Articles tagged “dot”

American and Delta Settle Claims Over Long Tarmac Delays

American and Delta Settle Claims Over Long Tarmac Delays

Brian Sumers, Skift

The Department of Transportation means well with its tarmac delay program. And it has been helpful for customers, who need not fear being trapped on planes for hours. These fines on the airlines are nothing, but the publicity is a reminder to try to do better.

6 months ago

U.S. Issues New Requirements for Russian Planes in Airspace Spat

U.S. Issues New Requirements for Russian Planes in Airspace Spat

Brian Sumers, Skift

The State Department just closed the books on the last long-running airline-related diplomatic saga in Washington — Open Skies agreements with the United Arab Emirates and Qatar. Now, apparently, the government is turning its attention to a feud with Russia about so-called overflight rights.

1 year ago

DOT Slaps Qantas for Violating Obscure U.S. Law

DOT Slaps Qantas for Violating Obscure U.S. Law

Brian Sumers, Skift

The fine here is miniscule. But the issues are interesting. Qantas has the right to fly between New York and Los Angeles, and it does so every day. But it can only carry a small subset of passengers.

1 year ago

Southwest Quarrels With Competitors Over New Lost-Bag Math Rules

Southwest Quarrels With Competitors Over New Lost-Bag Math Rules

Justin Bachman, Bloomberg

American and United go so far as to claim that there are no “quantifiable, or even unquantifiable, public benefits” of the government reporting on how many bags U.S. airlines lose and mishandle. Well, those reports help consumers make informed decisions.

1 year ago

U.S. Senator Demands to Know Why United Airlines Has the Most Pet Deaths By Far

U.S. Senator Demands to Know Why United Airlines Has the Most Pet Deaths By Far

Michael Sasso, Bloomberg

United had the most reported pet deaths among U.S. airlines in both 2016 and 2017, according to the U.S. Department of Transportation's Air Travel Consumer Reports. While we won't pass judgment here on what the flight attendant heard or didn't hear, and what exactly transpired in the latest incident, it's clear that the airline has some work to do.

1 year ago

JetBlue Heading Toward Worst Year of On-Time Performance Since 2007 Fiasco

JetBlue Heading Toward Worst Year of On-Time Performance Since 2007 Fiasco

Mary Schlangenstein , Bloomberg

JetBlue doesn't fly the clear-blue skies of Hawaii but hunkers down in the snowy Northeast U.S., and that has impacted its on-time performance. Still, the drop-off in efficiency shows the airline needs to make improvements.

2 years ago

Lawmakers Ask Transportation Department to Intervene in U.S.-Gulf Carrier Spat

Lawmakers Ask Transportation Department to Intervene in U.S.-Gulf Carrier Spat

Ryan Beene, Bloomberg

This is more complicated than the trade group representing the three largest U.S. airlines likes to suggest. Yes, Gulf carriers probably steal business from U.S. airlines. But if the U.S. punishes them, there could be consequences for other American businesses. This saga requires a delicate solution.

2 years ago

U.S. Approves Delta Joint Venture With Korean Air

U.S. Approves Delta Joint Venture With Korean Air

Associated Press

The agreement means Delta and Korean Air passengers will be able to earn and redeem loyalty program miles in each carrier's program.

2 years ago

Frontier Airlines Gets Fined $1.5 Million for Stranding Passengers on Tarmac

Frontier Airlines Gets Fined $1.5 Million for Stranding Passengers on Tarmac

Associated Press

Frontier Airlines clearly botched the handling of a snowstorm in Denver, and had it not been for hard-fought tarmac-delay rules, passengers would have had no recourse other than relying on the largess of the airline.

2 years ago

Airline Bumping of Overbooked Passengers Reaches 22-Year Low

Airline Bumping of Overbooked Passengers Reaches 22-Year Low

David Koenig, Associated Press

Some airlines had defended overbooking as a must-have tool in their revenue management arsenals but the social media backlash forced them to modify their ways.

2 years ago

Trump Administration Backs Airlines in Rollback of Proposed Bag Fee Disclosures

Trump Administration Backs Airlines in Rollback of Proposed Bag Fee Disclosures

Alan Levin, Bloomberg

It's another win for big business, courtesy of the Trump Administration. Who cares about consumers, anyway?

2 years ago

U.S. Airlines Cancelled Fewer Flights in 2016 Than Any Year on Record

U.S. Airlines Cancelled Fewer Flights in 2016 Than Any Year on Record

Associated Press

Either someone is cooking the books or the biggest airlines in the country, despite several high-profile tech outages, are getting their acts together.

3 years ago