Articles tagged “delta air lines”

Norwegian Air Is Already Driving Down Trans-Atlantic Airline Fares

Norwegian Air Is Already Driving Down Trans-Atlantic Airline Fares

Mary Schlangenstein, Bloomberg

Low-cost carriers like Norwegian need to strike the right balance between a low-cost, reliable product, and decent service on the consumer side and sustainable business on the corporate in order to remain a threat to legacy carriers.

24 hours ago

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What Operational Excellence Really Means for Business Travel

What Operational Excellence Really Means for Business Travel

Delta Air Lines + Skift

Airlines need to deliver operational excellence to build long-term relationships with corporate travel managers and their travelers, but it’s often easier said than done. Delta has not only made real efforts to achieve operational excellence, but also provides its customers with full insight into how its performance compares with its competitors.

1 week ago

American Airlines Succeeding in Upselling from Basic Economy to Main Cabin

American Airlines Succeeding in Upselling from Basic Economy to Main Cabin

Patrick Whyte, Skift

Investing in a range of new products to entice new and existing customers looks like it is paying off for American Airlines. Its upbeat outlook bodes well for the rest of the year.

4 weeks ago

Air France-KLM Buying Stake in Virgin Atlantic in Major Airline Shake-up

Air France-KLM Buying Stake in Virgin Atlantic in Major Airline Shake-up

Patrick Whyte, Skift

Despite relinquishing his control, Richard Branson has been able to save face by negotiating the continuation of the Virgin Atlantic brand. At the same time a strengthened transatlantic joint venture means he'll have a better chance at competing with British Airways and its partners.

4 weeks ago

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How Delta Is Using Personalization to Enhance the Business Travel Experience

How Delta Is Using Personalization to Enhance the Business Travel Experience

Delta Air Lines + Skift

Offering business travelers personalized experiences can not only improve traveler satisfaction, but also allow corporate travel providers to stand out among their competitors.

4 weeks ago

The Business of Loyalty: Alaska and American Drastically Reduce Their Frequent Flyer Partnership

The Business of Loyalty: Alaska and American Drastically Reduce Their Frequent Flyer Partnership

Brian Sumers, Skift

In recent years, many Alaska Airlines frequent flyers liked to fly American, because they would receive loyalty benefits even when flying the competition. But starting next year, that perk will end, and that's not great news for road warriors.

1 month ago

Delta Holds an Edge Over Competitors by Dominating Less-Competitive Markets

Delta Holds an Edge Over Competitors by Dominating Less-Competitive Markets

Justin Bachman, Bloomberg

For airlines, you'd think the big money would come from the major financial and media hubs. To some extent, that's true. But Delta's real competitive advantage is in Atlanta, where it dominates traffic not only from Georgia, but also from the entire Southeast United States.

1 month ago

Delta Says Travelers Still Love Airline Credit Cards Even Though Miles Are Worth Less

Delta Says Travelers Still Love Airline Credit Cards Even Though Miles Are Worth Less

Brian Sumers, Skift

Yes, airline frequent flyer programs probably were more lucrative a decade ago. But savvy travelers can still get a lot of value out of the programs and their affiliated credit cards.

1 month ago

Pro-Open Skies Group Tries to Reach Trump Where it Matters — on Cable TV

Pro-Open Skies Group Tries to Reach Trump Where it Matters — on Cable TV

Brian Sumers, Skift

Here's a prediction. The Trump administration may do little on the Open Skies debate. Yes, U.S. airlines probably suffer because of the agreements with Qatar and the United Arab Emirates. But plenty of other U.S. interests take advantage of the same agreements to make money.

1 month ago

U.S. Airlines Are Making Their VIP Lobbies Even More Posh

U.S. Airlines Are Making Their VIP Lobbies Even More Posh

Brian Sumers, Skift

No, these special airline VIP lobbies are not new. But all three full-service U.S. airlines are investing in them, with each trying to one-up the other. If you're a regular coach customer, you likely don't care. But if you have access to these lobbies, you're probably pleased.

1 month ago

Amtrak’s New CEO Is Delta Air Lines’ Old CEO

Amtrak’s New CEO Is Delta Air Lines’ Old CEO

Associated Press

Before Richard Anderson took over Delta, the airline was a mess. Now, it's considered by many as the best-run airline in the United States. We'd love to think Anderson can do something similar here, but fixing Amtrak will be a much more challenging task.

2 months ago

Business of Loyalty: The Assault on Redemptions and Airline Loyalty

Business of Loyalty: The Assault on Redemptions and Airline Loyalty

Grant Martin, Skift

Are old-school U.S. airlines too focused on short-term profits and competing against low-cost carriers to deliver a quality product to their loyal passengers?

2 months ago

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