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Articles tagged “airline technology”

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Airlines

Executive Q&A: How Airlines are Improving Passenger Experiences With a Customer-First Approach

Higher customer service expectations in the airline industry mandates a new approach to using innovative technology. This means not only deploying solutions to improve direct-to-customer experiences but also empowering employees to provide exceptional service at every touchpoint.

Salesforce + Skift | 5 years ago

Executive Q&A: How Airlines are Improving Passenger Experiences With a Customer-First Approach
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Airlines

How Airlines Can Use Flexible Technology to Differentiate Their Brand

Flexible technology is often confused with built-to-order technology. What the airline industry needs today to meet customer expectations is much more robust than that — it needs a way to implement solutions that allow them to use the best technological offering for each specific task.

Sabre + Skift | 5 years ago

How Airlines Can Use Flexible Technology to Differentiate Their Brand

Airlines

Alaska Air Exec Says Technology Makes or Breaks a Merger

Alaska Airlines' merger integration for technology has been nearly flawless. That's great news, but the company has been so focused on it that it hasn't been doing much digital innovation. Let's see if that changes soon.

Brian Sumers, Skift | 5 years ago

Alaska Air Exec Says Technology Makes or Breaks a Merger