Digital

Breaking news and insights about online travel booking, online travel agencies, travel startups, venture capital investments, and more essential news about digital travel.

Collapse of Australia’s Fly365 Shakes Confidence in Online Booking

Collapse of Australia’s Fly365 Shakes Confidence in Online Booking

Michael McGowan, The Guardian

The sudden collapse of Sydney-based Fly365, the latest in a string of closures of online booking sites, is expected to shake up consumer confidence in travel agencies. The Australian Federation of Travel Agents surely has a lot of convincing to do in the days ahead.

7 hours ago

Travel Megatrends 2020: Short-Term Rental Winners Emerge

Travel Megatrends 2020: Short-Term Rental Winners Emerge

Wouter Geerts, Skift

The short-term rental ecosystem is getting bigger, which means many winners are set to emerge from the pack. Expect further brand-driven professionalization, more outside investment, and vendor consolidation. Those getting on board will benefit, but is a backlash in the cards?

10 hours ago

Google’s Outsize Impact on the Travel Industry and 7 Other Top Digital Stories This Week

Google’s Outsize Impact on the Travel Industry and 7 Other Top Digital Stories This Week

Danielle Hyams, Skift

In digital news this week, Google is so omnipresent that even a small tweak to the way that its searches work can have an impact on the rest of the travel industry. Plus, Skift talks with Booking.com's new chief marketing officer about his hopes for the company.

2 days ago

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New eBook: Key Strategies to Master Travel Marketing

New eBook: Key Strategies to Master Travel Marketing

Adara + Skift

Capturing the attention of the modern traveler in today’s fast-paced digital world is complex and competitive. Travel marketers must use trusted, accurate, and timely data to build successful campaigns that respond to customers’ increasing demands for personalization.

3 weeks ago

Loyalty Prime Raises Funding for Subscription-Based Tech: Travel Startup Funding This Week

Loyalty Prime Raises Funding for Subscription-Based Tech: Travel Startup Funding This Week

Sean O'Neill, Skift

Several travel companies, such as Preferred Hotels & Resorts and Frankfurt Airport, have used the services of Loyalty Prime, a startup that builds next-generation software for running loyalty programs. Loyalty Prime's new funding is part of a wave of investment that we expect to see in loyalty tech companies.

3 days ago

The Novel Way Some Luxury Travel Companies Are Helping Guests Disconnect

The Novel Way Some Luxury Travel Companies Are Helping Guests Disconnect

Leslie Barrie, Skift

Getting new books in the hands of luxury travelers benefits everyone. It improves the guest experience, drives loyalty to hotels, and raises the profile of authors. Because of this, we'll likely see more luxury properties partnering with Bedside Reading, the company that's making it happen.

4 days ago

Skift Forum Europe Preview: Booking.com’s Top Marketing Exec Vows to Unify Messaging

Skift Forum Europe Preview: Booking.com’s Top Marketing Exec Vows to Unify Messaging

Dennis Schaal, Skift

There's a ton of pressure on Booking.com's new chief marketing officer, especially given the fact that his boss said a few months ago that the brand's creative hasn't been up to par. The company wants to lean into brand marketing, but that means there has to be some stellar advertising to lean into. See the challenge?

4 days ago

New Funding Will Help Colombian Hotel Chain Ayenda Push Into Peru

New Funding Will Help Colombian Hotel Chain Ayenda Push Into Peru

Sean O'Neill, Skift

Ayenda's Series A is notable for being led by Kaszek, a giant among Latin American venture firms. The industry will be watching to see if Ayenda can apply Oyo's model of bringing brand standards to budget hotels without running up Oyo's large losses.

5 days ago

Google’s Customized Travel Search Features Receive Massive Traffic in the U.S.: New Skift Research

Google’s Customized Travel Search Features Receive Massive Traffic in the U.S.: New Skift Research

Seth Borko, Skift

This report explores the impact of Google across the travel supply chain, from rivals in the metasearch space to uneasy allies at the online travel agencies and brand clients that can use Google tools to reach their audiences.

6 days ago

Expedia Chairman Blasts His Own Company and 14 Other Top Digital Stories This Week

Expedia Chairman Blasts His Own Company and 14 Other Top Digital Stories This Week

Danielle Hyams, Skift

This week in digital news, Expedia Chairman Barry Diller led an eventful earnings call during which he tore into the company's work-life balance and bloat, but also admitted he was just beginning to understand the business. Plus, Skift Research explores Google's far-reaching impact on the travel industry.

1 week ago

Lastminute.com Pushes Into India With HolidayIQ Deal

Lastminute.com Pushes Into India With HolidayIQ Deal

Patrick Whyte, Skift

Speculation continues to grow around Lastminute.com Group's ownership. In the meantime it's getting on with expanding its presence across the globe.

1 week ago

Coronavirus Crisis Exposes Low-Tech Achilles’ Heel of Tours and Attractions in Asia

Coronavirus Crisis Exposes Low-Tech Achilles’ Heel of Tours and Attractions in Asia

Xinyi Liang-Pholsena, Skift

For many players in Asia’s tours and activities space, dealing with mounting coronavirus cancellations is proving to be a pain point without the aid of robust technology systems in place. This crisis will be a sharp reminder that digitalization is the way to go.

1 week ago