Not all hotel loyalty member rates are created equal, and it pays to read the fine print.
Soon, Marriott's leadership will begin the task of deciding which Starwood brands will exist going forward. Until then, the hotel giant is working to create a better technology platform for its properties to serve guests with.
Small business owners are eager to take a vacation, but seldom get the chance to do so. Resourceful ones are mixing business with leisure and making smart use of business rewards credit cards to make their “me time” special.
If this year’s study is any indication, it’s clear guests are expecting a whole lot more from hotels than they have before in the coming year.
The Jeff Katz and Boston Consulting Group startup Dihedral -- with an assist from two major airlines and four hotel chains -- can turn out to be something huge or meander nowhere like some of the traveler journeys they'll be charting. Certainly the two have a track record and they are hitting all the right notes, including Big Data and experiences.
You would think hoteliers would have learned a few things from their foray with Travelweb in the early 2000s but, as Room Key shows, they obviously did not.
Unfortunately missing from these lists, however, are smaller firms that may, arguably, treat their employees just as well as these bigger ones do. Still, a lot of companies, regardless of industry, could learn from the ways in which they treat and value their workforces.
Every day, Skift's hotel experts bring original reporting and analysis to their coverage. Today, they're sharing that insight with podcast listeners.
Last year marked a pivotal moment in terms of keyless room technology, as Starwood, Hilton, Marriott, and other brands announced investments in the mobile tech. And while there is consumer uptake, this still feels like a transitional technology that has us asking: What's next?