Articles tagged “google”

Expedia Winning at Mobile in Southeast Asia: New Study

Expedia Winning at Mobile in Southeast Asia: New Study

Raini Hamdi, Skift

A bigger chunk of online travel bookings will be made through mobile in Southeast Asia and players need to improve the user experience fast. Learn from Expedia, which has been anointed the guru of mobile in the region by a Google/Accenture study.

2 days ago

Hilton CEO: ‘We’re Not Trying to Compete With Google, Amazon and Apple’

Hilton CEO: ‘We’re Not Trying to Compete With Google, Amazon and Apple’

Deanna Ting, Skift

Can a single brand ever really own a customer? We think Hilton CEO Chris Nassetta is onto something here, but that won't necessarily stop his travel peers from trying to do that in their own ways.

2 weeks ago

Recession Watch: The Debt Load of the Travel Industry’s Public Companies

Recession Watch: The Debt Load of the Travel Industry’s Public Companies

Dennis Schaal, Skift

When it comes to their debt, easyJet has a much more liquid position than Ryanair, while United and Delta have a lighter debt burden relatively speaking than American Airlines. In the event of a recession, debt loads would be one critical factor among many in hamstringing or contributing to a company's ability to maneuver.

4 weeks ago

Google Starts Piloting Voice Products for Airlines and Hotels

Google Starts Piloting Voice Products for Airlines and Hotels

Sean O'Neill, Skift

Google's voice-powered assistant now lets you check in for United flights. Nice. The tech giant is also working with Hyatt and other hotels on testing a translation device at front desks. The early word is that the translations need to improve.

1 month ago

Google Is Filling In the Missing Pieces With Mobile Flight-Delay Notifications

Google Is Filling In the Missing Pieces With Mobile Flight-Delay Notifications

Dennis Schaal, Skift

Google Assistant will soon start sending flight-delay notifications on mobile, and informing travelers about the reasons behind the disruption to their itineraries. This could be a really great service, and Google will do it at scale. Rest assured that an automated flight-rebooking service won't be too far behind.

2 months ago

Google Digs Deeper Into India With Where Is My Train Acquisition

Google Digs Deeper Into India With Where Is My Train Acquisition

Raini Hamdi, Skift

Google’s acquisition of Bangalore-based Where is my Train validates the growing importance of rail travel — and the anxiety among competitors of Google's growing reach into travel.

2 months ago

Uber CEO Hopes IPO Will Solve Its Saudi Arabia Investor Problem

Uber CEO Hopes IPO Will Solve Its Saudi Arabia Investor Problem

Dennis Schaal, Skift

Uber needs to shed its Saudi Arabia investment as long as Crown Prince Mohammed Bin Salman remains in power, and the country bombs innocents in Yemen. Uber's leaders know they have to do this, but how they dump their Saudi investment and the extent of the divorce remain to be seen.

2 months ago

Expedia CEO: Google Is Our Biggest Competitor

Expedia CEO: Google Is Our Biggest Competitor

Dennis Schaal, Skift

It's rare to have an Expedia CEO speak so candidly about Google's threat to his own company. After all, Google knows how to punish companies when it wants to. Given Barry Diller's recent statements, and Okerstrom's view, there must be a lot of concern in Expedialand behind the scenes.

2 months ago

TripAdvisor Reduced Its Google Spend But Will Expand TV Advertising

TripAdvisor Reduced Its Google Spend But Will Expand TV Advertising

Dennis Schaal, Skift

Google officials aren't losing any sleep over TripAdvisor spending a few million dollars less on paid search, but TripAdvisor's pullback, as well as similar moves by other large travel players, symbolizes a changing advertising climate and a long-term challenge.

3 months ago

Google’s New Hotel Search Is a Greater Threat to Booking Rivals

Google’s New Hotel Search Is a Greater Threat to Booking Rivals

Dennis Schaal, Skift

When it comes to Google and its hotels redesign, few things are all or nothing. TripAdvisor can worry that Google now has more traveler photos and reviews, but some of them are from TripAdvisor. Hotel websites and phone numbers get featured, but clicking on a book button brings customers to an online travel agency site. In travel, it's never winner take all.

4 months ago

The Bigger Promise of Voice in Hospitality Could Be With Vacation Rentals

The Bigger Promise of Voice in Hospitality Could Be With Vacation Rentals

Deanna Ting, Skift

Voice has tremendous potential to transform the vacation rental or private accommodation experience as we know it — but are we there yet? And if not, how do we get there?

4 months ago

Google Working on Solving the Pain Points in Vacation Package Shopping

Google Working on Solving the Pain Points in Vacation Package Shopping

Dennis Schaal, Skift

When Google perfects vacation package search, this could be a very compelling product because some have tried, but few are doing it in any meaningful way. This is all part of Google's steady and ongoing rise in the travel e-commerce ecosystem.

4 months ago