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American Airlines Vows to Rebound After Brutal Summer, Says CFO

American Airlines Vows to Rebound After Brutal Summer, Says CFO

Madhu Unnikrishnan, Skift

American Airlines had a tough summer, with labor issues and the grounding of its 24 Boeing 737 Max aircraft. But Chief Financial Officer Derek Kerr said at Skift Global Forum that these two areas are at the top of management's agenda for next year.

3 days ago

Tourism Is Up: So Why Is New York City’s Hotel Room Revenue Slumping?

Tourism Is Up: So Why Is New York City’s Hotel Room Revenue Slumping?

Danni Santana, Skift

With so many hotel rooms in the pipeline, a turnaround of slower revenue-per-room growth in New York City is not expected until after 2020. It's a classic supply-and-demand problem, making it a delicate balance to get pricing power back in a city where tourism remains hot.

4 weeks ago

Marriott, Hilton, Choice Hotels Refuse to Serve as Detention Centers in Trump-Backed Immigration Raids

Marriott, Hilton, Choice Hotels Refuse to Serve as Detention Centers in Trump-Backed Immigration Raids

Danni Santana, Skift

Want to talk about an easy public relations win? This is it. Hotel business and politics don't mix.

2 months ago

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The Evolution of a Destination: This Island Is Tapping History to Build a Better, Forward-Looking Tourism Industry

The Evolution of a Destination: This Island Is Tapping History to Build a Better, Forward-Looking Tourism Industry

Guam Visitors Bureau + Skift

With a rich history and a bright future, Guam is stepping up its efforts to appeal to a new generation of travelers by celebrating the past and embracing the way consumers travel now. A first of its kind travel industry summit this August should help foster innovation, too.

2 months ago

A Consolidated Biz Travel Market Could Mean More Personalized Booking

A Consolidated Biz Travel Market Could Mean More Personalized Booking

Isaac Carey, Skift

Watching how adoption of new distribution technology plays out in this early stage can give us a look into what to expect in the future. Especially if direct distribution ever moves into other areas of travel booking, like hotels.

2 months ago

United Airlines Drops Continental From Parent’s Name

United Airlines Drops Continental From Parent’s Name

Justin Bachman, Bloomberg

It took nine years but it looks like the marriage is now long-forgotten — officially. By dumping Continental from the parent company name, United Airlines is moving on.

3 months ago

Booking Management Shakeup Leaves Gillian Tans Out as CEO of Flagship Unit

Booking Management Shakeup Leaves Gillian Tans Out as CEO of Flagship Unit

Dennis Schaal, Skift

There's little doubt that Tans' abrupt departure, without any transition time, points to conflicts within Booking Holdings over the company's strategic direction.

3 months ago

Hyatt’s Two Roads Hospitality Acquisition Drives Larger Loyalty Play

Hyatt’s Two Roads Hospitality Acquisition Drives Larger Loyalty Play

Danni Santana, Skift

Hyatt keeps packing on the partnerships to please reward members, which is probably the smart play for the time being. Creating alliances with hoteliers is a faster solution than building a slew of new properties in new markets from scratch.

3 months ago

The Man Who Puts the Sparkle in the Baccarat Hotel

The Man Who Puts the Sparkle in the Baccarat Hotel

Laura Powell, Skift

When your brand is all about high-quality, custom-crafted crystal, you'd better be sure that the message shines throughout any product extensions. To uphold and safeguard Baccarat's identity, enter the glass attendant.

4 months ago

A First Look Inside Disney’s New Star Wars Attraction

A First Look Inside Disney’s New Star Wars Attraction

Jonathan Landrum Jr., Associated Press

Disney is letting the park speak for itself. Star Wars fans will enjoy riding the Millennium Falcon and eating food featured in the series.

4 months ago

Why U.S. Tourism Marketing Is Political and 7 Other Tourism Trends This Week

Why U.S. Tourism Marketing Is Political and 7 Other Tourism Trends This Week

Isaac Carey, Skift

This week in tourism, U.S. officials are increasingly skeptical of government-funded tourism bureaus and Peak DMC discusses the challenges of working in a sector with few women. Plus, we delve into some key tips for responsible travel.

5 months ago

Hotels’ Problem With Plastics and 14 Other Hospitality Trends This Week

Hotels’ Problem With Plastics and 14 Other Hospitality Trends This Week

Isaac Carey, Skift

This week in hospitality, check out our deep-dive into hotels' reliance on cheap, often single-use plastic. Plus, Marriott moves forward with homesharing, while Hyatt acknowledges that homesharing isn't right for its business model at this time.

5 months ago