Articles tagged “delta air lines”

How Delta Plans to Best Its Record-Setting Year

How Delta Plans to Best Its Record-Setting Year

Brian Sumers, Skift

Airlines have been boom-and-bust businesses for as long as almost anyone can remember. But has Delta Air Lines cracked the secret code? Or is it just better at managing expectations?

1 week ago

Travel Megatrends 2020: Subscription Travel Is the Next Frontier of Loyalty

Travel Megatrends 2020: Subscription Travel Is the Next Frontier of Loyalty

Andrew Sheivachman, Skift

Earning consumer loyalty means more than giving them rewards. Subscriptions and memberships represent a compelling way for travel companies to create lasting relationships with consumers.

2 weeks ago

Why Delta’s Biggest Innovation Isn’t Flashy Tech: It’s Consistency

Why Delta’s Biggest Innovation Isn’t Flashy Tech: It’s Consistency

Brian Sumers, Skift

The technology is fun. But Delta's biggest strength is the consistency of its product.

2 weeks ago

United Gets Stingier With Customer Compensation for Flight Delays

United Gets Stingier With Customer Compensation for Flight Delays

Brian Sumers, Skift

United may argue it isn't tweaking its delay compensation scheme to save money. But we're betting this new policy will save some cash. Still, it probably won't bother customers too much. How many of them were expecting compensation anyway?

3 weeks ago

Delta Air Lines Employees File Lawsuit Over Uniforms

Delta Air Lines Employees File Lawsuit Over Uniforms

Associated Press

This is an odd one. All kinds of people in all industries wear uniforms. Most of them without problems. Yet flight attendants at three different U.S. airlines have claimed in recent years that their uniforms have made them sick. What's going on?

3 weeks ago

Richard Branson Changes Mind on Selling Virgin Atlantic Stake

Richard Branson Changes Mind on Selling Virgin Atlantic Stake

Christopher Jasper, Bloomberg

This might be a win-win for all sides involved, especially given the expanded joint venture already in the works. Richard Branson gets to keep control of his beloved airline and Air France-KLM Group can use the money elsewhere.

2 months ago

Alitalia Rescue Plan Thrown Into Doubt as Suitors Reconsider

Alitalia Rescue Plan Thrown Into Doubt as Suitors Reconsider

Chiara Albanese, Tommaso Ebhardt and William Wilkes, Bloomberg

Is anyone going to step in and save Alitalia? On the surface it would seem a nice fit for one of the big European airline groups, but look under the hood and there are still some serious problems that need resolving.

2 months ago

British Airways Owner IAG Makes Offer for Spanish Airline Air Europa

British Airways Owner IAG Makes Offer for Spanish Airline Air Europa

Patrick Whyte, Skift

It's easier to understand IAG CEO Willie Walsh's sanguine tone on last week's earnings call given he clearly had this deal in the pipeline. If it goes through — and it's still a big if given the competition concerns — it will ease the pain of Delta's recent Latam deal.

3 months ago

U.S. Airlines Revamp Credit Cards to Keep Pace With Competition

U.S. Airlines Revamp Credit Cards to Keep Pace With Competition

Eric Rosen, Bloomberg

Customers once coveted airline credit cards for their rich rewards. But banks have created other travel-oriented cards that reward them even more. Working with the banks that issue their cards, airlines are improving their offerings so they stay relevant.

3 months ago

Envious IAG Boss Congratulates Delta on Latam Move

Envious IAG Boss Congratulates Delta on Latam Move

Patrick Whyte, Skift

Delta's tactic of buying stakes in airlines across the globe is shaking up the world of airlines alliances, but the American carrier's gain is likely to come at the expense of others including IAG, the parent company of British Airways and Iberia.

3 months ago

American Airlines Gets Ready to Bounce Back in 2020

American Airlines Gets Ready to Bounce Back in 2020

Brian Sumers, Skift

American Airlines has had a rough year. But on its third-quarter earnings call, top executives made a compelling argument that they've turned things around. Are they right? Or was it just spin?

3 months ago

Delta Air Lines Sells a New Subscription That Indirectly Includes Overhead Bin Access

Delta Air Lines Sells a New Subscription That Indirectly Includes Overhead Bin Access

Brian Sumers, Skift

This priority boarding craze is getting out of hand. Almost no one wants to get on an airplane 45 minutes before it departs. People go nuts over boarding early because they have overhead bin anxiety. Can we just start charging for bin space? It's a precious resource for which demand outstrips supply.

3 months ago