Articles tagged “Accenture”

Business Travel

Morningstar Is Balancing Business Trips With Meetings in the Metaverse

All-digital experiences are a pandemic legacy, and the financial services sector is seeing a lot of value in the extra dimension that virtual reality can bring to conferences, training and education. Business meetings aren’t that far away.

Morningstar Is Balancing Business Trips With Meetings in the Metaverse

Business Travel

Amadeus Wins Accenture, Melia Hotels Deals Thanks to Microsoft Tie-Up

Plugging its Cytric Travel & Expense platform directly into Microsoft 365 is a clever move from Amadeus, but is there a risk business trips lose their appeal when positioned so closely next to the option of virtual meetings using Teams?

Amadeus Wins Accenture, Melia Hotels Deals Thanks to Microsoft Tie-Up

Business Travel

Podcast: What Will Business Travel Look Like This Year?

For this special guest edition of the Skift Podcast, the Airline Weekly team speaks with Accenture about the future of business travel.

Podcast: What Will Business Travel Look Like This Year?

Airlines

Daily Podcast: A Multi-Billion Dollar Low-Cost Merger

Good morning from Skift. It's Tuesday, February 8, in New York City. Here's what you need to know about the business of travel today.

Daily Podcast: A Multi-Billion Dollar Low-Cost Merger

Business Travel

Accenture Looks to Reinvent Travel Loyalty for an Eco-Conscious World

Travel brands have little choice but to make a fresh start with their loyalty programs, because they can't keep on extending points and status forever.

Accenture Looks to Reinvent Travel Loyalty for an Eco-Conscious World

Airlines

Philippine Airlines Tackles Tricky Customer Service Balance Between Robots and Humans

So is chatting with Chatbot Charlie an improved experience over Human Charlie? With more airlines undergoing digital transformations, sadly so, especially for call center workers.

Philippine Airlines Tackles Tricky Customer Service Balance Between Robots and Humans

Hotels

Skift Global Forum 2019: How Accenture and Marriott Are Supercharging the Guest Experience by Empowering Employees

Marriott has launched a new tech platform that empowers its more than 700,000 associates worldwide to provide high-touch, personalized service at scale. Turns out if you take care of your people, they’ll do an even better job of caring for guests.

Skift Global Forum 2019: How Accenture and Marriott Are Supercharging the Guest Experience by Empowering Employees

Online Travel

Skift Forum Asia Video: How APAC is Transforming the Global Payments Landscape

Mobile payments are already commonplace in parts of Asia — China particularly — but as travelers adopt these tools, travel companies will need both local expertise and deep technological capabilities to make sure their guests can pay when and how they like.

Skift Forum Asia Video: How APAC is Transforming the Global Payments Landscape

Online Travel

Skift Forum Europe Video: How Radisson Hotel Group is Charting a New Course to Great Experiences

Today’s travel industry marketers face an increasingly complicated path to reach and influence their customers. In this video recap of a conversation from Skift Forum Europe 2019, we hear how Accenture and Radisson Hotel Group are helping tackle some of these challenges.

Skift Forum Europe Video: How Radisson Hotel Group is Charting a New Course to Great Experiences

Online Travel

Hertz Wanted a Cool Website: It Ended Up With a $32 Million Legal Nightmare

It's kind of amazing how many things went wrong.

Hertz Wanted a Cool Website: It Ended Up With a $32 Million Legal Nightmare