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Business Travel
Cruise ships turned into floating harbingers of doom during the pandemic. Now they have a chance to reposition themselves for the remote working boom.
Matthew Parsons, Skift | 10 months ago
Coronavirus
Rather than guessing how people will compare flights and shop in the future, it's going to focus on giving travel agencies and other channels the right airline data via its next generation storefront, and let them figure it out. It makes perfect sense in today's unpredictable world.
Matthew Parsons, Skift | 1 year ago
A growing number of digital health passports could be a risk by overcomplicating things, but folding them into an established digital ID platform should address that.
Online Travel
It's easy to feel jaded about data breaches given how often they happen. But it will raise eyebrows that hackers obtained data on loyalty flyers of Cathay Pacific, Finnair, Japan Airlines, Lufthansa, Malaysia Airlines, Singapore Airlines, United, and other carriers by exploiting a SITA tech system not used by most of them.
Sean O'Neill, Skift | 1 year ago
Tourism
It's reassuring to see several destinations, including Australia with its hard-line stance on border restrictions, warm to the idea of digital health passports.
Edward Russell and Matthew Parsons, Skift | 1 year ago
Airlines
ATPCO's acquisition of fare management tech from SITA probably won't be the last project airlines will reassign. This month's appointment of Alex Zoghlin as CEO of ATPCO suggests further changes are looming.
Singapore’s so-called fast lane arrangement with China offers a glimpse into how employees could soon be traveling, but this type of shortcut won't be easy to replicate across the rest of the world.
Matthew Parsons, Skift | 2 years ago
After years of being stuck in the past, new "smart" airports are embracing technology and data to improve the experience for both passengers and vendors. But progress is still slow, widening the gap between cutting-edge and archaic facilities. What's needed? More vision, less bureaucracy.
Sean O'Neill and Brian Sumers, Skift | 2 years ago
It's glamorous to be a turnaround artist who parachutes into a troubled company and restores growth. But change can be slow and painful. Just ask Barbara Dalibard, the CEO of SITA, the airline-controlled tech provider.
Sean O'Neill, Skift | 3 years ago
Automated bag-drop technology may be widespread at major airports, but the rest of the world still has to add the equipment needed for passengers to scan their own bags. Amadeus aims to help sell those machines now that it has bought ICM. Amadeus is positioning itself to compete assertively with airline-owned SITA for airport tech sales.