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Travel Agents

Business Travel

Interview: CLIA’s Acting CEO on Why Travel Agents Matter to Cruisers

If the cruise industry truly wants to speak with one voice, the Cruise Lines International Association needs to hire a CEO who will stick around.

Interview: CLIA’s Acting CEO on Why Travel Agents Matter to Cruisers

Travel Agents

Brick and Mortar Travel Agents Are Still Important Says Flight Centre’s President

Flight Centre Travel Group's global scale and multitude of brands have made it easier to experiment on the longevity of its Liberty Travel leisure agency locations in big cities.

Brick and Mortar Travel Agents Are Still Important Says Flight Centre’s President

Business Travel

The Travel Manager Priority That Business Travelers Will Endorse

Business travelers and travel managers each have their own priorities, but everyone agrees that the travel experience itself could use improvement.

The Travel Manager Priority That Business Travelers Will Endorse

Travel Agents

How Travel Agents Tried to Get Back on Track in 2015

Travel agents showed some resiliency in 2015. They need to work on becoming a whole lot more visible, and useful, to consumers in 2016.

How Travel Agents Tried to Get Back on Track in 2015

Business Travel

Kayak to Launch New Text-Based Travel Service

Paul English of Lola Travel wants to address some of the shortcomings, including the lack of human intervention in trip-planning, that were never addressed during his tenure at digital-only Kayak. Perhaps Kayak's new text-based travel service will fill some gaps -- if they really exist, that is -- as well.

Kayak to Launch New Text-Based Travel Service

Business Travel

Video: What Happens When Corporate Travel Learns From Leisure

Like nearly every other field, consumer behaviors in travel are shaping how corporations manage their behavior at work as well.

Video: What Happens When Corporate Travel Learns From Leisure

Business Travel

Travel Agents Continue to See Dip in Paris Travel After Attacks

While some travel agency clients are concerned about safety following the Paris attacks, most travelers are unfazed and will travel to France as usual.

Travel Agents Continue to See Dip in Paris Travel After Attacks

Business Travel

Travel Agents Fought Back – 25 Moments in 2015

25 Moments that Mattered in 2015: To make our selection of 25 moments, we thought back to the stories that drove reader engagement and sparked discussion among both travel experts and the general public. Some stories were quick blips that represented bigger things while others were narratives that built slowly through out the year. Each one, though, spoke to where we are right now when it comes to the big business of global travel.

Travel Agents Fought Back – 25 Moments in 2015

Business Travel

Video: The Travel Agent of the Future Is Nothing Like the One of the Past

Every industry changes, including travel agents.

Video: The Travel Agent of the Future Is Nothing Like the One of the Past

Online Travel

RentalsCombined Integrates Live Travel Agents With Property Listings

The idea of integrating service-fee loving travel agents into traveler apps is at least 15 years old, if not older. Still, assuming it solves a real problem for do-it-yourself travel bookers or a hefty segment of them, there is lots of room for improvement and innovation.

RentalsCombined Integrates Live Travel Agents With Property Listings