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Articles tagged “loyalty”

How Revenue-Based Loyalty Programs Changed the Way I Earn Points

How Revenue-Based Loyalty Programs Changed the Way I Earn Points

Grant Martin, Skift

Strategic and smart budget travelers could once keep up with the business class flyers in the rewards earning world. That world has changed now.

2 weeks ago

Alaska Airlines Changes Its Upgrade Policy as It Inches Towards a Revenue-Based Loyalty Program

Alaska Airlines Changes Its Upgrade Policy as It Inches Towards a Revenue-Based Loyalty Program

Grant Martin, Skift

Alaska is changing its loyalty program to add revenue considerations to its upgrade process. Beyond the immediate impact, that move may foreshadow a dark future for its loyalty program.

3 weeks ago

How Marriott’s Doing Things Differently and Digitally in China

How Marriott’s Doing Things Differently and Digitally in China

Deanna Ting, Skift

Smart travel companies already know that the Chinese travel market will be absolutely crucial to their future growth and success. But the way they approach that market is what counts, and to do so, they need to be well-informed and tech savvy.

4 weeks ago

Points Guy Vs. Airfare Watchdog: The Great Loyalty Debate in 120 Seconds

Points Guy Vs. Airfare Watchdog: The Great Loyalty Debate in 120 Seconds

Jason Clampet, Skift

We'll argue that the price of getting better service is just that: Paying a bit more for your room or seat.

4 weeks ago

Booking.com Powers Hotels for Southwest, Its First U.S. Airline

Booking.com Powers Hotels for Southwest, Its First U.S. Airline

Dennis Schaal, Skift

Booking.com displaced Southwest's long-time hotel partner, Orbitz, on Southwest.com. Booking.com's pay-at-the-hotel system meshes much better with Southwest's flexible fare structure than did Orbitz's preponderous hotel bookings requiring prepayment. Booking.com's integration of its Rocketmiles acquisition on Southwest now makes total sense.

1 month ago

3 Charts From Facebook Detail U.S. Travelers’ Loyalty Inclinations

3 Charts From Facebook Detail U.S. Travelers’ Loyalty Inclinations

Dan Peltier, Skift

Price and awards will always be a strong pull for getting travelers to join loyalty programs but Facebook IQ's data show that that's more true for some travelers than for others.

1 month ago

Hyatt Hotels Is Replacing Its Old Loyalty Program With a Brand New One

Hyatt Hotels Is Replacing Its Old Loyalty Program With a Brand New One

Deanna Ting, Skift

Everyone in the hotel space is taking a good, hard look at their loyalty programs for good reason, and Hyatt is no exception. It'll be interesting, however, to see if their strategy to appeal to the "sophisticated high-end traveler" delivers.

1 month ago

Here’s How to Redeem 2.5 Million Delta SkyMiles for Four Hours in a Private Jet

Here’s How to Redeem 2.5 Million Delta SkyMiles for Four Hours in a Private Jet

Bloomberg, Michael Sasso and Justin Bachman

This is a nice idea by Delta, and it's getting some big buzz. But let's be honest, passengers can probably find better uses for 2.5 million SkyMiles than redeeming them for four-ish hours on a smaller private jet.

1 month ago

Wyndham Expands Loyalty Program to Its Vacation Rentals and Timeshares

Wyndham Expands Loyalty Program to Its Vacation Rentals and Timeshares

Deanna Ting, Skift

This is a much smarter, more thought-out move on Wyndham Rewards' part, compared to its failed attempt to woo away Starwood Preferred Guest members a few weeks ago. Drawing on its parent company's strong portfolio of vacation rentals and timeshares gives Wyndham Rewards an edge in attracting travelers who desire a wider variety of accommodations when they travel.

1 month ago

Video: Points Guy and Airfarewatchdog Debate the State of Loyalty

Video: Points Guy and Airfarewatchdog Debate the State of Loyalty

Jason Clampet, Skift

When it comes to points Vs. price, the starting point is always who's the traveler and who's paying.

1 month ago

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Webinar Video: Driving Loyalty Through Richer Personalization

Webinar Video: Driving Loyalty Through Richer Personalization

Boxever + Skift

Learn how travel marketers are driving loyalty through customer experience and personalization with this video recap of our recent webinar with Boxever!

1 month ago

Starwood and Marriott Add Reciprocal Benefits to Credit Cards as Loyalty Programs Draw Closer

Starwood and Marriott Add Reciprocal Benefits to Credit Cards as Loyalty Programs Draw Closer

Grant Martin, Skift

Marriott and Starwood now allow members who use a co-branded credit card to earn bonus points when booking on the other carrier's hotels. It's a small perk, but it should be added incentive to booking within the network before wandering off to a third-party carrier.

2 months ago