Articles tagged “amadeus”

Ukraine's flag carrier is the first airline to follow Lufthansa's bold September 2015 move to add a surcharge to bookings made via third-parties. Yet the industry may be overstating the threat to the revenue of the middlemen.

Lufthansa is investing in direct booking connectivity with corporations (and the commercial initiatives to make them happen). The technological and commercial Tarmac being laid may pave the way for others, like IAG's British Airways.

Advancements in guest intelligence technology provide hospitality professionals with the ability to harvest the full potential of customer data. By creating personalized guest experiences, brands can differentiate their offerings and bolster guest loyalty. Download this report to learn more!

How hospitality professionals are collecting data across channels and touchpoints. How to leverage data to customize guests’ experiences from the pre-booking phase all the way to post-stay follow-up. How advances…

As we've noted before, a lot of industry professionals argue that metasearch and online travel agencies will converge. Skyscanner's new way of selling Finnair's fare families may be a sign of trends to come.

Amadeus says it is pulling off its promised trick of staying profitable despite margin pressure on its mainstay airline services business. This year much depends on how well its reservation system projects with Southwest Airlines and IHG go.

If United were Facebook friends with reservation systems like Sabre and Amadeus, it would have just changed its relationship status from "Friends" to "It's complicated." New President Scott Kirby is worried how those companies will display its new basic economy product to travel agents and (indirectly) to ticket buyers.

When it comes to booking travel online, every second matters for consumers. With the smart execution of speed, relevance and depth of content paving the way towards a better user experience, metasearch sites are looking increasingly viable to win consumer travel spend.

There's fundamental shift going on in Silicon Valley that the travel industry needs to catch up to: the rise of large-scale, on-demand cloud platforms.

At a time when consumer demands change at a more rapid pace than ever before, it's surprising that more travel industry players haven't yet learned to harness cloud technology.