Articles tagged “delta air lines”

Air France-KLM Moves to Simplify Airline Group

Air France-KLM Moves to Simplify Airline Group

Patrick Whyte, Skift

Ben Smith is talking the talk right now, but unlike his predecessors who disappointed: Will he be able to walk the walk?

16 hours ago

Italy’s Government Wants to Remain Central to Alitalia’s Future

Italy’s Government Wants to Remain Central to Alitalia’s Future

Chiara Albanese, Daniele Lepido and Tommaso Ebhardt, Bloomberg

A lot of smart people think the best course of action is for Alitalia to disappear. But the national government has decided it is an important resource and seems intent on not letting go.

6 days ago

What’s Behind American’s Falling Customer Satisfaction Scores?

What’s Behind American’s Falling Customer Satisfaction Scores?

Brian Sumers, Skift

Many airline executives believe the most important driver of customer satisfaction is reliability. American Airlines hasn't been pleased with its customer satisfaction scores, so it is trying to improve the basics of its operation. That's probably the right move. But does it also need to improve its product or brand image?

3 weeks ago

FAA Will Recall Thousands of Furloughed Inspectors for Airplane Safety Checks

FAA Will Recall Thousands of Furloughed Inspectors for Airplane Safety Checks

Ryan Beene, Mary Schlangenstein and Alan Levin, Bloomberg

It's nice to see the Federal Aviation Administration admit it needs to get safety inspectors back on the job. But how about the entire government getting back to work?

1 month ago

Delta Air Lines Has a $25 Million Reason to Hate the U.S. Shutdown

Delta Air Lines Has a $25 Million Reason to Hate the U.S. Shutdown

Brian Sumers, Skift

Delta is losing about $25 million in revenue this month because of the partial government shutdown. For such a big company, that's not a big number. But clearly Delta would like the government to reopen, and executives spent a good portion of their earnings call discussing it.

1 month ago

Weaker U.S. Fares Will Hurt American Airlines’ 2018 Results

Weaker U.S. Fares Will Hurt American Airlines’ 2018 Results

Mary Schlangenstein, Bloomberg

U.S. airline executives have been saying for the last few years that their clever business practices will make them immune to a downturn. Looks like that isn't the case after all.

1 month ago

Delta Air Lines Revenue Forecast Cut Spooks Investors

Delta Air Lines Revenue Forecast Cut Spooks Investors

Mary Schlangenstein, Bloomberg

Investors in all sectors are on edge. But that's especially true for airlines, as the industry has an impressive history of losses during harsh economic times. Given the consolidation of the past decade, we suspect U.S. airlines are in better shape to handle a downturn than before. But we'll need a crisis before we know for sure.

2 months ago

Why Airlines Can’t Get Enough of the Sunshine State

Why Airlines Can’t Get Enough of the Sunshine State

Jay Shabat, Skift Airline Weekly

Florida is a giant market for U.S. and even some non-U.S. airlines, with tourism, population, and economy all growing. But for some carriers, it’s a chief determinant of their financial performance.

2 months ago

Delta Air Lines Doesn’t Want to Be Pigeonholed as a Transport Company

Delta Air Lines Doesn’t Want to Be Pigeonholed as a Transport Company

Brian Sumers, Skift

Over the past couple of decades, most U.S. airlines have focused on transporting customers from point A to B in relative comfort. Delta wants to go beyond, hoping passengers will view it as a trusted consumer brand. If they do, Delta may be able to command an even bigger revenue premium over its competitors.

2 months ago

Delta Bans Support Animals on Long Flights Amid Larger Crackdown

Delta Bans Support Animals on Long Flights Amid Larger Crackdown

Mary Schlangenstein, Bloomberg

After an increase in incidents, it's no surprise Delta is prohibiting support animals from long trips as well as young puppies and kittens. This follows rule changes earlier this year that limited the types of support animals that could be brought on flights.

2 months ago

Alaska Airlines Mimics Larger U.S. Rivals by Adding No-Frills Fare Class

Alaska Airlines Mimics Larger U.S. Rivals by Adding No-Frills Fare Class

Justin Bachman, Bloomberg

Few people want to order the cheapest product, right? The airlines hope to use that psychological trick — along with heavy restrictions — to discourage customers from booking their bargain-basement airfares.

3 months ago

Airlines Rack Up Big Margins From Premium Seat Sales

Airlines Rack Up Big Margins From Premium Seat Sales

Brian Sumers, Skift

A skeptic might say airlines are doing so well selling premium seats because their standard offering is getting worse. There's some truth to that. But airlines have also gotten better at targeting passengers with the right offers for them.

4 months ago