Articles tagged “delta air lines”

The true tests for the CBP kiosks at JFK and other airports will be during holiday travels, but so far, so good.

Airlines will never be featured in any list of most-loved consumer brands, but on the brand side, still they are still very valuable as this list shows.

With this bet on Microsoft, Delta is bucking the pro-iPad trend that other airlines -- as well as the vast majority of consumers -- have embraced. Windows' heightened security and stability issues apparently aren't a concern for Delta either.

Delta will argue that Windows Phones provided the mobile point of sale offering that its flight attendants require, as unsexy as the choice was. Let's see how it all works out for Delta the contrarian (at least in this choice).

In the race to offer stand-out first class service, gourmet food is an important tool. With a famous chef, Delta gets a step up.

Kreeger and Anderson aren't officially joint venture partners yet, but their idea to pressure U.S. officials about embarassing Customs waits at New York airports doesn't appear to be a total coincidence.

Delta's profitable second quarter continues its upward trend, and investors are still happy about the return to dividend payments announced in May.

Delta is trying to woo business travelers on lucrative long-haul flights from JFK Terminal 4, but the airline likely won't be publicizing the fact that arriving passengers face the longest peak-wait times of any airport in the country in trying to get through Customs.

Suppliers, namely airlines, hotels, a cruise line and a car rental company, clearly dominate the top 15. Priceline and Amadeus are the only middlemen represented.

Why is dealing with an airline on a customer service issue sometimes like speaking with a bureaucratic brick wall, an experience that would be anathema in another industry? Small claims court can be time-consuming, but it is an option for redress.