Articles tagged “sita”

These Are the Barriers Preventing Business Travel Bubbles From Catching On

These Are the Barriers Preventing Business Travel Bubbles From Catching On

Matthew Parsons, Skift

Singapore’s so-called fast lane arrangement with China offers a glimpse into how employees could soon be traveling, but this type of shortcut won't be easy to replicate across the rest of the world.

4 months ago

The Rise of Smart Airports: A Skift Deep Dive

The Rise of Smart Airports: A Skift Deep Dive

Sean O'Neill and Brian Sumers, Skift

After years of being stuck in the past, new "smart" airports are embracing technology and data to improve the experience for both passengers and vendors. But progress is still slow, widening the gap between cutting-edge and archaic facilities. What's needed? More vision, less bureaucracy.

11 months ago

Airline-Owned SITA Seeks to Ride a Software Boom to Lift Sales

Airline-Owned SITA Seeks to Ride a Software Boom to Lift Sales

Sean O'Neill, Skift

It's glamorous to be a turnaround artist who parachutes into a troubled company and restores growth. But change can be slow and painful. Just ask Barbara Dalibard, the CEO of SITA, the airline-controlled tech provider.

1 year ago

Amadeus Buys Airport Self-Service Baggage Firm to Diversify Further

Amadeus Buys Airport Self-Service Baggage Firm to Diversify Further

Sean O'Neill, Skift

Automated bag-drop technology may be widespread at major airports, but the rest of the world still has to add the equipment needed for passengers to scan their own bags. Amadeus aims to help sell those machines now that it has bought ICM. Amadeus is positioning itself to compete assertively with airline-owned SITA for airport tech sales.

2 years ago

Air Canada Begins Using a New Way to Distribute Fares to Partners

Air Canada Begins Using a New Way to Distribute Fares to Partners

Sean O'Neill, Skift

New technologies, practices, and vendors are emerging to help airlines distribute their airfares. The new landscape is complex. But Air Canada's latest effort reveals at least one part of the emerging picture.

2 years ago

Artificial Intelligence Is Becoming a Priority for Airline IT Chiefs

Artificial Intelligence Is Becoming a Priority for Airline IT Chiefs

Sean O'Neill, Skift

Airline chiefs are more likely to moan than talk optimistically about leaps in artificial intelligence. But a new SITA survey suggests they're realizing that it can be the bedrock of their futures.

3 years ago

Many Airline Passengers Still Prefer Interacting With Employees Instead of Technology

Many Airline Passengers Still Prefer Interacting With Employees Instead of Technology

Brian Sumers, Skift

It's 2017. According to SITA, 98 percent of airline passengers fly with at least one mobile device. It's amazing that so many passengers still prefer to the face-to-face experience at airports. It's a lot slower than self-service, and often less effective.

3 years ago

Travel Tech CEO Series: SITA Rethinks the Passenger Experience

Travel Tech CEO Series: SITA Rethinks the Passenger Experience

Sean O'Neill, Skift

Airlines and airports own SITA, but the two groups are at odds over who controls passenger data. New CEO Barbara Dalibard shows signs of having enough finesse to keep the company unified.

3 years ago

Airlines and Airports Look to Biometrics to Improve the Passenger Experience

Airlines and Airports Look to Biometrics to Improve the Passenger Experience

Brian Sumers, Skift

Consumers are more comfortable with biometrics than ever, and we can probably thank Apple for that. Now airlines are starting to ask whether they might use facial recognition, fingerprints or iris scans to make the passenger experience better. Here's hoping they succeed.

4 years ago

How Abu Dhabi Airport Prepares for 45 Million Passengers

How Abu Dhabi Airport Prepares for 45 Million Passengers

Marisa Garcia, Skift

Abu Dhabi is preparing for dramatic growth ahead of demand by modernizing IT systems and introducing more automation to the passenger process. This is a general trend at major international hubs, which serve as convenient transfer terminals for extra long-haul flights, and want to have passengers spending more time shopping or dining and less time standing in line.

5 years ago

Consolidation in Seamless Travel World as SITA Buys Bag Drop Tech

Consolidation in Seamless Travel World as SITA Buys Bag Drop Tech

Marisa, Skift

Baggage drop systems complement today's self-serve travel process. Passengers increasingly using early check-in via the airline app, or avoiding the queue at the check-in desk. But having your electronic boarding pass ready on your smartphone when you get to the terminal loses its convenience if you have to wait in line for the check-in desk, just to drop off your bag.

5 years ago

Singapore Airlines Will Offer High-Speed Broadband Wi-Fi on World’s Longest Flight

Singapore Airlines Will Offer High-Speed Broadband Wi-Fi on World’s Longest Flight

Marisa Garcia, Skift

Singapore Airlines has built a reputation on offering a comfortable long-haul flying experience and adding high-speed connections to the mix fits in with today's trends for the onboard services passengers value most.

5 years ago