Joyce Manalo

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Media and PR

5 Travel Brands Winning on Social Media for the Week Ending July 11, 2014

Find new ways to engage with your brand's audience like they are community members not just fans.

5 Travel Brands Winning on Social Media for the Week Ending July 11, 2014

Media and PR

Behind Starwood’s Social Customer Service Victories on Twitter

The response time to tweets is a function of the effort it takes to prioritize and personalize.

Behind Starwood’s Social Customer Service Victories on Twitter

Airlines

How 3 Airports With Great Shopping Increase Their Reach With Facebook

Travelers need to be better informed about how they can advantage of shopping at airport terminals.

How 3 Airports With Great Shopping Increase Their Reach With Facebook

Media and PR

How America’s State Tourism Boards Compete on Social Media

Are visual-based social media platforms being leveraged enough by U.S. destination marketing organizations? We think they could do better.

How America’s State Tourism Boards Compete on Social Media

Media and PR

Top 10 Most Popular Travel Brands on YouTube in June

At this point, vacationers have already made their holiday plans. It's good timing to publish videos that entertain as opposed to ones that promote.

Top 10 Most Popular Travel Brands on YouTube in June

Media and PR

5 Travel Brands Winning on Social Media for the Week Ending June 27, 2014

Make your social media campaigns count by integrating your creative assets across relevant platforms and rewarding your fans with interactions filled with enthusiasm.

5 Travel Brands Winning on Social Media for the Week Ending June 27, 2014

Media and PR

How the Busiest Airlines at Charles de Gaulle Airport Used Twitter During the Strike

In times of anticipated crisis, man your Twitter stations. Provide up-to-date information, genuine sympathy and additional assistance.

How the Busiest Airlines at Charles de Gaulle Airport Used Twitter During the Strike

Online Travel

How the Top 5 Online Booking Sites Compete on Mobile

Layering nearby capabilities and restaurant reviews on top of hotel and flight reservations are a power play in popularizing mobile app usage.

How the Top 5 Online Booking Sites Compete on Mobile

Media and PR

5 Travel Brands Winning on Social Media for the Week Ending June 20, 2014

Expect to see more content focusing on America and Europe in the upcoming months.

5 Travel Brands Winning on Social Media for the Week Ending June 20, 2014

Media and PR

Brands Target LGBT Travelers on YouTube

A little humor and pride goes a long way with the growing demographic of LGBT travelers.

Brands Target LGBT Travelers on YouTube