Articles tagged “sita”

If the Apple Watch can help clear more planes for take-off, sooner, we can get behind that.

Lots of food for thought in this report.

It's nice to know our bags are less likely to get lost, but these improvements are unlikely to make those baggage fees disappear.

FlightView has somewhat of a utopian vision where mobile devices tracked by airports aren't attached to passenger identities. In the real world, it's not clear how private this mobile tracking actually would be.

Passengers are demanding more automated and efficient service and airports that quickly respond to their expectations will be able to increase revenue and customer satisfaction.

As evidence that technology improves the travel experience mounts, passengers will become more open to sharing their data and interacting with advanced devices that inform and improve their air travel experience.

Do the newest automated kiosks at Orlando International Airport really reduce wait times for arriving international visitors? The jury is still out.

Airlines are counting on demographic shifts toward younger passengers to boost ancillary sales on mobile devices.

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When it comes to performance-tracking of their mobile initiatives, more than one third of airlines surveyed by SITA indicated they don't track them. Their priorities obviously are elsewhere, but this is at airlines' own peril.