More Family Money: Why It’s Wrong

Raini Hamdi, Skift

For many, the idea that a few families can control a whole industry is unthinkable, unfair, actually galling. In Philippine tourism, it’s as entrenched as the sight of a jeepney — no one thinks anything of it at all. That has to change, although it won’t be anytime soon.

8 months ago

American Express GBT Acquires German Business Travel Agency

American Express GBT Acquires German Business Travel Agency

Andrew Sheivachman, Skift

Add yet another integration to the docket for American Express Global Business Travel. They have plenty of experience with this by now.

10 months ago

American Express GBT’s Big Integration Continues Apace

American Express GBT’s Big Integration Continues Apace

Andrew Sheivachman, Skift

As corporate travel giants work to refine and improve their technology stacks, travel managers and travelers alike will be empowered with new tools and suggestions.

1 year ago

American Express GBT Reports No Major Indigestion After 2 Big Acquisitions

American Express GBT Reports No Major Indigestion After 2 Big Acquisitions

Andrew Sheivachman, Skift

It's one thing to buy a competitor, and another to successfully integrate its systems. American Express Global Business Travel has had to do it twice in recent years, and the company says the new tools have been a big boost.

1 year ago

Will Lola’s New Partnership With AmEx Revive the Struggling Startup?

Will Lola’s New Partnership With AmEx Revive the Struggling Startup?

Andrew Sheivachman, Skift

Lola was a good idea with solid execution that fell flat. By partnering with the biggest company in corporate travel, Lola will find out whether its service is actually a fit for businesses around the world. And if not, maybe the mobile-first future isn't quite here yet.

1 year ago

Business Class Fares to Europe Will Get Even More Expensive in 2018

Business Class Fares to Europe Will Get Even More Expensive in 2018

Andrew Sheivachman, Skift

Business travel demand is high, and so too are travel costs. Growing global instability in the political and economic realms, however, could disrupt these trends and drive costs down.

2 years ago

CEO Interview: How American Express GBT Tackles Innovation

CEO Interview: How American Express GBT Tackles Innovation

Hannah Sampson, Skift

American Express Global Business Travel is investing in technology to give travelers better digital tools and a more streamlined booking experience.

3 years ago