Articles tagged “delta air lines”

American’s Cheapest Fares Soon Won’t Include Access to Overhead Bins

American’s Cheapest Fares Soon Won’t Include Access to Overhead Bins

Brian Sumers, Skift

As happened with United, this story will probably go viral, and consumer groups will whine about not having access to bin space. But remember, the market has spoken: Frontier and Spirit charge for bin space, and yet passengers fly them. Why should American and United not sell similar products?

5 days ago

U.S. Flight Cancellations and Lost Bags Reach Historic Low

U.S. Flight Cancellations and Lost Bags Reach Historic Low

Brian Sumers, Skift

People love to hate airlines. But U.S. carriers have gotten a lot more reliable in the past two years, and that's definitely good for passengers.

5 days ago

Delta Air Lines Expands Diversity Training as Onboard Tensions Rise

Delta Air Lines Expands Diversity Training as Onboard Tensions Rise

Laura Colby , Bloomberg

Flight attendants are on the front lines of one of the more stressful customer service jobs in the U.S. A little more training is never a bad thing.

6 days ago

United Still Lags Delta But Has Big Hopes of Closing the Margin Gap

United Still Lags Delta But Has Big Hopes of Closing the Margin Gap

Brian Sumers, Skift

In the previous Jeff Smisek reign, United fell far behind some of its competitors in profitability. But that's beginning to change — slowly.

6 days ago

United Bolsters Reliability Guarantee to Its Corporate Travel Customers

United Bolsters Reliability Guarantee to Its Corporate Travel Customers

Brian Sumers, Skift

These operational guarantee programs are not as generous as airlines would like people to believe, but they're better than nothing. It's a good thing United and Delta are focusing on on-time arrivals and mishandled baggage rates.

6 days ago

U.S. DOT Won’t Bring Anti-Trust Suit Against Airlines

U.S. DOT Won’t Bring Anti-Trust Suit Against Airlines

David Koenig and Eric Tucker, Associated Press

It was hard to make a compelling case for collusion and how it was hurting consumers during this period of cheaper airfares. If prices go up, tough, we may see this case revisited, no matter who's in charge.

1 week ago

Delta Won’t Adjust Its Approach Despite Worries of Economic Downturn

Delta Won’t Adjust Its Approach Despite Worries of Economic Downturn

Brian Sumers, Skift

Passengers probably should not get too used to all those new amenities in coach, like free snacks or booze on long-haul flights. If the economy falters, they could disappear again.

1 week ago

3 Charts Showing Top Global Airlines For On-Time Performance in 2016

3 Charts Showing Top Global Airlines For On-Time Performance in 2016

Dan Peltier, Skift

Some airlines have done so much to pad their schedules and use other tactics to ensure they make it to gates on-time that it's difficult to know which carriers are actually the most punctual and time efficient. Passengers notice and this strategy likely helped a few airlines make these rankings.

2 weeks ago

3 Aviation Stories You May Have Missed Over the Holidays

3 Aviation Stories You May Have Missed Over the Holidays

Brian Sumers, Skift

The aviation industry was mostly quiet during the holiday period, but a few companies made news — and not for the best of reasons.

3 weeks ago

Delta Doesn’t Want the Dreamliners Northwest Ordered Before It Bought the Airline

Delta Doesn’t Want the Dreamliners Northwest Ordered Before It Bought the Airline

Michael Sasso, Bloomberg

Of course Boeing would have liked to keep those orders, but it likes its relationship with Delta even more.

4 weeks ago

Delta and Aeromexico will Pay High Price for Antitrust Immunity

Delta and Aeromexico will Pay High Price for Antitrust Immunity

Brian Sumers, Skift

The terms aren't as generous as Delta wanted, but the carrier still should be able to get plenty out of its partnership with Mexico's only full-service airline.

1 month ago

Frenemies No More, Delta and Alaska Will End Partnership

Frenemies No More, Delta and Alaska Will End Partnership

Brian Sumers, Skift

Delta and Alaska haven't been cozy for years, but many customers still have enjoyed the reciprocal frequent flyer benefits. Now that's about to end, and the airlines will be true competitors.

1 month ago