Technology and In-Flight Entertainment Make Flyers Happy
Photo Credit: Flyers walk through Philadelphia International Airport. Flickr / Nicola
Skift Take
As evidence that technology improves the travel experience mounts, passengers will become more open to sharing their data and interacting with advanced devices that inform and improve their air travel experience.
Technology is playing a major role in improving the air travel experience.
The majority, or 78 percent, of flyers are satisfied with the travel experience today, according to SITA’s Annual Passenger Survey. Findings are based on an online survey with 6,277 respondents representing all global regions and age groups.
If that seems high given the complaints that mos
