American Airlines News

American Air has become a model for how old companies can embrace new mediums to improve relations with its customers.

Business travelers who pay will continue to make out well as the major U.S. airlines come courting for their loyalty.

What is this world coming to when airline stocks are actually an attractive investment? The biggest airlines got a helluva lot bigger in 2014, setting the pace for growth among the largest publicly traded travel companies on the planet.

It’s the old story: Do you want it quickly or do you want it to be special?

Loyalty points are a currency that requires an expertise of a George Soros to take the best advantage of.

American has one other trump card that helps it compete while United and Delta scramble to pander to business class clients: The world's largest network of flights.

Airlines' huge followings are the source of monumental moves in social interactions and acquisitions.

We love the bold design thinking of the Air Lair 'This might just fly!' concept. But it could take a while for airlines to get over outdated 'class' thinking. Until then, it won't fly.

American's 24-hour approach to dealing with customer issues on Twitter has demonstrated that an airline can solve problems 140 characters at a time.