Skift Forum Asia Video: Build Lasting Relationships Using Customer Feedback
Skift Take
In an era of “big data,” it’s easy to overlook the fact that meeting planner feedback is one of the most powerful tools that hospitality companies can use to drive repeat business and boost event revenue.
The first-ever Skift Forum Asia, held on May 27 at the Equarius Hotel in Singapore, gathered nearly two dozen of the travel industry’s top thinkers and thought leaders for a day-long discussion of the trends shaping the sector.
And when it comes to meetings and events, business is strong, said Konrad Pant, regional manager, Asia, Cvent.
“If you focus on sma
