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Online Travel

Breaking news and insights about online travel booking, online travel agencies, travel startups, venture capital investments, and more essential news about digital travel.

Online Travel

Will User Reviews Impact Sonder’s and Vacasa’s Debuts as Public Companies?

Both Sonder and Vacasa need to clean up customer service issues, but they are probably not so acute as to give investors much pause.

Will User Reviews Impact Sonder’s and Vacasa’s Debuts as Public Companies?

Online Travel

Hopper Notches First Fintech Deal With Online Travel Agency

This deal with MakeMyTrip is likely to be the first among several tech agreements that Hopper will make with rival online travel agencies. This potentially could become a big side of Hopper's overall operation.

Hopper Notches First Fintech Deal With Online Travel Agency

Online Travel

When Short-Term Rentals Make You Desperate for a Hotel

Staying in professionally managed short-term rentals is no guarantee of an optimum guest experience. When your host's profile picture turns out to be a free stock photo, you can guess how this ended up.

When Short-Term Rentals Make You Desperate for a Hotel

Mergers and Acquisitions

Full Video: Certares Founder Greg O’Hara at Skift Global Forum 2021

Greg O'Hara of Certares argued that this is the easiest time to make travel investments ever — "if you are an expert." That's an important caveat, and we are skeptical that it is still not as easy as O'Hara lets on.

Full Video: Certares Founder Greg O’Hara at Skift Global Forum 2021
Free Read

Business Travel

The State of Corporate Travel and Expense 2022

The past 18 months have profoundly impacted the corporate travel space, with rapid developments underway in areas such as the future of office and work culture, evolving company travel policies, employee safety, and the overall reorientation of business travel planning and programming in the post-pandemic environment. But as 2021 draws to a close, corporate travel…

The State of Corporate Travel and Expense 2022

Online Travel

Full Video: Hopper CEO Frederic Lalonde at Skift Global Forum 2021

We've been skeptics of Hopper since Skift's launch. They've been proving us wrong lately, and that's OK.

Full Video: Hopper CEO Frederic Lalonde at Skift Global Forum 2021

Airlines

Google Flights Adds Carbon Emission Estimates to Search

Informed consumer choice could help defuse the carbon bomb. But it'll take many actions to respond to the climate emergency.

Google Flights Adds Carbon Emission Estimates to Search

Online Travel

Trip.com CEO Says China’s Remote Workforces Are Boosting Leisure Domestic Travel

It's eye-catching that Jane Sun of Trip.com believes that China's remote and hybrid working arrangements are helping domestic leisure travel to recover. That echoes predictions from Airbnb's CEO Brian Chesky and others about how hybrid working may boost travel for some time to come.

Trip.com CEO Says China’s Remote Workforces Are Boosting Leisure Domestic Travel

Hospitality

Oyo Hotels Faces Legal Spat Days Before Expected $1.2 Billion Public Offering

Legal disputes with competitor Zostel is the latest example of it being anything but smooth sailing for Oyo's path to going public.

Oyo Hotels Faces Legal Spat Days Before Expected $1.2 Billion Public Offering

Airlines

12 Can’t-Miss Quotes From Skift Global Forum

The global travel industry still faces uncertainty in its recovery. But one thing is certain from all the interviews (and sometimes opposing viewpoints) at Skift Global Forum: How the world travels won't look like it did two years ago.

12 Can’t-Miss Quotes From Skift Global Forum

Hotels

Pandemic Twist Emerges on Bookings for Hotels in Tussle With Online Resellers

Hotel companies have broadly resisted using aggregators such as Expedia and Booking.com for online sales so far during the recovery because of somewhat surprising factors. Yet the temptation remains.

Pandemic Twist Emerges on Bookings for Hotels in Tussle With Online Resellers

Online Travel

Tripadvisor CEO Defends Subscription Service Changes That Rattled Investors

Tripadvisor CEO Stephen Kaufer acknowledged that hotels objected to the discounted rates being advertised on the Plus program, but said the change to a points-based wallet will be a hit with consumers. Wall Street wasn't too sure, wiping out $374 million in the day after the news broke.

Tripadvisor CEO Defends Subscription Service Changes That Rattled Investors