Articles tagged “united airlines”

United Signals It Wants a Better Deal with Reservation Middlemen

United Signals It Wants a Better Deal with Reservation Middlemen

Sean O'Neill, Skift

If United were Facebook friends with reservation systems like Sabre and Amadeus, it would have just changed its relationship status from "friends" to "It's complicated." New President Scott Kirby is worried how those companies will display its new basic economy product to travel agents and (indirectly) to ticket buyers.

2 hours ago

United’s Chief Commercial Officer Leaves After Five Months on the Job

United’s Chief Commercial Officer Leaves After Five Months on the Job

Brian Sumers, Skift

Haywood was a big hire for United several months ago, but apparently it did not work out. That's OK, as President Scott Kirby should continue to do a fine job running the airline's commercial team.

20 hours ago

American’s Cheapest Fares Soon Won’t Include Access to Overhead Bins

American’s Cheapest Fares Soon Won’t Include Access to Overhead Bins

Brian Sumers, Skift

As happened with United, this story will probably go viral, and consumer groups will whine about not having access to bin space. But remember, the market has spoken: Frontier and Spirit charge for bin space, and yet passengers fly them. Why should American and United not sell similar products?

2 days ago

U.S. Flight Cancellations and Lost Bags Reach Historic Low

U.S. Flight Cancellations and Lost Bags Reach Historic Low

Brian Sumers, Skift

People love to hate airlines. But U.S. carriers have gotten a lot more reliable in the past two years, and that's definitely good for passengers.

2 days ago

United Still Lags Delta But Has Big Hopes of Closing the Margin Gap

United Still Lags Delta But Has Big Hopes of Closing the Margin Gap

Brian Sumers, Skift

In the previous Jeff Smisek reign, United fell far behind some of its competitors in profitability. But that's beginning to change — slowly.

3 days ago

United Bolsters Reliability Guarantee to Its Corporate Travel Customers

United Bolsters Reliability Guarantee to Its Corporate Travel Customers

Brian Sumers, Skift

These operational guarantee programs are not as generous as airlines would like people to believe, but they're better than nothing. It's a good thing United and Delta are focusing on on-time arrivals and mishandled baggage rates.

3 days ago

United Airlines Is Getting Rid of Some Executives to Save Money and Improve Performance

United Airlines Is Getting Rid of Some Executives to Save Money and Improve Performance

Michael Sasso, Bloomberg

Clearing out a few executives also puts United in a better position when it comes time to negotiate with other employees.

5 days ago

U.S. DOT Won’t Bring Anti-Trust Suit Against Airlines

U.S. DOT Won’t Bring Anti-Trust Suit Against Airlines

David Koenig and Eric Tucker, Associated Press

It was hard to make a compelling case for collusion and how it was hurting consumers during this period of cheaper airfares. If prices go up, tough, we may see this case revisited, no matter who's in charge.

6 days ago

Five of the Most Creative Airline Patents from 2016

Five of the Most Creative Airline Patents from 2016

Brian Sumers, Skift

Who says airlines and suppliers can't innovative? Every year, they file for many unusual patents to protect their intellectual property. The problem? Most of the ideas never hit the market.

3 weeks ago

Regulators: U.S. Airlines Did Not Gouge Consumers After 2015 Amtrak Crash

Regulators: U.S. Airlines Did Not Gouge Consumers After 2015 Amtrak Crash

Mary Schlangenstein, Bloomberg

This was an odd investigation. Airlines price tickets based on demand, so it makes sense prices would go up if more passengers sought to buy flights. That's not gouging. It's business.

1 month ago

Star Alliance CEO Interview: Member Airlines Don’t Strive For ‘Homogeneous’ Service

Star Alliance CEO Interview: Member Airlines Don’t Strive For ‘Homogeneous’ Service

Brian Sumers, Skift

For the past five years, Mark Schwab has tried to manage a complex alliance of nearly 30 airlines. Given the number of differing opinions involved, Schwab has had one of the more difficult jobs in the airline industry.

1 month ago

United Opens First Polaris Lounge as Part of Its Business Class Overhaul

United Opens First Polaris Lounge as Part of Its Business Class Overhaul

Grant Martin, Skift

United's highest-paying customers have a new place to call home at Chicago O'Hare. The Polaris lounge opened late last week and will be followed with similar properties across the globe through 2018.

2 months ago