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Airlines
In Brussels' defense, it's no LaGuardia, Newark, or JFK. But then again, nobody expects anything from those airports.
Marisa Garcia, Skift | 10 years ago
Online Travel
Will airports and other places where customer service and its relationship to information end up being the perfect place for these Google face computers? It's a use case that makes sense to us.
Lots of user adoption needs to take place before this passenger of the future can actually get through the airport faster.
It's helpful, sure, but how long will it take for users to actually care?
In-flight calls are inevitable, but the rules surrounding their use and the etiquette that will arise is yet to be seen.
JetBlue really needs to devote more resources to its tech capabilities. It is finally getting around to it with its imminent satellite-based Wi-Fi, but the airline needs to stay on top of its game.
Dennis Schaal, Skift | 11 years ago
A simple user experience appears to be the most important factor in increasing mobile adoption. Although 90 percent of travelers say technology helps them when traveling, a deeper usability has yet to be reached.
Samantha Shankman, Skift | 11 years ago
These sorts of biometrics will soon become standard at modern airports. The airport of the future, in some respects, has already arrived.
Passengers locus of control over their own lives is already mobile-centric, then why not the air journey part of it as well?
Skift | 12 years ago
