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Travel Advisor Coverage

Business Travel

Travel Agency Social Hubs Invite Passersby to Join the Party

Storefront travel agencies may be fewer in number these days, but some are finding success by reinventing themselves as social hubs for their local communities. With imaginative decor and amenities, these agencies are drawing in customers who had previously been unaware of the value of using a travel advisor.

Travel Agency Social Hubs Invite Passersby to Join the Party

Business Travel

Storefront Travel Agencies Get Reimagined as Social Hubs

Travel agencies are thriving by replacing offices with lounges, complete with drinks and parties. By setting up shopfronts on busy streets, they’re also convincing travelers that they still exist.

Storefront Travel Agencies Get Reimagined as Social Hubs

Business Travel

Can Travel Advisors Be a Secret Weapon in Quest for Sustainable Tourism?

By guiding clients toward responsible choices in how and where they travel, travel advisors can play a key part in promoting sustainable tourism. Not only do local communities benefit, but visitors come away with more meaningful experiences.

Can Travel Advisors Be a Secret Weapon in Quest for Sustainable Tourism?

Business Travel

The Often Overlooked Role Travel Advisors Play in the Path to Responsible Tourism

While it's more obvious that hotels, airlines, and cruise lines have a big impact on sustainable tourism, travel advisors wield influence too. How they guide clients in the choices they make has ramifications for the health of the travel industry, as well as for the planet.

The Often Overlooked Role Travel Advisors Play in the Path to Responsible Tourism

Business Travel

Host Travel Agencies Step Up to Train Wave of Newcomers

A surge of newcomers are setting up shop as travel advisors — with some of them unprepared for the realities of the job. Host agencies and consortiums are ramping up efforts to give them the education they need.

Host Travel Agencies Step Up to Train Wave of Newcomers

Business Travel

Travel Advisor Newbies Benefit From Expanding Array of Training Options

With an influx of newcomers seeking careers as travel advisors, host agencies and consortiums are responding with new professional development options. Much of it emphasizes business skills, giving a reality check to those who view a travel career as an easy endeavor with lots of perks.

Travel Advisor Newbies Benefit From Expanding Array of Training Options

Business Travel

Responsible Tourism Is Top Issue for Travel Advisors: Ensemble CEO

Ensemble Travel Group demonstrated a clear commitment at its 2019 International Conference by driving home the message that sustainability and climate change are the biggest issues facing the travel industry today. That the consortium took steps to offset the conference's own carbon footprint shows it's talking the talk.

Responsible Tourism Is Top Issue for Travel Advisors: Ensemble CEO

Business Travel

Ensemble Travel Group Adds Carbon Offset Tool for Agencies

Ensemble Travel's partnership with Cool Effect enables travel advisors to help clients offset their carbon footprint by donating to sustainability projects. It's a step that other travel agency groups should take as well.

Ensemble Travel Group Adds Carbon Offset Tool for Agencies

Business Travel

Greta Effect Felt on Climate Talk at Ensemble Travel Group Conference

Sustainable travel was the overriding theme at Ensemble Travel Group's 2019 International Conference, which CEO David Harris called the most important issue facing travel advisors and their clients. The importance of capturing sales data and strong alliances with travel industry organizations also emerged as top priorities.

Greta Effect Felt on Climate Talk at Ensemble Travel Group Conference

Airlines

Why Are Airline Websites So Bad at Inspiring Travel?

There are floors full of marketing folks and techies at Expedia, Booking.com, United, and American Airlines who are measuring whether consumers click faster on the yellow button or the red banner. Can airline websites afford to be cheerleader, confidante, and payment processor simultaneously? Very doubtful.

Why Are Airline Websites So Bad at Inspiring Travel?