Southwest and JetBlue might have the cheapest redemptions, but savvy frequent flyers generally still find more value in programs offered by American, Delta, and United.
It's becoming clear that airlines are not done with their loyalty experimentation.
Some people believe that low cost carriers will eventually put legacy airlines to shame when it comes to leveraging all of that data they have access to. Ryanair has hired 150 IT specialists in the last 2.5 years. That's definitely a statement.
Airlines have cut many of the perks of the frequent flier game, but for knowledgable travelers, many opportunities remain to beat the system.
U.S. News & World Report's rankings have always skewed more toward leisure travelers than road warriors, but this year's lists show a growing difference between brands that choose to appeal to the majority of consumers versus those who choose to reward frequent business travelers or big spenders.
United is refining how it defines a stopover and cranking up fees for award ticket changes -- but we get a better award booking tool in the process.
What will the next generation of loyalty programs look like? We're just getting started.
You can book Etihad's exclusive apartments and residences with award miles. But is it really free if you need hundreds of thousands or millions of miles to do it?
Choice thus joins its peers and fellow Room Key partners, Marriott, Hilton, InterContinental, Hyatt and Wyndham in luring customers to book direct.
Sometimes generosity and taking care of your most loyal customers gives a halo that is not immediately visible, but can have long-term benefits and end up saving your skin.