Air France-KLM Moves to Simplify Airline Group
Patrick Whyte, Skift
Ben Smith is talking the talk right now, but unlike his predecessors who disappointed: Will he be able to walk the walk?
16 hours ago
Patrick Whyte, Skift
Ben Smith is talking the talk right now, but unlike his predecessors who disappointed: Will he be able to walk the walk?
16 hours ago
Chiara Albanese, Daniele Lepido and Tommaso Ebhardt, Bloomberg
A lot of smart people think the best course of action is for Alitalia to disappear. But the national government has decided it is an important resource and seems intent on not letting go.
6 days ago
Brian Sumers, Skift
Many airline executives believe the most important driver of customer satisfaction is reliability. American Airlines hasn't been pleased with its customer satisfaction scores, so it is trying to improve the basics of its operation. That's probably the right move. But does it also need to improve its product or brand image?
3 weeks ago
Ryan Beene, Mary Schlangenstein and Alan Levin, Bloomberg
It's nice to see the Federal Aviation Administration admit it needs to get safety inspectors back on the job. But how about the entire government getting back to work?
1 month ago
Brian Sumers, Skift
Delta is losing about $25 million in revenue this month because of the partial government shutdown. For such a big company, that's not a big number. But clearly Delta would like the government to reopen, and executives spent a good portion of their earnings call discussing it.
1 month ago
Mary Schlangenstein, Bloomberg
U.S. airline executives have been saying for the last few years that their clever business practices will make them immune to a downturn. Looks like that isn't the case after all.
1 month ago
Mary Schlangenstein, Bloomberg
Investors in all sectors are on edge. But that's especially true for airlines, as the industry has an impressive history of losses during harsh economic times. Given the consolidation of the past decade, we suspect U.S. airlines are in better shape to handle a downturn than before. But we'll need a crisis before we know for sure.
2 months ago
Jay Shabat, Skift Airline Weekly
Florida is a giant market for U.S. and even some non-U.S. airlines, with tourism, population, and economy all growing. But for some carriers, it’s a chief determinant of their financial performance.
2 months ago
Brian Sumers, Skift
Over the past couple of decades, most U.S. airlines have focused on transporting customers from point A to B in relative comfort. Delta wants to go beyond, hoping passengers will view it as a trusted consumer brand. If they do, Delta may be able to command an even bigger revenue premium over its competitors.
2 months ago
Mary Schlangenstein, Bloomberg
After an increase in incidents, it's no surprise Delta is prohibiting support animals from long trips as well as young puppies and kittens. This follows rule changes earlier this year that limited the types of support animals that could be brought on flights.
2 months ago
Justin Bachman, Bloomberg
Few people want to order the cheapest product, right? The airlines hope to use that psychological trick — along with heavy restrictions — to discourage customers from booking their bargain-basement airfares.
3 months ago
Brian Sumers, Skift
A skeptic might say airlines are doing so well selling premium seats because their standard offering is getting worse. There's some truth to that. But airlines have also gotten better at targeting passengers with the right offers for them.
4 months ago