Marriott International News

The journey of the largest hotel chain in the world, Marriott International, Inc. – now with more than seven thousand hotel, residential, and timeshare properties – began with a root-beer stand in Washington, D.C. in 1927 started by J. Willard and Alice S. Marriott. Following its $13.3 billion acquisition of Starwood Hotels & Resorts in 2016, it became the largest global hotel company. It currently commands a mammoth portfolio of more than two dozen hotel brands such as JW Marriott Hotels, The Ritz-Carlton, The Luxury Collection, Delta Hotels, Marriott Vacation Club, Le Méridien, Sheraton Hotels and Resorts, Courtyard, Fairfield, and W Hotels. Its properties contain nearly a million and a half rooms worldwide. Through its premier loyalty program Bonvoy, it is engaged in partnerships with the likes of United Airlines, Uber, American Express, Hertz, and others to optimize customer engagement.

Hotels

Marriott CEO Says Hotel Group Is Building More Digital Tools for Guests

In a wide-ranging interview, Anthony Capuano said Marriott is testing adding buttons to its mobile app that would let guests choose their room assignments electronically or tip staff with online payments. The improvements couldn't come fast enough for many travelers.

Marriott CEO Says Hotel Group Is Building More Digital Tools for Guests

Short-Term Rentals

Podcast: How Hotels and Short-Term Rentals Fit Together

Podcast: How Hotels and Short-Term Rentals Fit Together

Business Travel

Global Hotel Group Signs up NH Hotels in Loyalty Pushback on Big Brands

Global Hotel Alliance notches up 21 million members after signing up Spain’s NH Group. It might now have an eclectic mix of global independent brands, but will need to watch its rivals' next steps closely: if they're not merging, they're leveraging their considerably greater size and scale to secure new loyalty partnerships outside traditional hospitality channels.

Global Hotel Group Signs up NH Hotels in Loyalty Pushback on Big Brands

Hotels

Hopper’s New Leave-For-Any-Reason Option and Other Top Stories This Week

In Skift's top stories this week, Hopper's decision to allow customers to leave for any reason will have consequences, hotels are increasingly accommodating electric vehicles, and Denver is becoming a new tech hub.

Hopper’s New Leave-For-Any-Reason Option and Other Top Stories This Week

Online Travel

Airbnb and Marriott Nearly Signed a Deep Partnership Agreement Around 2015

Marriott might have made a great investment had it bought a chunk of Airbnb in 2015. Ultimately, Marriott opted to build its own with Homes & Villas.

Airbnb and Marriott Nearly Signed a Deep Partnership Agreement Around 2015

Hotels

Hotels Try to Maneuver Past Labor Shortage

Although hotel CEOs did their best to be optimistic, the industry is plagued by post-pandemic issues never seen before.

Hotels Try to Maneuver Past Labor Shortage

Hotels

Hotel Company HHM to Buy Urgo Hotels & Resorts

Expect more mergers among hotel management companies until there are approximately 10 companies left in North America for the most competitive markets.

Hotel Company HHM to Buy Urgo Hotels & Resorts

Online Travel

Hopper Will Let Customers Pay a Fee to Leave the Hotel After Check-In for Any Reason

Hopper's leave-for-any-reason hotel offering would seemingly be attractive to many guests, but can also be a headache for hotels and open to abuse.

Hopper Will Let Customers Pay a Fee to Leave the Hotel After Check-In for Any Reason

Hotels

Global Hotel CEOs Say Demand Can Weather a Downturn

A labor shortage, a recession and Covid are obstacles the hotel industry has to overcome. But the mood at the 44th Annual NYU International Hospitality Industry Investment Conference remained optimistic.

Global Hotel CEOs Say Demand Can Weather a Downturn

Hotels

Lodging Advertisers Love of Video May Persist Through 2022 and Beyond

You can debate the degree to which cities will come back and the future grip of remote work, but it seems clear that video advertising will remain on a new perch for awhile.

Lodging Advertisers Love of Video May Persist Through 2022 and Beyond