Gianna Greco

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Online Travel

Skift Tech Forum Video: Navigating the Challenges of Digital Transformation in Travel

By now, the concept of digital transformation is well-known to those in the travel industry. But the simplicity of the term belies the complexity of the strategies needed to complete the process successfully. In this conversation with Deloitte from the 2019 Skift Tech Forum we learn more about how those in the travel industry can successfully achieve their digital transformation goals.

Skift | 5 years ago

Skift Tech Forum Video: Navigating the Challenges of Digital Transformation in Travel

Luxury

Skift Forum Asia Video: Quantum Leadership as the Catalyst and Enabler for Transformational Wellness

Wellness may be booming, but there’s still plenty of opportunity to do something new, said Octave Institute founder Fred Tsao. His holistic vision, based around the idea of Quantum Leadership, could become a new model for the sector.

Skift | 5 years ago

Skift Forum Asia Video: Quantum Leadership as the Catalyst and Enabler for Transformational Wellness

Meetings

Skift Forum Asia Video: Build Lasting Relationships Using Customer Feedback

In an era of “big data,” it’s easy to overlook the fact that meeting planner feedback is one of the most powerful tools that hospitality companies can use to drive repeat business and boost event revenue.

Skift | 5 years ago

Skift Forum Asia Video: Build Lasting Relationships Using Customer Feedback

Online Travel

Skift Forum Asia Video: How APAC is Transforming the Global Payments Landscape

Mobile payments are already commonplace in parts of Asia — China particularly — but as travelers adopt these tools, travel companies will need both local expertise and deep technological capabilities to make sure their guests can pay when and how they like.

Skift | 5 years ago

Skift Forum Asia Video: How APAC is Transforming the Global Payments Landscape

Online Travel

Skift Forum Europe Video: AI and Personalization – The Next Stage in Travel Marketing

Artificial intelligence was a hot topic at this year’s Skift Forum Europe in London. In this video recap from the event, we learn more about how Tinyclues is helping travel brands like Thomas Cook use AI to deliver more personalized shopping and buying experiences to customers at scale.

Skift | 5 years ago

Skift Forum Europe Video: AI and Personalization – The Next Stage in Travel Marketing

Online Travel

Skift Forum Europe Video: How Radisson Hotel Group is Charting a New Course to Great Experiences

Today’s travel industry marketers face an increasingly complicated path to reach and influence their customers. In this video recap of a conversation from Skift Forum Europe 2019, we hear how Accenture and Radisson Hotel Group are helping tackle some of these challenges.

Skift | 5 years ago

Skift Forum Europe Video: How Radisson Hotel Group is Charting a New Course to Great Experiences

Online Travel

Skift Forum Europe Video: Quantifying the Hotel Brand Experience With AI

Artificial intelligence was a hot topic at this year’s Skift Forum Europe in London. In this video recap from the event, we learn more about how Travelsify is using AI to help unlock unexpected insights about hotels and their brands hidden within customer review data.

Skift | 5 years ago

Skift Forum Europe Video: Quantifying the Hotel Brand Experience With AI

Meetings

Midsize Cities Embrace Transformative Placemaking

Midsize cities are smart to focus on transformative placemaking projects that will not only allow them to bridge together different economic strata and cultural communities, but become in-demand destinations for travel, events, meetings, and conferences.

Abu Dhabi Convention Bureau | 5 years ago

Midsize Cities Embrace Transformative Placemaking

Airlines

Skift Global Forum Recap: How Airlines Can Maximize the Results of Ancillary Merchandising

Airlines have reaped huge rewards in recent years from sales of ancillary products. But as we discovered during this Skift Global Forum panel, their future success is by no means assured. Airlines will need to learn to think more like retailers, using what they know about customers to deliver the right products and services that meet passengers’ constantly changing needs.

Skift | 5 years ago

Skift Global Forum Recap: How Airlines Can Maximize the Results of Ancillary Merchandising

Online Travel

How Mastercard Is Upping the Travel Industry’s Data Game

Combining their insights on consumer spending trends and strong connections to vendors around the world, Mastercard has the unparalleled ability to help companies across the travel landscape harness insights and embrace challenges to enhance their businesses.

Skift | 5 years ago

How Mastercard Is Upping the Travel Industry’s Data Game