Articles tagged “delta air lines”

Delta Air Lines Doesn’t Want to Be Pigeonholed as a Transport Company

Delta Air Lines Doesn’t Want to Be Pigeonholed as a Transport Company

Brian Sumers, Skift

Over the past couple of decades, most U.S. airlines have focused on transporting customers from point A to B in relative comfort. Delta wants to go beyond, hoping passengers will view it as a trusted consumer brand. If they do, Delta may be able to command an even bigger revenue premium over its competitors.

9 hours ago

Delta Bans Support Animals on Long Flights Amid Larger Crackdown

Delta Bans Support Animals on Long Flights Amid Larger Crackdown

Mary Schlangenstein, Bloomberg

After an increase in incidents, it's no surprise Delta is prohibiting support animals from long trips as well as young puppies and kittens. This follows rule changes earlier this year that limited the types of support animals that could be brought on flights.

7 days ago

Alaska Airlines Mimics Larger U.S. Rivals by Adding No-Frills Fare Class

Alaska Airlines Mimics Larger U.S. Rivals by Adding No-Frills Fare Class

Justin Bachman, Bloomberg

Few people want to order the cheapest product, right? The airlines hope to use that psychological trick — along with heavy restrictions — to discourage customers from booking their bargain-basement airfares.

1 month ago

Airlines Rack Up Big Margins From Premium Seat Sales

Airlines Rack Up Big Margins From Premium Seat Sales

Brian Sumers, Skift

A skeptic might say airlines are doing so well selling premium seats because their standard offering is getting worse. There's some truth to that. But airlines have also gotten better at targeting passengers with the right offers for them.

2 months ago

JetBlue’s Battle to Remain Dominant in Boston

JetBlue’s Battle to Remain Dominant in Boston

Brian Sumers, Skift

A few years ago, Delta Air Lines expanded in Seattle and tried to take share from Alaska Airlines. Surprisingly, Alaska has held on to most of its customers. Now, Delta is trying a similar strategy in Boston. JetBlue has a big customer base there. Will JetBlue's loyalists stick around?

2 months ago

Delta Will Deploy Newest Jet to Go Directly at Competitors

Delta Will Deploy Newest Jet to Go Directly at Competitors

Brian Sumers, Skift

All U.S. airlines are performing well. Demand is robust, and while fuel prices are up, they're not that high compared to historical levels. Delta is using that state-of-play to go on the offensive to win more share from its competitors.

2 months ago

Delta Air Lines Sees Premium Profit

Delta Air Lines Sees Premium Profit

Brian Sumers, Skift

Travelers hoping for more free first-class upgrades should probably root for a recession. The economy is too strong for airlines to give away their best seats for free.

2 months ago

Delta Is Betting on Tablet Technology to Solve In-Flight Entertainment Conundrum

Delta Is Betting on Tablet Technology to Solve In-Flight Entertainment Conundrum

Brian Sumers, Skift

Maybe Delta's new in-flight screens on its Airbus A220s will be better than previous generations. Or maybe they won't be. Either way, Delta deserves credit. Few of its competitors put screens on domestic airplanes anymore. Delta could have easily gone without them.

3 months ago

American Makes It Harder for Agents to Rebook Coach Passengers on the Competition

American Makes It Harder for Agents to Rebook Coach Passengers on the Competition

Brian Sumers, Skift

It's reasonable to ask whether airline re-accommodation agreements still make sense in 2018. In how many industries will one company happily hand you over to the competition after a slight service hiccup? But road warriors love these deals. It means they can get home, or to an important meeting, even when their favorite airline screws up.

3 months ago

Delta Took $30 Million Hit on Hurricane Florence From Flight Cancellations

Delta Took $30 Million Hit on Hurricane Florence From Flight Cancellations

Bloomberg, Mary Schlangenstein

Hurricanes usually aren't a big deal for airlines in the grand scheme of things. It's other factors like fuel prices that often portend trouble, and Delta has felt some sticker shock in that regard in the past year.

3 months ago

Delta CEO Declares Free In-Flight Wi-Fi Is Coming

Delta CEO Declares Free In-Flight Wi-Fi Is Coming

Sean O'Neill, Skift

It can't happen soon enough.

3 months ago

Delta Expands Its Facial Recognition Technology Test to Atlanta

Delta Expands Its Facial Recognition Technology Test to Atlanta

Natasha Rausch, Bloomberg

It's not clear using biometrics is easier for passengers or quicker for airlines. But there's a congressional mandate for U.S. Customs and Border Protection to identify people as they exit the country, and this is one way to do accomplish that.

3 months ago