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Airlines
Travelers must be ready for busy airports and full planes this Thanksgiving. And just remember, no one controls the weather.
Edward Russell | 2 weeks ago
Travel Agents
Ticket pricing data appears to be a commodity in itself, as tech upgrades potentially limit access to fare availability — with travel agents complaining it impacts their ability to do their job effectively and leads to higher fares for consumers.
Selene Brophy | 4 months ago
Polly Trottenberg has her work cut out for her running the FAA, with the agency having faced a spate of safety-related issues this year.
David Shepardson, Reuters | 6 months ago
News Blog
Travel agents could bring a real-world perspective to complex rules shaping the protection of air travel passengers, as part of a modernization proposal for the U.S. Department of Transportation’s (DOT) watchdog for aviation consumer protection. The Modernization Act (H.R. 3780) would see the Aviation Consumer Protection Advisory Committee (ACPAC) membership include a dedicated travel agency…
Selene Brophy | 6 months ago
U.S. airlines for the most part avoided the cancellations mayhem seen earlier this year, and that's a major development.
David Shepardson, Reuters | 1 year ago
Online Travel
Airbnb needs to provide more information to guests about hosts, and making them more searchable would be an improvement. The fear, though, is that such information would make it easier for guests to book directly with hosts and bypass Airbnb.
Dennis Schaal | 1 year ago
Today’s edition of Skift’s daily podcast looks at a new airline customer service tool, the UAE’s short-term rental spike, and a woman making the Maldives more accessible.
Rashaad Jorden | 1 year ago
Air travelers in the U.S. now have a one-stop shop when it comes to knowing what airlines will provide them with in the event of a lengthy flight delay or cancellation. The new Airline Customer Service Dashboard by the Department of Transportation is designed to "ensure the traveling public has easy access" to airline commitments…
Edward Russell | 1 year ago
While hiring has picked up, it will take some time for carriers to get their act together. For the time being, airlines need to be willing to do more to hear out harried passengers and offer solutions.
The tit for tat flight cancellations between the U.S. and China have been going on throughout the pandemic. Aviation isn't immune from tensions between the two countries.
