The digital transformation of hospitality and travel is underway, and it mirrors the changes most brands and consumers now see across the broader business ecosystem.
These are the digital trends we were talking about this week.
TripAdvisor took a beating in the second quarter, but its growing tours and activities sector is showing strength as the company tries to become all things to all travelers.
"Platform" companies like Airbnb, Amazon and Uber have reinvented their respective industries by seamlessly linking together all aspects of their operations and customer experience into a single system. The lessons from this model are especially relevant in the hotel industry, where a more holistic approach can work wonders for guest satisfaction, property efficiency and revenue.
Southwest has rarely followed the U.S. airline pack, and historically its actions have generated high returns for investors. But could this time be different?
Last-minute Airbnb bookings are not impossible. You just need to know how to navigate the system.
American is getting even better at wringing revenue out of its customers.
While we’re off celebrating the Fourth of July, here are 4 FREE Trends Reports and a brand new Data Deck to get you through the day
It is a war zone in tours and activities this week as all of the platform players are scrambling to pick up the pieces of Zerve.
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