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United Airlines News

The latest news and analysis of United Airlines, including breaking news, executive interviews, earnings coverage, and analysis of its competitors.

Airlines

No one will be happy about United’s new plan to shrink seat size

Thin padding and less arm room will soon compete with leg room to top passengers' list of flight grievances as United introduces slimmer seats designed to squeeze 6 additional passengers onboard.

Hugo Martin, Los Angeles Times | 12 years ago

Airlines

United Airlines joins three other airlines in support of sustainable biofuels

This group of airlines is working towards the commercialization of aviation biofuels, which reduce greenhouse gas emissions by 10%, but it will need government support to offset costs of this expensive alternative.

Skift | 12 years ago

Airlines

Three United flights turn around after takeoff this weekend due to safety issues

There was no specific airport, jet model, or malfunction behind each of the turnarounds so United has its work cut out to convince passengers it has maintenance issues under control.

Jane Sutton and Eric Beech, Reuters | 12 years ago

Airlines

More outsourcing from United Airlines: This time it’s pets

What United saves on outsourcing service to third-parties will likely need to be spent on a PR blitz this month. First they lose a child, then they deliver a near-death dog.

Carol Christian, Houston Chronicle | 12 years ago

Airlines

What adults can learn about unaccompanied minors from United Airlines’ blundering

Southwest stands out from its competitors for not off-loading the responsibility of watching after minors to third-party contractors.

Samantha Bomkamp, Associated Press | 12 years ago

Airlines

United viral criticism builds after news spreads of an ignored unaccompanied minor

This highlights problems in United's unaccompanied minor services and the efficiency of their customer service; however, it also gives the airline a chance to shine if it steps up with a stellar response and service improvements.

Skift | 12 years ago

Airlines

United apologized in advance of DOT report, but sorry doesn’t make flights arrive on time

United Airlines has a gargantuan task ahead of it if the airline is to get its house back in order from a customer-service standpoint.

Dennis Schaal, Skift | 12 years ago

United apologized in advance of DOT report, but sorry doesn’t make flights arrive on time

Airlines

Continental and United pilots are just a few steps away from erasing the line that separates them

US Airways and American take heed: after two years of negotiations, the 12,000 pilots are the first labor group of the merged United line to agree in principle to a new contract.

Kiah Collier, Houston Chronicle | 12 years ago

Airlines

That’ll bet $10 more dollars: United raises fares for second week in a row

Considering ow variable the cost of a ticket can be, $5 or $10 bumps largely go unnoticed by flyers once the headlines have disappeared.

Associated Press | 12 years ago

Airlines

SkiftAds: United’s new TV campaign in support of USA Olympics team

United new ad campaign for Team USA, plain vanilla as ever.

Skift | 12 years ago