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Park Hyatt Tokyo Focuses on Being Egalitarian Ahead of Olympics Spotlight

Colin Nagy, Skift

Empathy. When was the last time you heard a hotel executive talk about that? General manager Hervé Mazella shares his views on service, what makes the Park Hyatt Tokyo unique, and what he has learned from the Japanese approach to hospitality.

1 day ago

TUI Group Buys Musement as Tours and Activities Sector Stays Hot for Deals

Dan Peltier, Skift

The global heat map for tours and activities continues to burn bright this year as big players like TUI scoop up small players like Musement for back-end technology that will help them get more personalized products to travelers.

2 weeks ago

What Online Travel Can Learn From India and Latin America: New Skift Research

Seth Borko, Skift Research

Emerging markets will shape the future of the travel industry but each region requires a unique strategy. MakeMyTrip and Despegar, online travel leaders in India and Latin America, provide distinct insights into how to succeed their respective home markets.

2 weeks ago

Skift Selected to LinkedIn’s 2018 Top Startups List

Rafat Ali, Skift

To be recognized as one of the most aspirational places to work, not just in travel, not just in media, but across all sectors, is a recognition that is a reflection of all the hard work all of us Skifters have put into building what we have created today. And so much more to come in 2019!

3 weeks ago

Travel CEOs to Meet for First Time With Trump at White House

Tom Lowry, Skift

The travel industry at long last gets an audience with Donald Trump. Let's hope it results in more than just a perfunctory, handshake photo-op.

3 weeks ago

Autogrill Designs Roadside Eating With Civility

Rachel Sugar, Skift

For 70 years, Autogrill has been keeping its menu and its business model fresh. Not easy when you sit along the world's busiest highways. The Italy-based chain is one of the subjects in Skift’s recent sixth anniversary book, For the Long Haul, Lessons on Business Longevity, whose chapters we are excerpting for you here.

1 month ago

Skift Global Forum Is Just One Month Away

Rafat Ali, Skift

This is it — the one month countdown to the biggest gathering of the brightest minds in travel. Are you going to be a part of it?

1 month ago

Air Canada Wins Takeover Battle With $345 Million Bid for Loyalty Program Aeroplan

Natalie Wong andScott Deveau, Bloomberg

It took some takeover gamesmanship but Air Canada has Aeroplan back in its fold. It looks like a higher bid for the loyalty program was still a cheaper prospect than for the carrier to do it on its own.

1 month ago

Check Out the Companies Attending Skift Global Forum

Rafat Ali, Skift

You know the Skift Global Forum speaker lineup is stacked, but have you seen the list of companies attending? Now you can check who's coming and make sure to join them by registering today!

1 month ago

Just Announced: Skift Global Forum Opening Event Venue

Rafat Ali, Skift

We're looking forward to a lively, casual night of networking on September 26th to kick off Skift Global Forum. Want to join in on the fun? Register today!

1 month ago

Hilton’s Timeshare Business Fires a Top Exec for ‘Behavior’ Issue

Peter Jeffrey, Bloomberg

We are certain to learn more details about why Hilton Grand Vacations fired its chief financial officer. Will other heads roll, too?

1 month ago

Meet the Speakers of Skift Global Forum 2018

Rafat Ali, Skift

I'm thrilled to reveal the complete list of Skift Global Forum 2018 speakers. These all-star CEOs and executives have made various impacts on the travel industry, and I can't wait to speak with them onstage. Will you be in the audience?

2 months ago