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Airlines
U.S. airlines for the most part avoided the cancellations mayhem seen earlier this year, and that's a major development.
David Shepardson, Reuters | 1 year ago
Online Travel
Airbnb needs to provide more information to guests about hosts, and making them more searchable would be an improvement. The fear, though, is that such information would make it easier for guests to book directly with hosts and bypass Airbnb.
Dennis Schaal | 2 years ago
Today’s edition of Skift’s daily podcast looks at a new airline customer service tool, the UAE’s short-term rental spike, and a woman making the Maldives more accessible.
Rashaad Jorden | 2 years ago
News Blog
Air travelers in the U.S. now have a one-stop shop when it comes to knowing what airlines will provide them with in the event of a lengthy flight delay or cancellation. The new Airline Customer Service Dashboard by the Department of Transportation is designed to "ensure the traveling public has easy access" to airline commitments…
Edward Russell | 2 years ago
While hiring has picked up, it will take some time for carriers to get their act together. For the time being, airlines need to be willing to do more to hear out harried passengers and offer solutions.
David Shepardson, Reuters | 2 years ago
The tit for tat flight cancellations between the U.S. and China have been going on throughout the pandemic. Aviation isn't immune from tensions between the two countries.
Travel Agents
Travel advisors serve as agents of the airlines when they process flight bookings. Why should they be responsible for issuing flight refunds when they are mere go-betweens and never see the money?
Transportation Secretary Pete Buttigieg wants to keep wheelchair users in their own chairs when they fly. But the chairs and docks must meet federal air crashworthiness standards first.
Ted Reed, Skift | 2 years ago
U.S. authorities want to make it easier for air travelers to get a refund when their flight is cancelled or significantly delayed. A new proposed rule from the Department of Transportation would define the specific instances where a traveler is entitled to a refund. While a cancellation is seemingly self-explanatory, a delay of more than…
Airline Weekly
The U.S. government got creative with a grant to fund new Sun Country Airlines flights to Eau Claire, Wis. The win opens the door to more budget airlines seeking federal funds to serve small cities.
2 years ago
