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Articles tagged “delta air lines”

Airlines

Delta makes a bet that it can make better connections at New York’s La Guardia

Delta has the opportunity to experiment at La Guardia because both airlines and passengers would rather not think about it. But if Delta can make a success out of using it as a hub they'll be in an excellent position to take advantage of New York as both hub and gateway.

Airlines

Hawaiian, American, Delta, and United compete for one slot at Tokyo Airport

The lack of a nonstop service between the Big Island and Japan since 2010 represents a major gap in the travel market for the two countries and forms a strong argument for why Hawaiian should be awarded flight rights.

Hawaiian, American, Delta, and United compete for one slot at Tokyo Airport

Airlines

Delta cuts off another loyalty tracker, axes access to TripIt Pro

Delta says it wants to improve the customer experience by participating in the Apple Passbook program, but it risks alienating these same customers already using TripIt Pro and AwardWallet.

Airlines

Delta forces loyalty point tracker AwardWallet to drop support for SkyMiles

Delta believes through such actions it is protecting its intellectual property, but its actions alienate loyal customers who don't want to be locked into Delta's clunky services to access their loyalty information.

Delta forces loyalty point tracker AwardWallet to drop support for SkyMiles

Airlines

Delta succeeds in bringing well-designed Sky Club to New York’s LaGuardia Airport

Delta's new Sky Club may be the one part of LaGuardia that fliers aren't complaining about, but one that will hopefully inspire image improvements in other airlines' club at all New York airports.

Airlines

Gogo to bring in-flight Wi-Fi to international Delta flights in early 2013

Passengers will soon be able to pay for Wi-Fi services on flights over the Atlantic and Pacific Oceans, but this will only be a real success when Gogo fixes it sometimes slow and spotty connections.

Gogo to bring in-flight Wi-Fi to international Delta flights in early 2013

Airlines

Delta rolls back upper class fare increase after competitors refuse to match

Not sure how, but this raising-and-waiting-for-competitor-to-match cycle needs to get broken, in the consumer interest. Anyone?

Airlines

Try and try, any which way: Delta hiking prices, yet again

Delta's trying again, this time with the higher priced seats, which means it could stick even if discounters like Southwest won't come along.

Airlines

The (fake) Delta safety video that will actually make you watch safety instructions

Not only does this Delta remix video hit all the right notes, it calls attention to the bizarre robot-flight attendant the airline uses in its current safety video.

SkiftX

Snacks on a plane! Five airlines with the best food that pocket change can buy

Air France takes the cake for serving (free!) champagne, but most airlines do actually offer name brands and allergen-free snacks... just expect to pay for anything more filling than coffee and chips.