Articles tagged “experiences”

Credit Card Giant Chase Jumps Into Tours and Activities

Credit Card Giant Chase Jumps Into Tours and Activities

Dan Peltier, Skift

Tours and activities partnerships like the one between Atlas Obscura and Chase seem like a win-win. Card companies acquire knowledge about trends in the sector, and what travelers are demanding. Meanwhile, tour operators get access to loyal consumers willing to shell out for the trip of a lifetime.

2 weeks ago

Tours and Experiences: The Next Great Untapped Market in Online Travel

Tours and Experiences: The Next Great Untapped Market in Online Travel

Dan Peltier and Andrew Sheivachman , Skift

Vacationers want to experience something new and are tired of the same old tours and activities. While global tour operators are baking more customization into their products, digital distribution is changing the way local operators do business.

4 weeks ago

Viator’s Travel Agent Program Gets Mixed Reviews

Viator’s Travel Agent Program Gets Mixed Reviews

Paul Biasco, Skift

The market for off-the-beaten-path tours and experiences has been heating up this year with the emergence of Airbnb’s Experiences. TripAdvisor, which emphasizes on-the-beaten path offerings, is putting a huge effort into trying to stay on top. Its new travel agent program is part of that effort.

1 month ago

Skift Forum Preview: TripAdvisor CEO Shrugs Off Advertising Slump as a Blip

Skift Forum Preview: TripAdvisor CEO Shrugs Off Advertising Slump as a Blip

Dennis Schaal, Skift

Here's an unorthodox thought in business: TripAdvisor CEO Steve Kaufer knows that the company's value proposition for its customers can remain strong even when the financials face difficulties every once in a while. That's a truism that sometimes gets lost when pundits focus merely on stock price variations.

1 month ago

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Windstar Cruises Makes Experiential Luxury Travel a Core Focus

Windstar Cruises Makes Experiential Luxury Travel a Core Focus

Windstar Cruises + Skift

Luxury travelers today want experiences that are high-touch, authentic, and meaningful. Windstar Cruises, which offers guests the chance to immerse themselves in the Alaskan wilderness, is making experiences such as these a priority.

2 months ago

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New Skift Report: Balancing Purpose and Profit in the Travel Industry

New Skift Report: Balancing Purpose and Profit in the Travel Industry

Intrepid Travel + Skift

Many travel brands assume that a commitment to doing good means the bottom line will take a hit. But based on a growing amount of evidence, it’s simply not true. Companies like Intrepid Travel are discovering that purpose-driven business goals can help their organizations become more innovative, resilient, authentic, and profitable.

3 months ago

TripAdvisor CEO Doubles Estimate of Attractions Business to $2 Billion

TripAdvisor CEO Doubles Estimate of Attractions Business to $2 Billion

Dennis Schaal, Skift

The tours and activities sector is not hotels 2.0. It's a massive business opportunity, though. TripAdvisor CEO Stephen Kaufer estimated it will be about half the size of the hotel sector, with similar take rates. That's indeed very substantial.

5 months ago

Traveler Behavior Is Still the Biggest Impediment to TripAdvisor’s Tours and Activities Business

Traveler Behavior Is Still the Biggest Impediment to TripAdvisor’s Tours and Activities Business

Dennis Schaal, Skift

Should there be TripAdvisor booths at big tourist attractions in Paris, New York, Las Vegas and Rome? It might not be a bad idea to explore to attract the business of travelers who like to book attractions offline. Would it scale? Expedia does it, but the numbers crunchers would have to figure it all out.

5 months ago

The 5 Big Themes Driving Travel in 2018: Lessons From Skift Forum Europe

The 5 Big Themes Driving Travel in 2018: Lessons From Skift Forum Europe

Dennis Schaal, Deanna Ting and Patrick Whyte, Skift

There is no set formula on how to do it, but it's clear that the most progressive companies in travel are intent on reinventing their businesses, and value propositions. On the other hand, certain things that still work, like customer service and personalized hospitality, will survive the cut.

6 months ago

TripAdvisor Buys Tours and Activities Tech Provider Bokun as Connectivity Race Heats Up

TripAdvisor Buys Tours and Activities Tech Provider Bokun as Connectivity Race Heats Up

Dennis Schaal, Skift

We said there would be more consolidation in the tours and activities space, and the ink was hardly dry when TripAdvisor announced the acquisition of Bokun. This enables TripAdvisor to provide an end-to-end solution without having to rely on third party vendors to bring tours and activities suppliers on board.

6 months ago

TripAdvisor Attractions Unit Will Rebrand as Experiences

TripAdvisor Attractions Unit Will Rebrand as Experiences

Dennis Schaal, Skift

And the winner is ... "experiences." It's a trendy way these days to refer to what formerly were known as tours and activities or attractions. Following Airbnb and Booking.com, TripAdvisor's new business unit will be called TripAdvisor Experiences. Breathing is an experience and living is an experience. Does the name du jour really reflect tour and activities offerings?

6 months ago

Mr and Mrs Smith Joins Tours and Activities Rush With SideStory Acquisition

Mr and Mrs Smith Joins Tours and Activities Rush With SideStory Acquisition

Patrick Whyte, Skift

Trips, experiences, tours, activities – you call them what you like, travel brands want a bigger piece of the sector. For plenty of companies, it's no longer just about the flight or hotel.

6 months ago

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