Articles tagged “skift forum”

Skift Forum Europe: British Airways CEO on Remaking an Iconic Company

Skift Forum Europe: British Airways CEO on Remaking an Iconic Company

Brian Sumers, Skift

Alex Cruz said fixing British Airways would take several years. After three years on the job, he appears to be making progress. But there's more work ahead.

4 days ago

Skift Global Forum Preview: How American Airlines Is Reacting to Higher Fuel Prices

Skift Global Forum Preview: How American Airlines Is Reacting to Higher Fuel Prices

Brian Sumers, Skift

American has spent a fortune in the past five years trying to improve passenger experience and employee relations. The airline has made many strides, but it still has work to do on both accounts.

6 months ago

Skift Global Forum Preview: Why Ovation Is Embarking on a New Elite Luxury Brand

Skift Global Forum Preview: Why Ovation Is Embarking on a New Elite Luxury Brand

Sean O'Neill, Skift

Jack Ezon of Ovation’s leisure business is starting Embark, a luxury agency with an unusual business structure. In this Q&A, Ezon shares how agents can thrive in the digital era, the biggest problem facing the travel industry, and why he hires so many millennials.

6 months ago

Skift Global Forum Preview: How Puerto Rico Made Tragedy an Opportunity for Its Tourism

Skift Global Forum Preview: How Puerto Rico Made Tragedy an Opportunity for Its Tourism

Dan Peltier, Skift

While many headlines continue to depict Puerto Rico in tragic terms, and there certainly are plenty of areas that are still struggling, many hotels and restaurants are back on their feet and better than before Maria. The island's tourism industry is on its way to real change as it tries to put the hurricane behind it.

6 months ago

Skift Global Forum Preview: Why the Internet Didn’t Kill Off Travel Agents

Skift Global Forum Preview: Why the Internet Didn’t Kill Off Travel Agents

Patrick Whyte, Skift

The travel agent still exists for a reason. Despite having the option, plenty of people don't want to do it on their own, and are happy to get someone else to make plans — even if it costs more.

6 months ago

Skift Global Forum Preview: Giving Locals the Power to Be Storytellers

Skift Global Forum Preview: Giving Locals the Power to Be Storytellers

Dan Peltier, Skift

History is often written by the conquerors, as the saying goes. In tourism, stories of places are often told by companies that aren't considering some of the most important voices from locals. Baraka is bringing some of these voices out of the shadows.

7 months ago

Skift Global Forum Preview: How Studio 54 Shaped Ian Schrager’s Life in Hospitality

Skift Global Forum Preview: How Studio 54 Shaped Ian Schrager’s Life in Hospitality

Deanna Ting, Skift

Ian Schrager opens up about his history in hospitality, and there's more to come at Skift Global Forum in New York. Trust us — you don't want to miss this interview.

7 months ago

Video: Why AccorHotels CEO Wants Even More Brands

Video: Why AccorHotels CEO Wants Even More Brands

Sean O'Neill, Skift

"Anybody telling me you should be limiting the number of brands, I think it's bullshit," said AccorHotels CEO Sebastien Bazin at Skift Forum Europe. We wouldn't be surprised to see him expand the hotel giant's portfolio of brands to at least 40, up from today's 32.

9 months ago

Video: Booking CMO Says Brand Marketing Has Limits

Video: Booking CMO Says Brand Marketing Has Limits

Sean O'Neill, Skift

TV ads can be the hippest type of marketing. But the personal brand of Booking.com's chief marketing officer Pepijn Rijvers is tied up in a data-first approach that instead emphasizes paid ads in search engines.

9 months ago

Airbnb Won’t Launch Flights Anytime Soon

Airbnb Won’t Launch Flights Anytime Soon

Dennis Schaal, Skift

Can Airbnb become a superbrand of travel, as it has stated as a goal? Probably not without launching flights. On the other hand, Booking.com has done fairly well for itself without offering flights until now.

11 months ago

Expedia CEO Doesn’t Need Any Mergers But He’s Monitoring All Possibilities

Expedia CEO Doesn’t Need Any Mergers But He’s Monitoring All Possibilities

Andrew Sheivachman, Skift

Expedia Inc. might be quiet on the acquisition front as its new leadership settles in. But history shows the online travel giant will look to be opportunistic as its competition with the Priceline Group evolves.

1 year ago

Why René Redzepi Needed to Close the Original Noma

Why René Redzepi Needed to Close the Original Noma

Patrick Whyte, Skift

It's clear that Redzepi's stints in Japan, Australia, and Mexico have been crucial in helping him develop new ideas. The new Noma will be very different from the old one, but that's a good thing.

1 year ago