Articles tagged “dot”

Airlines

Automatic Refunds Makes It Into FAA Bill After Much Debate

The Senate Commerce Committee added a provision that would let customers receive automatic refunds whenever flights are significantly delayed or canceled.

Automatic Refunds Makes It Into FAA Bill After Much Debate

Airlines

DOT Teams Up With State Attorney Generals to Investigate Airline Consumer Violations

Transportation Secretary Pete Buttigieg said the partnership would fast-track the process for resolving passenger complaints.

DOT Teams Up With State Attorney Generals to Investigate Airline Consumer Violations

Airlines

Delta Posts Record Revenues as Corporate Travel Bounces Back

While a myriad of issues are set to constrain growth in the airline industry, Delta seems almost immune to those headwinds.

Delta Posts Record Revenues as Corporate Travel Bounces Back

Airlines

Buttigieg on Boeing 737 Max 9’s Return: ‘Until It Is Ready, It’s Not Ready’

The safety of the traveling public tops all other concerns when it comes to Boeing's 737 Max 9 plane, Transportation Secretary Pete Buttigieg said.

Buttigieg on Boeing 737 Max 9’s Return: ‘Until It Is Ready, It’s Not Ready’

Airlines

Junk Fees Get Tossed

Consumer advocates have pressured the travel industry over junk fees for years. But new rules and laws make this time feel different.

Junk Fees Get Tossed

Airlines

U.S. Consumers Complain About Airlines in Record Numbers

Today's podcast looks at airline passenger complaints, Dubai’s ascendency, and Indian tourists’ interest in African nations.

U.S. Consumers Complain About Airlines in Record Numbers

Travel Agents

Travel Agency Group Doubles Down on Dispute With American Airlines

In an exclusive, the leading group of U.S. travel advisors responds to claims by American Airlines that they're Luddites. The group says the carrier's effort to force them to adopt its preferred technology for booking flights is too fast and that, essentially, it's a bully.

Travel Agency Group Doubles Down on Dispute With American Airlines

Airlines

U.S. Prepares for Record Thanksgiving Air Travel as System Faces Numerous Strains

Travelers must be ready for busy airports and full planes this Thanksgiving. And just remember, no one controls the weather.

U.S. Prepares for Record Thanksgiving Air Travel as System Faces Numerous Strains

Travel Agents

Travel Agents File Ticket Pricing Complaint Against American Airlines

Ticket pricing data appears to be a commodity in itself, as tech upgrades potentially limit access to fare availability — with travel agents complaining it impacts their ability to do their job effectively and leads to higher fares for consumers.

Travel Agents File Ticket Pricing Complaint Against American Airlines

Airlines

FAA’s Interim Head Is Polly Trottenberg

Polly Trottenberg has her work cut out for her running the FAA, with the agency having faced a spate of safety-related issues this year.

FAA’s Interim Head Is Polly Trottenberg