Articles tagged “loyalty”

How to Judge the 3 Best Credit Cards for Travelers

How to Judge the 3 Best Credit Cards for Travelers

Eric Rosen, Bloomberg

All the smart gaming of the system is happening with cards now, not loyalty programs. But cards are making changes, too, to avoid the churners.

2 weeks ago

American Express Will Weed Out Points-Chasing Credit-Card Churners

American Express Will Weed Out Points-Chasing Credit-Card Churners

Jenny Surane, Bloomberg

Gaming the system only happens if the system lets you. Amex and Chase are realizing that the churn doesn't keep customers loyal, as the Airlines realized much earlier.

2 weeks ago

Amex Takes Battle to Chase With Revamped Platinum Card

Amex Takes Battle to Chase With Revamped Platinum Card

Ken Sweet, Associated Press

The buzz surrounding the launch of JPMorgan Chase's Sapphire Reserve Card has forced the hand of American Express but it'll be the points geeks who decide on the winner.

3 weeks ago

Marriott Turns to Starwood Vet to Run All Three of Its Loyalty Programs

Marriott Turns to Starwood Vet to Run All Three of Its Loyalty Programs

Deanna Ting, Skift

Marriott really, really, really wants SPG members to know it won't forsake them as it tries to combine all three of its loyalty programs into one by next year.

3 weeks ago

Hyatt Gets Political in Advertising Campaign for New Loyalty Program

Hyatt Gets Political in Advertising Campaign for New Loyalty Program

Deanna Ting, Skift

Given the current geopolitical climate and the ever-tightening, more restrictive stance the U.S. is taking on immigration and travel these days, Hyatt's new ad could not be more timely.

4 weeks ago

What Marriott Learned From Starwood’s Loyalty and Digital Expertise

What Marriott Learned From Starwood’s Loyalty and Digital Expertise

Deanna Ting, Skift

Big data, AI, and geo-fencing are coming together to reshape the hotel guest experience, and their combined influence will no doubt change the way hotel brands manage their loyalty programs.

1 month ago

Oneworld Alliance Looking at Low-Cost Carriers in Emerging Markets

Oneworld Alliance Looking at Low-Cost Carriers in Emerging Markets

Christopher Jasper, Bloomberg

As Gulf carriers' alliance-by-investment strategy has shown, airlines need to think beyond the traditional bounds of alliances to best serve passengers.

1 month ago

Hilton Overhauls Its Loyalty Program — Skift Business Traveler

Hilton Overhauls Its Loyalty Program — Skift Business Traveler

Grant Martin, Skift

Hilton's new loyalty program, Honors, will soon allow travelers to pay with points. But will they gouge travelers on the value of each point? The jury is still out.

2 months ago

Hilton Unveils Loyalty Program Updates That Borrow From the Airlines

Hilton Unveils Loyalty Program Updates That Borrow From the Airlines

Deanna Ting, Skift

We're surprised no other hotel loyalty programs have yet attempted to do what Hilton is doing here. These updates, for the most part, reflect an acknowledgement on Hilton's part that no two hotel guests are the same, and that loyalty programs designed solely for road warriors aren't enough to compete in today's increasingly competitive loyalty landscape. Side note: We're so happy they decided to drop that extra (and very unnecessary) "h" in Hilton Honors, too. Oh, and it's just Hilton now, not Hilton Worldwide.

2 months ago

American’s New International Upgrade Policy Is Good For All Frequent Flyers

American’s New International Upgrade Policy Is Good For All Frequent Flyers

Grant Martin, Skift

New details on how frequent flyers will upgrade on flights with premium economy leaked this week. For once, the news is good for almost everyone.

2 months ago

JetBlue Rolls Out Loyalty Program Incentives For Cuba Routes

JetBlue Rolls Out Loyalty Program Incentives For Cuba Routes

Grant Martin, Skift

Demand to Cuba may be weaker than originally forecasted, leaving airlines like JetBlue to incentivize travel. Through March 18th, TrueBlue members will be rewarded with 3X the points when traveling to the region.

2 months ago

Virgin America Begins Shrinking Its Elevate Loyalty Program

Virgin America Begins Shrinking Its Elevate Loyalty Program

Grant Martin, Skift

Though Virgin America and Alaska Air still run separate loyalty programs, the former seems to be shoring up partnerships in preparation to wind down.

3 months ago