Articles tagged “united airlines”

United Generates More Ancillary Revenue Than Any Other Airline

On short-haul flights, airlines have just about levied all the fees they can. But fees are just starting to creep in on long-haul flights. Expect that trend to continue in the next few years.

1 week ago

United’s New President Shows Why Airlines Hire Insiders as Senior Executives

Airlines prefer not to take risks with most of their senior hires, which makes sense, because the industry is more complicated than most.

4 weeks ago

United CEO on First Year in Charge: ‘We Need to Treat People Better’

Munoz still has the goodwill of industry observers, but he's going to need to make an impact on consumer-friendly metrics like on-time arrivals as well as market-friendly ones like earnings to turn the goodwill into longer-term success.

4 weeks ago

U.S. Airline Pilots Face Ever-Present Random Testing for Alcohol

Pilots rarely fly under the influence of alcohol, but when they do, it often makes the news. That makes these incidents seem more common than they are.

4 weeks ago

United Poaches American Airlines President Scott Kirby

Scott Kirby, known for his strong financial acumen, could be the savior United's investors have been seeking.

4 weeks ago

U.S. Government Fines Airlines for Not Disclosing Bumping Compensation

Airlines prefer to keep the compensation rules murky. It helps them wheel and deal at the departure gate when necessary.

1 month ago

The State of Airline Upgrades for the Big 3 U.S. Carriers

Consistently getting upgrades requires cold-hard cash and the loyalty that brings from the airlines.

1 month ago

Kinder, Gentler Airlines Bring Back Free Snacks and Entertainment

When it comes to onboard perks, little things mean a lot. Free snacks -- and perish the thought, free meals -- plus in-flight entertainment without charge will go a long way toward engendering loyalty from passengers at the back of the plane. Smart moves by the airlines involved.

1 month ago

United Airlines CEO Shakes Up Executive Ranks Amid Investor Pressure for Change

United has a long way to go to catch up with U.S. legacy airline peers such as Delta. Munoz is under pressure from investors and likely his newly constituted board to make things happen -- fast.

1 month ago

American Airlines Is Struggling With On-Time Performance

Airlines like to strike a delicate balance with on-time performance. They want to be reliable, but they don't necessarily want sky-high on-time rates. An always-punctual operation is expensive.

1 month ago

Domestic In-Flight Entertainment Is Now Free on American, Delta and United

With American Airlines capitulating, in-flight entertainment on all three legacy carriers is now completely free. The next phase of competition will likely revolve around the quality of that content with each airline trying to out-do the other.

1 month ago

United Flight Attendants (Finally) Have First Post-Merger Contract

It was a squeaker — only 53 percent of voters approved the contract — but it passed, which is all that matters. This will help United operate much more efficiently.

2 months ago