Corporate Travel CEO Series: The Brewing Conflict Between Hotels and Travel Managers


Skift Take

A more honest accounting of how hotels manipulate their room rates to create more revenue helps both consumers and corporate travel managers make smarter travel decisions.

We recently launched our weekly Corporate Travel Innovation Report, a newsletter focused on the future of corporate travel, the big fault lines of disruption for the travel managers and buyers, the innovators emerging from the sector, and the changing business traveler habits that are upending how corporate travel is packaged, bought and sold. As part of our increased attention to corporate travel, we're sitting down with a handful of industry leaders for our new Corporate Travel CEO Listening Series to discover what the people at the top are concerned with now and where they are looking for inspiration. Booking a hotel room is ostensibly a simple task. Whether buying directly online, through a booking site, over the phone, or through a travel agent, consumers and business travelers are usually just happy to find a low rate. Hotels, however, are constantly adjusting room rates in order to create more revenue. This can happen several times a day, or even several times an h