Selene Brophy

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News Blog

Travel Agents Could Have a Say in New Rules For Air Travel Passenger

Travel agents could bring a real-world perspective to complex rules shaping the protection of air travel passengers, as part of a modernization proposal for the U.S. Department of Transportation’s (DOT) watchdog for aviation consumer protection. The Modernization Act (H.R. 3780) would see the Aviation Consumer Protection Advisory Committee (ACPAC) membership include a dedicated travel agency…

News Blog

Intrepid Travel’s ‘Planet-Friendly’ Ad Banned

The Advertising Standards Authority (ASA) has ordered Intrepid Travel to remove a misleading advert. While the Australian headquartered travel company is known for being transparent about its climate-conscious approach as a B-Corp company, the misstep points to the broader issue of how easily sustainability can lead to perceived greenwashing within the industry. The advert featured…

Tour Operators

GetYourGuide’s $194 Million Investment Raise Pushes it Towards $2 Billion Valuation

GetYourGuide has moved into the $1 billion+ funding league with its latest raise. This might seem high in the short term, but not if projections for growth in the experiences sector hold.

GetYourGuide’s $194 Million Investment Raise Pushes it Towards $2 Billion Valuation

Travel Agents

Travel Die Hards: Agents Continue to Adapt to Disruption

Managing complexity and adding a human touch has always been the strength of travel agents. They'll need to embrace that as they face the latest travel tech disruptions.

Travel Die Hards: Agents Continue to Adapt to Disruption

Tour Operators

Hotels.com’s Giant Hand-Painted Mural Points to a Return to the Billboard for Travel Brands

Consumers are inundated with advertising noise. As a result, travel brands are exploring alternatives to grab attention.

Hotels.com’s Giant Hand-Painted Mural Points to a Return to the Billboard for Travel Brands

News Blog

TUI’s Musement Doubles Experiences Bookings and Plans Expansion

TUI Musement continues to carve its place in the growth flywheel of parent company TUI Group, with the launch of its digital TUI experiences platforms to take the brand beyond Europe and into the world. Sebastian Ebel, chairman and CEO of TUI Group, said TUI's activities segment continues to support the group strategy of bringing new customers into the…

Tour Operators

TUI to Test Dynamic Pricing in the UK

TUI was doing "the connected trip" before Booking.com was born. But it needs to fine-tune its pricing and flexibility to stay competitive.

TUI to Test Dynamic Pricing in the UK

Business Travel

Navan Upgrades its AI Chatbot to Target Corporate Travel Cost-Saving

Conversational search is an exciting space in travel, even for the somewhat tedious side of travel and expenses management, which now sees the virtual assistant role extended into a data analyst. Navan is offering predictive travel budget solutions.

Navan Upgrades its AI Chatbot to Target Corporate Travel Cost-Saving

Online Travel

Rising Prices See Travelers Changing Summer Travel Plans: Survey 

Survey data for summer travel plans and bookings suggest the so-called revenge spending from savings during the pandemic might be waning, as consumers are less keen to indulge themselves with extravagant vacations.

Rising Prices See Travelers Changing Summer Travel Plans: Survey 

Luxury

Luxury Brands Bentley and Fabergé Dip Into Selling Travel

High-end brands are using travel experiences to foster loyalty with existing clientele or entice new customers. And they're going to great lengths and partnerships to meet these luxury travelers' aspirations.

Luxury Brands Bentley and Fabergé Dip Into Selling Travel