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Articles tagged “chatbots”

Travel Technology

Google Maps Is the Potential Killer App In This Age of AI

"Conversational search is about to get wildly useful and cleverly orchestrated across maps, points of interest, personalization, geo-location and enriched content."

Rafat Ali | 1 year ago

Google Maps Is the Potential Killer App In This Age of AI

Travel Technology

Generative AI: An Overview of What’s Happening in Travel Right Now

Skift has been following the unfolding relationship between generative AI and the travel industry, but this is only the beginning.

Justin Dawes | 1 year ago

Generative AI: An Overview of What’s Happening in Travel Right Now

Online Travel

Expedia’s New AI-Powered Mobile Chatbot

Today’s edition of Skift’s daily podcast looks at Expedia’s AI chatbot, vacation competition for beaches, and Choice Hotels’ emissions reporting choices.

Rashaad Jorden | 1 year ago

Expedia’s New AI-Powered Mobile Chatbot

Tourism

Skift India Daily: Air India Turns to ChatGPT, Algorithmic Pricing for a Reboot

Can the new artificial intelligence software’s travel recommendations be taken as gospel? Perhaps yes, but for now, let’s leverage the power of the human instead of the alternate human.

Amrita Ghosh | 1 year ago

Skift India Daily: Air India Turns to ChatGPT, Algorithmic Pricing for a Reboot

News Blog

Google Releases Bard, the Generative AI Rival to ChatGPT

Google is starting to release the chatbot Bard, its rival to ChatGPT. Google made the announcement Tuesday morning in a blog post. Users in the U.S. and the U.K. can join a waitlist for access. The platform will be expanded to other countries and languages later.  Both platforms are powered by generative AI, a model…

Justin Dawes | 1 year ago

Startups

Patriot Family Homes Raises $60 Million for Short-Term Rentals in Underserved Areas

There is a reference to artificial intelligence by nearly all the startups listed. It is being used to strengthen the services for even the seemingly most basic types of consumer apps.

Justin Dawes | 1 year ago

Patriot Family Homes Raises $60 Million for Short-Term Rentals in Underserved Areas

Business Travel

Corp Travel Agencies Reboot Bots in Light of Labor Crisis

There’s a distinct whiff of nostalgia drifting through the swaying palm trees in San Diego, as corporate travel agencies plug chatbots at the Global Business Travel Association’s annual convention.

Matthew Parsons | 2 years ago

Corp Travel Agencies Reboot Bots in Light of Labor Crisis

Online Travel

WhatsApp Helps Brands Personalize Travel in India and Middle East

Looking to offer hassle-free and personalized experiences for customers, travel companies have integrated WhatsApp as an effective communications platform. But troubleshooting cannot always be left to bots. Brands also need human beings to chip in at critical moments.

Peden Doma Bhutia | 2 years ago

WhatsApp Helps Brands Personalize Travel in India and Middle East
Free Read

Online Travel

New Whitepaper: 5 Ways Travel Brands Can Manage Customer Engagement in Times of Crisis

The coronavirus pandemic has brought about unprecedented challenges to both travel providers and their customers. While policies and procedures are constantly in flux, there are some steps travel brands can take to clearly communicate with their customers on the right channels at the right time.

Bold360 + Skift | 4 years ago

New Whitepaper: 5 Ways Travel Brands Can Manage Customer Engagement in Times of Crisis

Tourism

IHG’s Asia Changes Show New Skills Required of Hotel Leaders

Roles are changing fast in the hotel industry. Some are gone, or going, like the chief marketing officer. Others require new skill sets. Even those at the top aren't spared. IHG's latest Asia changes remind us of this.

Raini Hamdi, Skift | 4 years ago

IHG’s Asia Changes Show New Skills Required of Hotel Leaders