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Articles tagged “hyatt”

This Is What Next Year Will Be Like for the U.S. Hotel Industry

This Is What Next Year Will Be Like for the U.S. Hotel Industry

Deanna Ting, Skift

What will 2017 bring to the hospitality industry? Read on for a few predictions.

20 hours ago

Hyatt Wants to Make a Bigger Push into ‘Adjacent Spaces’

Hyatt Wants to Make a Bigger Push into ‘Adjacent Spaces’

Hannah Sampson, Skift

We like Hyatt's willingness to think outside the hotel box, and we're interested to hear how the company plans to move forward.

2 weeks ago

Travel CEOs Say U.S. Election Caused Them Heartburn Too

Travel CEOs Say U.S. Election Caused Them Heartburn Too

Andrew Sheivachman, Skift

When the U.S. election (presumably) concludes on Tuesday, companies might be able to invest in travel with a little more certainty about their return on investment. Vacationers will likely be looking to take a break from the tense political climate in the U.S., as well.

1 month ago

Hyatt Q3 Beat Profit Estimates, Fell Short on Revenue

Hyatt Q3 Beat Profit Estimates, Fell Short on Revenue

Associated Press

Hyatt had a better than expected third quarter but, looking ahead, it will be forced to face some of the same challenges impacting its peers, including a general economic slowdown, weak oil markets, and less-than-ideal corporate travel business. And then there's reaction to its new loyalty program, set to launch next year, which Hyatt also needs to refine prior to its debut.

1 month ago

The 3 Hotel Brands on Fortune’s List of Best Global Workplaces for 2016

The 3 Hotel Brands on Fortune’s List of Best Global Workplaces for 2016

Deanna Ting, Skift

Many companies, regardless of industry, could learn a lesson from these hotel organizations about how to make their employees feel valued, recognized, and rewarded for their hard work. And it's notable that of the 25, three are hospitality companies on this year's Fortune list.

1 month ago

How Marriott, Hyatt, Hilton and MGM Are Evolving Their Meetings Experience

How Marriott, Hyatt, Hilton and MGM Are Evolving Their Meetings Experience

Greg Oates, Skift

The legacy hotel companies are developing new strategies to engage meeting planners and attendees more like they do with their leisure crowds, but some of these initiatives seem overly ambitious or too corporate to become mainstream.

1 month ago

Hyatt Hotels Is Replacing Its Old Loyalty Program With a Brand New One

Hyatt Hotels Is Replacing Its Old Loyalty Program With a Brand New One

Deanna Ting, Skift

Everyone in the hotel space is taking a good, hard look at their loyalty programs for good reason, and Hyatt is no exception. It'll be interesting, however, to see if their strategy to appeal to the "sophisticated high-end traveler" delivers.

1 month ago

Luxury Hotels Are Missing an Opportunity With User-Generated Content

Luxury Hotels Are Missing an Opportunity With User-Generated Content

Deanna Ting, Skift

User-generated content is low on cost, and high on returns on engagement, but it's not always being utilized by hotel brands to its greatest advantage says a new report from consultancy firm L2. But is having a lot of UGC necessarily a good thing, or are there better ways for hotels to use them to their advantage?

3 months ago

How Smart Hotels Use Messaging to Connect With Guests

How Smart Hotels Use Messaging to Connect With Guests

Deanna Ting, Skift

Hotels are finally beginning to implement messaging strategies that make it easier for their guests to get in touch with them via SMS, WhatsApp, Facebook Messenger, WeChat, and the like. But how are they doing that, and what's next in messaging?

3 months ago

Big Hotel Chains Ditch Full-Service Properties in Favor of the Light-Touch Approach

Big Hotel Chains Ditch Full-Service Properties in Favor of the Light-Touch Approach

Deanna Ting, Skift

The growth of select-service brands from the major hotel companies isn't slowing down at all, and for good reason: They're easier to finance, build, and there's a clear demand for them. In short, it's a clear sign that hotels are learning to listen to what customers really want, as well as adapt to the new on-demand economy.

4 months ago

Data Breach Impacts 20 Properties From Major Hotel Chains

Data Breach Impacts 20 Properties From Major Hotel Chains

Deanna Ting, Skift

Again, we have to ask: Why aren't hotels doing more to prevent these kinds of credit card data breaches, and why does it take operators so long to inform their customers?

4 months ago

Hotel CEOs Think Their Direct Booking Pushes Position Them for Long-Term Gain

Hotel CEOs Think Their Direct Booking Pushes Position Them for Long-Term Gain

Deanna Ting, Skift

The big talking game we saw during the first quarter may have softened a bit in the second, but it's clear hotel CEOs are committed over the long term to pursuing and winning the direct bookings war.

4 months ago