Articles tagged “delta air lines”

Alaska Air Still Holding Off Big Decisions About Virgin America’s Future

There's almost no chance that Alaska Airlines will keep Virgin America around as an airline for any longer than necessary. But some smaller elements of the Virgin America brand could remain over time.

1 week ago

Delta Air Lines Falling Out of Favor With Some Investors

Investor sentiment aside, Delta is doing fine. Profits remain high, and the airline is well run. Plus, while its stock is down, Delta's market capitalization remains $8.5 billion more than American's and $11.4 billion more than United's.

2 weeks ago

Delta Lost $100 Million During Computer Meltdown, But It May Have Bigger Problems

You might think investors would be most concerned with overall airline profits, which remain high. But they're not. Instead, they're fretting about unit revenues.

3 weeks ago

Delta’s Multi-Million Dollar Attempt to End Lost Airline Luggage

We don't usually like to blame airlines for every little mistake, but when they started charging more fees for bags consumer expectations rose and not nearly enough airlines have delivered. This is an attempt to fix this, but we'll believe it when we see it.

4 weeks ago

The State of Airline Upgrades for the Big 3 U.S. Carriers

Consistently getting upgrades requires cold-hard cash and the loyalty that brings from the airlines.

1 month ago

Two U.S. Senators Want to Know Why Airline IT Fails so Often

This letter should get Sens. Markey and Blumenthal some attention. But beyond that, it is not likely to have much of an influence on the nation's airlines.

1 month ago

Delta’s New Business Class Suites Put It Ahead of Its Competitors, Again

Many airlines spin new products as industry-leading. But this is the real deal. Delta's new suite looks about as good as business class can get.

1 month ago

Domestic In-Flight Entertainment Is Now Free on American, Delta and United

With American Airlines capitulating, in-flight entertainment on all three legacy carriers is now completely free. The next phase of competition will likely revolve around the quality of that content with each airline trying to out-do the other.

1 month ago

Delta Identifies Fire and Disconnected Servers as Cause of System Failure

From the beginning it didn't make sense that Delta's backup systems didn't fully activate but now Delta admits it found out after the fire that about 300 servers weren't connected to the backup power. Connecting them might have avoided the millions of dollars in adverse impact and the thousands of delays and cancelled flights.

2 months ago

Delta’s Hardline Stance Limits its Ability to Rebook Passengers on Rival Airlines

A good operational meltdown like Delta's should make travelers nostalgic for the good old days, when carriers regularly cooperated to help each other's passengers.

2 months ago

Inconvenienced Delta and Southwest Flyers Will Return Because of Industry Structure

Passengers might be cursing Southwest and Delta now, but they'll be back. As four airlines own the vast majority of U.S. market share, travelers have few alternatives.

2 months ago

Delta CEO Apologizes for Canceled Flights

Delta's offer of compensation to passengers will help soften the blow but it must make sure the same thing doesn't happen again. Like all good airline CEOs, Ed Bastian knows when to issue a strategic apology.

2 months ago