Page 18

Travel Advisor Coverage

Business Travel

Travel Advisor Innovation Report: Sell Services, Not Fees

Travel advisors need to reinvent how they market themselves. It's not about service fees anymore. Forward-thinking agents sell service packages — unabashedly.

Maria Lenhart, Skift | 5 years ago

Travel Advisor Innovation Report: Sell Services, Not Fees

Business Travel

Luxury Agents Try to Combine High-Level Service With Street-Level Experiences

Luxury travel advisors are experts at planning a five-star vacation for their clients, but agents are more frequently being asked to add a more local element to their plans. A lot of behind-the-scenes work goes into making sure these experiences go off without a hitch.

Paul Biasco, Skift | 5 years ago

Luxury Agents Try to Combine High-Level Service With Street-Level Experiences

Business Travel

Travel Advisors Are Selling Concierge Services — Just Don’t Call Them Fees

Consultant Nolan Burris is a pioneer in advocating that travel agencies charge service fees. Now that the practice has become standard, Burris says many agencies have failed to realize the revenue potential of service packages and need to overhaul their approach.

Maria Lenhart, Skift | 5 years ago

Travel Advisors Are Selling Concierge Services — Just Don’t Call Them Fees

Business Travel

Travel Advisor Innovation Report Issue One: When a Job Feels Like Rock and Roll

The survivors of skirmishes past, from commission cuts to the perceived threats of the internet, have reinvented their businesses and thrive in a new landscape where personal touch still matters.

Maria Lenhart, Skift | 5 years ago

Travel Advisor Innovation Report Issue One: When a Job Feels Like Rock and Roll

Business Travel

Tzell Travel Advisor Turned Eric Clapton and Pink Floyd Into Fans of Her Tour-Planning

As a travel advisor focusing on the entertainment industry, Amy Keeling has been practicing personalization for years, although not in the way the tech world thinks about it. Keeling has become an expert in ensuring comfort for her roster of rock bands as she learned their unique preferences over the last 25 years.

Paul Biasco, Skift | 5 years ago

Tzell Travel Advisor Turned Eric Clapton and Pink Floyd Into Fans of Her Tour-Planning

Business Travel

Independents Day: ASTA and Subsidiary Forge Closer Relationship

The closer relationship between the American Society of Travel Advisors and its subsidiary, the renamed ASTA Small Business Network, promises greater visibility for independents with consumers. However, the real winner may be the parent organization, given the growing importance of the independent sector.

Maria Lenhart, Skift | 5 years ago

Independents Day: ASTA and Subsidiary Forge Closer Relationship

Business Travel

New Weekly Newsletter Travel Advisor Innovation Report Is Launching November 6

Whether you are a home-based travel advisor or you work in a large office servicing high-profile accounts, the Travel Advisor Innovation Report will have you covered with the trends, news and features you'll need to stay on top of an ever-changing marketplace.

Dennis Schaal, Skift | 6 years ago

New Weekly Newsletter Travel Advisor Innovation Report Is Launching November 6