Articles tagged “airline technology”

Free Read

Airlines

Skift India Summit Video: Hyper-Personalizing the Air Travel Experience

In this video from Skift India Summit 2024, Jonathan Tong, senior vice president, airlines — Southeast Asia, India Subcontinent and Greater China for Amadeus, spoke about the critical role of data, collaboration, and tech in reshaping today's passenger experiences.

Skift India Summit Video: Hyper-Personalizing the Air Travel Experience

News Blog

IDEAS: Qatar Airways to Provide Cabin Crew with Smart Technology

Qatar Airways has launched a new digital initiative designed to support cabin crew in delivering a more personalized experience for its customers in the air. Credit: Qatar Airways The new in-house application provides information on passengers flying with Qatar Airways, through customer profiles that provide insights into any special service requests and preferences, as well…

News Blog

IDEAS: Air Canada Introduces New Tracking Tool for Baggage and Mobility Aids

Air Canada is launching a new feature within its mobile app that will enable customers to track their baggage and mobility aids in real time. Credit: Air Canada According to the U.S. Department of Transportation, more than one in every 100 wheelchairs and scooters that travel in the cargo hold of an aircraft on domestic…

Free Read

Airlines

Sabre Launches AI-Powered Airline Retailing Solution to Boost Ancillary Revenue

Ancillaries are increasingly essential to the financial health and resilience of airlines. Sabre’s new Upgrade IQ product uses artificial intelligence (AI) and machine learning (ML) to optimize airlines’ premium cabin inventory and unlock incremental revenue.

Sabre Launches AI-Powered Airline Retailing Solution to Boost Ancillary Revenue
Free Read

Ideas

Skift Global Forum Video: How Tech Can Unlock the Promise of Travel

In this video from Skift Global Forum 2023, we hear from Eric Phillips, senior vice president and chief digital officer of Delta Air Lines, and Ben Ellencweig, senior partner at McKinsey & Company, on how artificial intelligence will usher in what every generation wants: a true “golden age” of travel.

Skift Global Forum Video: How Tech Can Unlock the Promise of Travel

Airlines

Ryanair, Delta, Lufthansa: What Airline Execs Are Saying About AI, Biometrics, and Apps

Consumer tech is important — but so are modern internal systems. A healthy mix is key.

Ryanair, Delta, Lufthansa: What Airline Execs Are Saying About AI, Biometrics, and Apps
Free Read

Airlines

Q&A: Accelerating Digital Transformation to Optimize Airline Revenue

The opportunity for airlines and online travel agencies (OTAs) to capitalize on air travel demand has never been greater — but in an age of increasing uncertainty, creating a business strategy centered around technical agility is key.

Q&A: Accelerating Digital Transformation to Optimize Airline Revenue
Free Read

Travel Technology

Skift Webinar: How Will Technology Shape the Next 5 Years of Travel and Hospitality?

In a recent webinar, Amazon Web Services (AWS) joined Skift to explore how cloud technology can unlock foundational innovation for travel and hospitality companies across their organizations.

Skift Webinar: How Will Technology Shape the Next 5 Years of Travel and Hospitality?
Free Read

Airlines

Skift Webinar: How AI Can Improve the Airline Customer Experience

In a recent webinar, FLYR Labs and Avianca joined Skift to discuss how airline business models are evolving to keep pace with traveler expectations. With pressure to adapt to today’s real-world challenges, AI is enabling a step change in airline commercial performance and customer experience.

Skift Webinar: How AI Can Improve the Airline Customer Experience

News Blog

Southwest Hires Consultant to Assess the Airline’s Tech Systems

The CEO of Southwest Airlines issued a statement to customers with new details about actions the company is taking following the debacle in the last week of December.  The most notable new information that CEO Bob Jordan shared is that the company has created a board committee to review the company’s response during that time,…