Delta's Meltdown Enters Day 4 After IT Outage
Skift Take
Delta entered another day of massive flight disruptions after an IT outage just days earlier overwhelmed its crew scheduling system.
Delta Air Lines canceled around 20% of its schedule on Monday as it grapples with lingering flight disruptions that were caused by a major IT outage.
While its competitors like American Airlines and United Airlines have restored their operations since the July 19 outage, Delta has been canceling thousands of flights daily. The carrier is having trouble locating its crewmembers, which is causing the ongoing disruptions.
CEO Ed Bastian told customers on Sunday that Delta’s crew scheduling system was unable to process an unprecedented number of changes caused by the IT outage.
On Friday, an issue with a Crowdstrike software update caused systems that rely on Microsoft Windows to c
