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Articles tagged “facebook”

Airlines

How do American Airlines and US Airways compare on social media?

Customer service via social media has become an essential part of running an airline. It can be used not only to immediately ease travelers' tensions, but it can show other travelers how they can expect to be treated.

Jason Clampet, Skift | 11 years ago

Hotels

Interview: Facebook Graph Search will add hotels and then social signals to fine-tune results

Facebook's success with Graph Search depends entirely upon users' willingness to share as much as they currently do, and then some. Whether or not that will continue to be the case is still to be determined.

Dennis Schaal, Skift | 11 years ago

Interview: Facebook Graph Search will add hotels and then social signals to fine-tune results

Online Travel

What travel companies do wrong on Facebook

McCabe's advice is the Facebook company line, of course, but it's worth a listen given the power of the social network.

Dennis Schaal, Skift | 11 years ago

What travel companies do wrong on Facebook

Media and PR

Introducing SkiftSocial: The social media dashboard for the travel industry

SkiftSocial, our first data dashboard, is a window that allows the travel industry to discover the latest patterns and trends in the new social-driven world.

Jason Clampet, Skift | 11 years ago

Introducing SkiftSocial: The social media dashboard for the travel industry

Media and PR

Facebook Graph Search test drive: Can the social networking giant find you a good restaurant?

Facebook Graph Search is a fun tweak for tracking your friends, but it isn't a serious restaurant or travel research tool, for now.

Dennis Schaal, Skift | 11 years ago

Facebook Graph Search test drive: Can the social networking giant find you a good restaurant?

Media and PR

How Facebook’s Graph Search could change the face of local search and travel

Facebook already made life difficult for social travel startups, but its latest move into local discovery will run into the same problem as its wannabe competitors did: The functionality is limited by the quality and tastes of your social graph.

Skift | 11 years ago

Airlines

Airports acknowledged for their superb digital presence in new ‘Moodies’ awards

As airports aim to become more though-out destinations with better design and retail options, they’ve also improved their online UI and engagement making it easier for flyers to communicate and understand what's waiting for them on the ground.

Samantha Shankman, Skift | 11 years ago

Airports acknowledged for their superb digital presence in new ‘Moodies’ awards

Online Travel

Facebook and Groupon apps add competing “Nearby” features for local discovery

Facebook's and Groupon's just-added Nearby features aren't Yelp killers given its depth of user reviews, but they are right in Yelp's kitchen.

Dennis Schaal, Skift | 11 years ago

Facebook and Groupon apps add competing “Nearby” features for local discovery

Online Travel

The world’s most checked-in places of 2012, according to Facebook

Interesting to note is the almost zero correlation between what top local searches are on Google trends (more utility searches from locals) versus what tourists are checking into on Facebook in those same countries.

Rafat Ali, Skift | 11 years ago

The world’s most checked-in places of 2012, according to Facebook

Online Travel

Facebook hires its first head of travel, Lee McCabe

The hiring doesn't mean that Facebook will be getting into travel transactions any time soon, but it does want to fine-tune its message to the travel industry.

Dennis Schaal , Skift | 11 years ago

Facebook hires its first head of travel, Lee McCabe