Articles tagged “united airlines”

United CEO Oscar Munoz Will Not Automatically Become Board Chair in 2018

United CEO Oscar Munoz Will Not Automatically Become Board Chair in 2018

Brian Sumers, Skift

It's easy to blame this on the incident last week in Chicago. And perhaps the two things are related. But it's not a big surprise Munoz will not become board chair next year. He had a heart transplant last year, and he has been reducing his role over time.

2 days ago

United Airlines President: Leaving New York’s JFK ‘Was the Wrong Decision’

United Airlines President: Leaving New York’s JFK ‘Was the Wrong Decision’

Brian Sumers, Skift

Is there a more honest airline executive than United's Scott Kirby? Probably not. But that's a good thing. United's 2015 decision to leave New York JFK was a head-scratcher, and it's nice to see new management calling it a mistake.

2 days ago

The Airline Business Is So Good U.S. Carriers Are Dropping NFL Charter Flights

The Airline Business Is So Good U.S. Carriers Are Dropping NFL Charter Flights

Barry Wilner, Associated Press

Business is strong now for U.S. airlines, and it's possible they have more profitable opportunities than flying NFL teams. The NFL is not the first sports enterprise to run into the trouble. The NCAA has also been having trouble finding charters for basketball teams.

4 days ago

Opinion: What We Hate About Airlines Actually Keeps Fares Low

Opinion: What We Hate About Airlines Actually Keeps Fares Low

Bloomberg, Megan McArdle

This column makes excellent points. Airlines overbook flights because the strategy allows them to maximize revenue from each flight. That's good for investors, yes. But it also, over time, leads to lower ticket prices. In short — passengers benefit from overbooking and other policies that seem to hurt travelers, even they do not know it.

5 days ago

United President: It’s Too Early to Know if Any Customers Are Boycotting Airline

United President: It’s Too Early to Know if Any Customers Are Boycotting Airline

Brian Sumers, Skift

United says it does not yet know if business was hurt by last week's bumping drama in Chicago. It's possible that the airline lost some customers on the margins, but United will be fine long-term. If the price is right, passengers will be back.

5 days ago

United Airlines’ First Quarter Earnings Beat Forecasts

United Airlines’ First Quarter Earnings Beat Forecasts

Associated Press

While it's too soon to see any fall out from its passenger-dragging incident, tomorrow's earnings call will likely reveal more.

6 days ago

Airline Overbooking and No-Shows Are a Long-Standing Industry Tradition

Airline Overbooking and No-Shows Are a Long-Standing Industry Tradition

Stephen Mihm, Bloomberg

From the airlines' perspective, there are merits to overbooking flights but passengers don't want those policies to inconvenience them. For that to happen, airlines need to up the ante on incentives.

1 week ago

United to Compensate All Passengers on Flight That Stirred Controversy

United to Compensate All Passengers on Flight That Stirred Controversy

Michael Sasso, Bloomberg

Compensating all 70 passengers on the flight that Dr. Dao was bumped from is a small gesture from United. It might serve the airline well to reform its contractual relationship with customers and to establish a passengers' rights commitment.

2 weeks ago

United Airlines CEO Makes Promises as Apology Tour Hits Good Morning America

United Airlines CEO Makes Promises as Apology Tour Hits Good Morning America

Dan Peltier, Skift

From a public relations perspective, United CEO Munoz had to get out there on TV so the public could view his remorse. Written statements wouldn't suffice. He's now saying a lot of the right things.

2 weeks ago

United’s Growing Problem as Told in 3 Statements by Its CEO

United’s Growing Problem as Told in 3 Statements by Its CEO

Associated Press

In case you're wondering, the third statement should have been the first and only statement.

2 weeks ago

United’s Public Relations Nightmare Has Spread to China

United’s Public Relations Nightmare Has Spread to China

Mathew Brown, Associated Press

Everything about this entire situation has been terrible, and the fact that the man dragged out of the plane was of Asian descent has rightly not gone unnoticed. United has a lot of damage control to do when it comes to one of its biggest markets: China, where United claims to have one of the largest networks for a U.S. carrier.

2 weeks ago

Delta Air Lines Wins Crystal Cabin Award for Best International Business Class Design

Delta Air Lines Wins Crystal Cabin Award for Best International Business Class Design

Grant Martin, Skift

The to-be-delivered Delta One cabin eked out a victory over United's Polaris product in this year's crystal cabin awards. United's team must be fuming.

2 weeks ago