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When things go wrong with travel, AI agents are getting better than humans at making them right. ASAPP's case studies are evidence of the business upsides with increased cost savings and decreased errors.

The asset-light model has been good for operators and their shareholders. The pressure it creates for the owners who carry the assets is only now being openly discussed — and the operators best placed to respond are the ones who have stood on both sides of that equation.

Allianz Partners' Vinay Surana rejected the framing that dominated earlier sessions, namely that brands should fight to “own” the customer relationship.

The hospitality industry has long been debating the causes of India’s poor talent retention. Marriott claims the solution lies with the companies.

Africa’s tourism growth challenge isn’t demand — it’s execution: scaling reliable operations, mid-market infrastructure, and globally exportable talent to turn world-class assets into sustainable volume growth.

American Airlines’ rapidly evolving fleet is reshaping its long-haul ambitions, strengthening its position at DFW, and setting it up for a major global moment during the 2026 FIFA World Cup. It’s a reminder of how network strategy, when combined with the right aircraft and rising premium demand, can unlock entirely new opportunities for growth.

Big news for aviation leaders, travel innovators, and anyone who thrives on runway-level excitement: a fresh wave of powerhouse speakers has just joined the Skift Aviation Forum 2025 lineup.

Travelers demand experiences more than ever before, and Berlin-based online travel agency GetYourGuide is cashing in.

The U.S. hospitality industry can only be rebuilt by shifting away from outdated models and brand-driven loyalty toward a culture of emotional intelligence, purpose, and people-first leadership.

With more sargassum expected through the summer and in the future, both travelers and the hospitality industry are adapting but long-term solutions may require broader environmental and policy action.