Articles tagged “united airlines”

Tomato Juice Is Back on United Airlines Flights, But It’s Still Not Popular

Tomato Juice Is Back on United Airlines Flights, But It’s Still Not Popular

Brian Sumers, Skift

In May, United removed tomato juice because few passengers drink it. Afterward, though, United got another lesson in the power of social media. Many folks complained, and so tomato juice has returned. The funny thing is, United's customers still aren't asking for it. But at least it's there.

5 days ago

Why the Threat of U.S. Airline Strikes Might Be a Thing of the Past

Why the Threat of U.S. Airline Strikes Might Be a Thing of the Past

Justin Bachman and Mary Schlangenstein, Bloomberg

The U.S. aviation landscape has changed a lot over the last decade with a series of mergers cutting the number of carriers. Not only has this shored up their financials, but it has also made strike action less likely. A good thing for management maybe but not so good for employees looking for a better deal.

2 weeks ago

United’s New Loyalty Boss Confirms Focus on Demand, Not Miles, Is Here to Stay

United’s New Loyalty Boss Confirms Focus on Demand, Not Miles, Is Here to Stay

Grant Martin, Skift

United's new vice president of loyalty is putting his weight behind a new credit card and a handful of other initiatives at the airline. It will be interesting to see how those goals mesh with a weary base of MileagePlus members and a management team eager to turn profit and save cash.

2 weeks ago

United Loyalty Boss Luc Bondar Relaunches Explorer Card to Compete With Premier Rivals

United Loyalty Boss Luc Bondar Relaunches Explorer Card to Compete With Premier Rivals

Grant Martin, Skift

United's new vice president of loyalty wants to bring more value to MileagePlus customers across a wider spectrum of travelers. He's starting that process by spearheading an overhaul of the company's co-branded credit card.

3 weeks ago

Do Airlines Overpromise With In-Flight Wi-Fi?

Do Airlines Overpromise With In-Flight Wi-Fi?

Brian Sumers, Skift

Travelers board an airplane and expect the Wi-Fi, which is often expensive, to work as it does at home. But it's not as good as at home, and it may never be. Should airlines do a better job of communicating that to customers?

3 weeks ago

Skift Tech Forum Preview: United’s Chief Digital Exec on Fixing In-Flight Wi-Fi

Skift Tech Forum Preview: United’s Chief Digital Exec on Fixing In-Flight Wi-Fi

Brian Sumers, Skift

You probably can't blame airlines for delivering a poor in-flight Wi-Fi experience. As United's chief digital officer Linda Jojo says, it's likely impossible for any provider to give passengers a consistent ground-like experience. People forget sometimes they're traveling more than 500 miles at hour, at more than 30,000 feet.

3 weeks ago

United Airlines CEO on Dropping NRA Discount: ‘It Was Personal’

United Airlines CEO on Dropping NRA Discount: ‘It Was Personal’

Julie Johnsson, Bloomberg

It's so rare that any big corporation takes a stance that might anger a slice of consumers. United Airlines CEO Oscar Munoz should be commended for following his conscience.

4 weeks ago

United Board Prepares to Make a Number of Big Decisions

United Board Prepares to Make a Number of Big Decisions

Julie Johnsson and Mary Schlangenstein , Bloomberg

There're plenty of things on the United board's to-do list. Aside from a number of key appointments, the most pressing is a decision on which aircraft to order. The chosen planes will set the tone for the company's fleet development over the coming years.

4 weeks ago

Another Top United Executive Departs as CFO Abruptly Resigns

Another Top United Executive Departs as CFO Abruptly Resigns

Brian Sumers, Skift

Andrew Levy came into United with so much promise, but it doesn't sound like it worked out. That's too bad, but we expect Levy will land somewhere else.

1 month ago

Straighten Up and Fly Right, United to Flight Attendants on Sloppy Grooming

Straighten Up and Fly Right, United to Flight Attendants on Sloppy Grooming

Brian Sumers, Skift

United Airlines is never going to control how its flight attendants look in the same way as airlines in other countries. That's OK. There's no reason flight attendants all must look the same. But it's probably a good thing United is asking some outliers to clean up their approach.

1 month ago

American Invests in Catering at Lounges as United Scales Back

American Invests in Catering at Lounges as United Scales Back

Grant Martin, Skift

New, heartier options are coming to American's airport lounges while at United, in-flight meal service is being reduced.

1 month ago

U.S. Should Seek an Open Skies Agreement With China — Before It’s Too Late

U.S. Should Seek an Open Skies Agreement With China — Before It’s Too Late

Adam Minter, Bloomberg

The balance of power in the aviation world is starting to swing eastward. An open skies agreement between China and the U.S. would be great for the likes of Delta and United but it needs political will on both sides to succeed — something that seems pretty unlikely at the moment.

1 month ago